MultiCare Urgent Care

4.8(294,699)

MultiCare Urgent Care is one of the best urgent care providers in the United States. With 55 locations across 39 cities in 2 states, MultiCare Urgent Care strives to provide the best urgent care to its patients.

Number of locations: 55 across 39 cities in 2 states

Website: indigohealth.com

MultiCare Urgent Care Reviews

Solv only accepts and publishes reviews by patients who have verifiably seen MultiCare Urgent Care. Providers cannot add, change or remove reviews published on Solv
Jan 05, 2022 · Issaquah, WA
It has always been hard to get in here, because wait times are so long, but when I broke my finger they got me in right away and took care of me so well. The X-ray techs was beyond nice and the doctor was very knowledgeable and honest when he didn’t know something…recommended a specialist. This is the best Indigo experience I’ve ever had. I’ll return here if I need an urgent care visit.
Jan 05, 2022 · Seattle, WA
Great experience, super gracious staff all around even swamped by demand with Covid testing and dealing with high volume of walk ups like me. Being able to check my appointment waitlist status in Solv and not need to spend all day on site hoping to make the cutoff is 👍👍👍 - all healthcare appointments should be like this.
Jan 05, 2022 · Tacoma, WA
Love this place there was just a million people there so I have to wait 8 hours to get a covid test
Jan 04, 2022 · Puyallup, WA
My kids go here since they were born. Good staff and cleanliness. Lately we need COVID testing and we get our test back very quickly. The wait time was fairly fast too so we r happg
Jan 04, 2022 · , WA
I had to be put on waitlist due to high volume of Covid testing but I was texted when to come it and everyone was friendly and nice.
Jan 04, 2022 · , WA
I had to be put on waitlist due to high volume of Covid testing but I was texted when to come it and everyone was friendly and nice.
Jan 04, 2022 · , WA
I was a walk in on the first day open after New Years - the clinic was slammed with Covid testing. I checked in and went home to receive a text to come back six hours later. I understand why the delay and was happy to go home rather than sit and wait. Interactions were all positive and professional. I recommend.
Jan 03, 2022 · , WA
I’m a multicare employee, I did the online visit for employee exposure and went in, waited in line 10-15 minutes then front desk gal took my info and shortly after they got me right back and I was done with my swab! The only thing that made me rub my head is: why would us that are coming in with covid symptoms be mixed up with those there for a Covid test to travel? Seems silly to me, the urgent care should be for sick people not healthy people mixed with some seriously sick people!! Anyhow pretty sure it is just what it is at this point and time. Very thankful for my great quick service so I could get back home and rest! Thank you!
Jan 03, 2022 · Burien, WA
This clinic is always my first choice for urgent care needs. I couldn’t get an appointment for my Covid test so I was told to show up the following morning upon opening, and got registered and called when they were ready for me. Excellent system!!
Jan 02, 2022 · , WA
I was able to get in for my Covid test same day.
Jan 02, 2022 · , WA
I was able to get in for my Covid test same day.
Jan 02, 2022 · , WA
48 hrs. To get a Covid test, but glad I could get in
Jan 02, 2022 · Tumwater, WA
So thankful for all the staff and their smiling faces in the midst of high patient volumes and continued Covid craziness. Thank you ok for being there so other employees like me can get tested and do my work as well!
Jan 02, 2022 · , WA
Everything was wonderful. The staff including our doctor, Sarah, were all amazing to my kids and myself. The only downside was no soap in the bathroom.
Jan 02, 2022 · , WA
Everything was wonderful. The staff including our doctor, Sarah, were all amazing to my kids and myself. The only downside was no soap in the bathroom.
Jan 02, 2022 · Seattle, WA
I was a walk-in for a Covid test. The staff members were all kind and helpful. I only waited an hour and a half for my test which I consider excellent for the high demand and a Sunday.
Jan 02, 2022 · , WA
Sarah Brainerd was amazing with myself and my children while we waiting to get our covid tests done. She talked my kids through the process and her nurse was fantastic as well
Jan 02, 2022 · Puyallup, WA
I was not able to book an appointment on line, so I had to check in early morning and then sent home to wait. It took all day, but it was just because of the incredible amount of people that wanted to get a Covid test. There service and staff was very good. Highly recommend.
Jan 02, 2022 · Kirkland, WA
The staff was amazing dealing with all the Covid 19 testing and the massive number of people visiting
Jan 01, 2022 · , WA
My experience was pretty good. The nursing staff and doctors were lovely. The front office Consierge was super focused on the paper work side of the house that she got short with me whenI asked her what I thought was a relevant question. I don’t think she meant to be short but when a person is not feeling well, the mantra from the providers should be “people first”. What happened was that because of my symptoms, I qualified for a rapid test. She told me that I would receive my results within 24 hours. I curiously said to her “I thought this was a rapid test” and she impatiently said: “there are a lot of people ahead of you”. I felt the comment sting a bit and pushed back by saying “you did not have to be rude/short”. She then went on to explain that the Poulsbo branch only has one testing machine. Once that was explained to me, it made sense. My point is. Is that slowing down, offering eye contact, and kindly explaining that information up front would have saved me from asking what, to her, appeared to be a dumb question. It made me feel stupid - especially because there were other guests in the lobby. I am pretty certain that the other guests standing there would have liked an answer to my question. To be fair, she was really efficient and I think she was doing a good job and her best. I am merely sharing this as “coaching & learning” opportunity - as a Consierge, she is the window to your company. What the patient sees, hears, and feels at the front desk is as powerful as the care they receive behind a closed door. The young lady that helped me has it mostly right - it would help her to always remember that each person that walks through that door has a story and, they may not know Indigo’s story. It is her job to educate and put the patients at ease. Even so, I would recommend the clinic. I realize that everyone is under a lot of stress. Thank you all for your support and help today with me and my girls.

