MultiCare Urgent Care Locations in Covington, WA

It was really fast and they were so helpful. I called ahead nd they were waiting to help.

The assistant and/or nurse didn’t seem particularly comfortable working with kids, and the provider came across as overly aggressive and lacking patience with scared, anxious children. My son was resistant to the oral and ear exams, and I felt the provider was too forceful in their approach, focusing on “getting the job done” rather than handling the situation with care. While I understand the need to complete the examination, a bit more patience and understanding would have been greatly appreciated, especially given how ill, tired, and frightened my child already was.

I needed to get in the same day.  The waiting list was approximately 3-4 hours out, so they took my name and sent me home until they had an opening. It wound up being only about 1.5 hours to wait and I was able to do so in the comfort of my home.  Once I arrived, I was in and out in 30 minutes.  Staff was great!

Woke up early am with a sever stomach ache, vomiting, and diarrhea.  Ended up with chest pain.  Was able to get an appointment on line for 8:15.  Arrived at 8:00.  Got checked in right away and got looked at quickly.  Diagnosis was spot on and prescription worked fantastic.  Everyone was professional and personable.  It was a great experience overall.

My provider was kind of dry and stand-off ish but he was quick. My MA was very nice and friendly and she made the visit for me.

Easy to schedule an appointment or be put on a waiting list!  Love this place!

My provider and medical assistant were so nice and amazing! I was really scared about what I’m going through that it’s a miscarriage and they were just so sweet and so kind! And very caring. I would give a 20 out of 10!!

Very helpful friendly staff. Identified my issue quickly once in exam room. 3 emergencies coincided my visit, wondering why the don't go to hospital emergency.

Check in staff and office were amazing. Very clean and friendly. Issue was the wait time of the actual appointment. I had an appointment for 9 am, did the pre-check in, uploaded all my docs, and got to the office at 8:50 am. Paid the copay and just waited to get to the room. Nurse did the check in (she was very nice), and then i waited and waited for the caregiver, about 25-30 minutes of waiting. And then after talking to the caregiver for less than 5 minutes, she said she had an idea and left the room. Did not hear back again for another 25+ minutes until i walked to the lobby and asked if I was supposed to just wait further. I have a very long work day and waiting incessantly was horribly annoying. Turns out I was forgotten about and I just needed to be given a piece of paper with pharmaceutical instructions. Literally wasted so much time. It felt about 90% of this process was waiting for the caregiver, extraordinarily frustrating. Especially when they don't tell you how long you're going to wait, you just wait and wait and wait. It seriously felt like talking to ChatGPT was easier. I even knew the pharmaceutical drug I needed, its just that it has to go through prescription. I can not wait till this is no longer a part of the health care experience.

Everything was beautiful. Doctor was wonderful. Nurses were great. The best place I have gone to here in state of Washington. I was very amazed how wonderful I got treated.

Easy scheduling, great staff, and very informative doctor! Always have a great experience at this urgent care especially when we are there for less than ideal reasons.

I called the clinic to ask about an appt because of my granddaughter's eye problem. There were no appts available, however Mi-lihn (sp?) was so helpful & explained about walking in. We did not have to wait long. The staff was very courteous & friendly. The PA had a great bedside manner & made sure my granddaughter understood everything. This is not her first time there. The clinic is very consistent with its service. A nice medical clinic to go to. Would recommend going here.

My 2 year old woke up with a fever and cough. I called ahead and they put me on the walk-in list while I drove over. We were seen within 15 minutes, service was quick and efficient - we were back on the car in under a hour. They were so so friendly, gentle, and patient with my sick toddler. The space was super clean and inviting. I would definitely recommend!

Had throat infection and mild fever for two days and decided to check it out here. It was very easy to schedule and then even reschedule the appointment times. The wait times could be better but other than that everything was very good. Would definitely recommend

Staff was very friendly and knowledgeable on multiple topics. Staff cared for me during blood draw. Easiest blood draw I have ever had.

Front desk and all staff were very friendly and professional!!  Being able to wait at home for a text instead of the waiting room was a great blessing!!

Dr. Heath was fantastic! Very cool guy and knew his stuff. He got me the meds I needed to get me on my way. However, the wait time was rough. It was close to 3 hours before I was actually seen by the doctor. They take appointments too and it seems those take priority over walk ins. Totally understandable but when I literally have pneumonia and feeling very cruddy, then told the wait will be 1 hour so I waited in the car only to have it be close to 3 hours, I had a hard time with that. Overall though, the care was absolutely top notch! Thank you.

had a cough causing rib pain came in for xray seen right away very caring staff would recommend

Wonderful front desk ladies and PA. Kind, informative, proactive, doctor. I couldn't be more pleased with the care my son received.