Find a MultiCare Urgent Care Location

4.86(9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The service and care were outstanding! So appreciate all the staff.
4.83(9.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Providers are very knowledgeable and proactive with care. They are very friendly, helpful, and compassionate. Thank you!
4.84(103 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Our son was having some issues so we went and scheduled online. It was easy. Showed up on time and our wait was short. Staff was all super friendly.
4.83(11k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Been battling gout for 2 weeks I finally caved in and went, the lady's that work there are supper sweet, they treat you like family, they listen, they are the best
4.82(13k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

You were great! Thanks for not giving me antibiodics... I actully started feeling better. Sorry for the orginal review, just upset I used a doc when I could have slept it off. Also drove from UP, since that office was too busy and they reschedules to you. Glad I was denined my request for an antibiodic. Would recommend, thanks again!
4.82(5.3k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Wonderful front desk ladies and PA. Kind, informative, proactive, doctor. I couldn't be more pleased with the care my son received.
4.82(6.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Needed a refill of a daily inhaler & RX Ibuprofen; got in immediately & was warmly greeted by everyone.. My Dachshund Delilah is also welcomed by Staff including Admin. Highly recommend for anyone needing Care.
4.8(18k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I walked into Indigo thinking I would have to wait without an appt. Well to my surprise, I got right in there. I mean I barely sat down and the called me back. I haven't had to wait to be seen, as many times that I have been there you would think I would have at least one disappointment... Nope, and today they had only one provider. I have been lucky when visiting Indigo urgent/multi care. The providers have always been caring and all other employees have been so pleasent. I recommend all that need medical attention to give them a try and I bet you come out of there with the same attitude as mine! Thank you Indigo employees for being so awesome! I will return!!
4.8(5.2k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Doctor and nurse were great and took great care of my son
4.8(9.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

My experience was extremely great everyone was professional and caring concerning my wellbeing
4.76(9.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I came to facility and was gladly surprised, there was one person before me. Working stuff was very nice and professional. I believe one worker was on training , he even opened door for me when I was leaving the facility. Love that day ❤️😀
4.77(6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

They were able to see me as a walk in less than the hour I came in. Amazing and helpful staff!
4.77(8.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Been suffering with ear ache for a couple of weeks and they diagnosed my issue right away.  perfect treatment and solution. will recommend them to everyone
4.76(6.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The front desk staff and nurse were super friendly and nice. The xray machine wasn't working at this facility, which they really should let the patient know before they make an appointment.. I was seen by a nurse practitioner, Kamaal I believe.  She seemed nice, however, she didn't seem too concerned and asked minimum questions. I don't feel like my concern was  fully addressed/resolved.  I should have just gone to my primary care instead of paying $100 copay only to be told, "just keep up with warm fluids and come back again if it gets worst", because it's just that easy to come back and pay another $100 copay again. I drove about 18 miles to get seen at this location because appointments at the clinic near me get booked super fast.. I mentioned that to the provider that I don't want to drive this far again just one day later..and I was told "try making an appointment a day before near you then" (because clearly, I didn't try that and chose to drive that far in snowy weather). Last time I was sick with this horrendous cough and phlegm, a provider at different location told me exactly the same that it's just a viral, only for me to end up at my primary care the next day who diagnosed me with pneumonia! I see a similar review here from another patient ending up with pneumonia because your provider here, misdiagnosed her.. I sure hope the nurse practitioner didn't miss anything.. I couldn't ask for x-ray anyway, since it wasn't working at this location. I did mention to her that last time with exact same thing, I was prescribed antibiotics and she brushed it off saying "it's just a viral".. Not sure how she decided on that when she didn't even do an xray.  I was not all satisfied with my treatment by this provider at this location. Multicare Indigo, you need to fix your mistakes and train your providers, instead of copy pasting the same response to all the low rating reviews. Looking at the reviews here, no wonder this location always has multiple appointments available as compare to other locations.
4.76(3.8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I couldn't ask for better the staff was friendly and caring. The provider was straight forward and very caring. I was very impressed. THANKS TO ALL!
4.76(6.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

very efficient ,thorough,kind& knowledgeable I like the ability to make an appointment
4.73(6.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

My husband has Alzheimer’s and everyone was very professional and friendly and understanding his issues.  This is the second time we have been here and I have recommended friends go for urgent care.
4.74(6.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Scheduling was easy and was there early to check in but still had to wait. My visit was pretty quick. My appointment was at 3PM. I got there at 2:45 and I left at 4. Time spent with the provider was probably less than 10 minutes.
4.71(6.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Stayed up all night with my knee hurt all night and I went to indigo and they said it was a infected knee  bursitis and did expats and looked at it real good and said they were giving me antibiotic and stay of that leg
4.7(5.4k reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

Awakened w a sore throat, pounding headache & cough. Think a fever too. Wonderful staff here. Felt very well taken care of. I would highly recommend them.
Add location icon

Do you work for MultiCare Urgent Care?

Add and update your locations on Solv.

Add location
Add location icon

Do you work for MultiCare Urgent Care?

Add and update your locations on Solv.

Add location

Services

A list of common services offered at MultiCare Urgent Care locations. For a complete list of available services and more details, visit a Clinic’s individual page.

General Allergy

  • Penicillin Allergy Test
  • Bee Sting Allergy
  • Aspirin Allergy Treatment
  • Animal Allergy Treatment
  • Drug Allergy Testing
  • Allergy Tablets
  • Anaphylaxis
  • Eosinophilic Esophagitis
  • Food And Contact Allergen Patch Testing
  • Asthmaatopic Dermatitis
  • Hay Fever Treatment
  • Exercise-Induced Asthma
  • Respiratory Disease
  • Allergy Shots
  • Allergy Drops
  • Pollen and Mold Spores
  • Food Allergies
  • Immune Deficiency Treatment
  • Environmental Allergies
  • Cluster Immunotherapy
  • Seasonal Allergy Care
  • Insect Sting Allergy
  • Spirometry
  • Asthma Management

Labs and Tests

Mental Health

  • Mental Health
  • Medication Management

General Urgent Care

  • Wound Care
  • Base Office Visit
  • Foreign Body Removal
  • Ear Wax Removal
  • Cyst Treatment
  • Breathing Treatments
  • Foreign Body Removal
  • Iv Hydration
  • Splinting And Casting
  • Hives Treatment
  • Pink Eye
  • Abscess Treatment
  • Burn Treatment
  • Sinus Infection Treatment
  • Asthma Treatment
  • Laceration Repair (Stitches)

General Dermatology

  • Eczema
  • Skin Growth Removal
  • Annual Skin Screening
  • Infection Treatment
  • Cyst Removal
  • Pediatric Dermatology
  • Skin Cancer Screening
  • Dermatitis
  • Dermal Filler
  • Angioedema

Primary Care

  • Weight Management
  • Irritable Bowel Syndrome (Ibs)
  • Birth Control
  • Thyroid Conditions

Dermatology

  • Eczema Treatment
  • Skin Infections
  • Nail Problems
  • Skin Tags
  • Ingrown Hair
  • Acne Treatment
  • Psoriasis Treatment
  • Rash Consultation
  • Wart Removal
  • Mole Removal

Imaging

  • X-Ray (Chest)
  • X-Ray (Arms, Hands, Legs, Or Feet)

Physical Exams

Gynecology

  • Sti Test
  • Lgbt Care
  • Urinary Discomfort Treatment
  • Cervical Screening
  • Pap Smear
  • Teen Care
  • Well Woman Exam
  • Vaginal Infection Treatment

Optometry

  • Vision Test

EKG

  • Ekg

General Optometry

  • Eye Infection

Insurance & pricing

Self-pay pricing

We're gathering self-pay prices for common services through Solv's ClearPrice initiative. Learn more

Some locations accept payment without insurance (self-pay). Here's a look at what some common services cost at MultiCare Urgent Care. For more details, visit a clinic's individual page

Base office visit

Self-pay: $125-$250

Rapid COVID-19 PCR test

Self-pay: $175-$250

Camp physical

Self-pay: $60-$250

Flu shot

Self-pay: $33

School physicals

Self-pay: $60-$250

Sports physicals

Self-pay: $60-$250

Accepted insurance

Contact your insurance company before your visit to ensure the clinic is in-network for the service(s) you're seeking.

  • Aetna

  • BlueCross BlueShield

  • Cigna

  • Medicare

  • TRICARE

  • United Healthcare

  • Workers' Compensation

About

About MultiCare Urgent Care

Multicare is a not-for-profit health care organization that has served countless individuals across the Pacific Northwest since 1882. With more than 20,000 staff, including providers, employees, and volunteers, they are the largest, locally-owned, community-based health system in Washington State. Indigo Urgent Care clinics — which provide cost-effective and time-efficient care for non-emergent medical concerns — are just one division of their extensive network. Multicare Indigo Urgent Care centers work diligently to deliver a satisfying and uncommonly consistent patient care experience, striving to delight each patient they serve. All locations provide highly personalized, on-demand, in-person, and online care for non-life-threatening injuries and illnesses. They also provide various on-site lab tests, digital X-rays, prescriptions, and physicals. Services vary by location, and most, if not all, clinics are open seven days a week for walk-ins and scheduled visits. Most clinics maintain extended weekday hours and offer 24/7 virtual care visits for select health concerns.

Headquarters

Tacoma, WA

Total locations

55(See all locations)

Overall rating

Highest rated for

Bedside manner

3.7

Other

3.5

Recent Patient Review

"It has always been hard to get in here, because wait times are so long, but when I broke my finger they got me in right away and took care of me so well. The X-ray techs was beyond nice and the doctor was very knowledgeable and honest when he didn’t know something…recommended a specialist. This is the best Indigo experience I’ve ever had. I’ll return here if I need an urgent care visit. "
See all ratings and reviews

Frequently asked questions

  • When are MultiCare Urgent Care locations open?

    The hours of operation at each MultiCare Urgent Care location may vary. It’s best to find a specific location using the list above to confirm the hours of operation for the you are planning your visit.

  • How much does a typical MultiCare Urgent Care visit cost?

    The cost of your MultiCare Urgent Care visit will vary based on the actual services you receive, as well as the specific details of your insurance plan, if applicable. Self-pay rates may also be available for patients without health insurance.

  • What insurance does MultiCare Urgent Care accept?

    MultiCare Urgent Care accepts most major health insurance plans in order to minimize out-of-network costs. Specific insurance carries are outlined above. If you have questions about your specific health insurance plan, it is best to contact the MultiCare Urgent Care location you are looking to visit directly. Self-pay rates may also be available for patients without health insurance.

  • Can I visit MultiCare Urgent Care locations if I don’t have insurance?

    Yes. Self-pay rates may be available for patients without health insurance. The self-pay cost of your MultiCare Urgent Care visit will vary based on the actual services you receive

  • Does MultiCare Urgent Care treat patients of all ages?

    Healthcare providers at MultiCare Urgent Care locations are able to provide a medical evaluation and treatment for patients regardless of age. However, based on a patients specific symptoms, diagnosis, or treatment requirements, a patient may be referred to another provider where they can receive the best possible care.

  • What type of services and treatment options does MultiCare Urgent Care offer?

    MultiCare Urgent Care locations treat a wide variety of minor injuries and illnesses, including common infections and viruses, cold and flu symptoms, and stomach pains. Additionally, they treat muscle and body aches, breaks and sprains, and skin ailments. Preventative care options including routine physicals and immunizations are available, as well.

This site uses cookies to provide you with a great user experience. By using Solv, you accept our use of cookies.