MultiCare Urgent Care Locations in Crocker, WA

Came in the evening before Thanksgiving.  The staff was efficient and friendly and I was seen fairly quickly.  The doctor was very thorough in discussing my health issue and with addressing how to proceed   He definitely took the time to make sure I would be diagnosed correctly.  I would definitely recommend this provider

The best urgent care clinic I’ve ever been too. Kind medical staff, thorough, comfortable waiting area, short wait time, easy to make appointments and takes Tricare select!

Destiny and Jeremiah were attentive and helpful. They listened to my concerns and had me in and out pretty quick. The receptionist was also very kind and friendly.

Check in staff and office were amazing. Very clean and friendly. Issue was the wait time of the actual appointment. I had an appointment for 9 am, did the pre-check in, uploaded all my docs, and got to the office at 8:50 am. Paid the copay and just waited to get to the room. Nurse did the check in (she was very nice), and then i waited and waited for the caregiver, about 25-30 minutes of waiting. And then after talking to the caregiver for less than 5 minutes, she said she had an idea and left the room. Did not hear back again for another 25+ minutes until i walked to the lobby and asked if I was supposed to just wait further. I have a very long work day and waiting incessantly was horribly annoying. Turns out I was forgotten about and I just needed to be given a piece of paper with pharmaceutical instructions. Literally wasted so much time. It felt about 90% of this process was waiting for the caregiver, extraordinarily frustrating. Especially when they don't tell you how long you're going to wait, you just wait and wait and wait. It seriously felt like talking to ChatGPT was easier. I even knew the pharmaceutical drug I needed, its just that it has to go through prescription. I can not wait till this is no longer a part of the health care experience.

Our son was having some issues so we went and scheduled online. It was easy. Showed up on time and our wait was short. Staff was all super friendly.

I called the clinic to ask about an appt because of my granddaughter's eye problem. There were no appts available, however Mi-lihn (sp?) was so helpful & explained about walking in. We did not have to wait long. The staff was very courteous & friendly. The PA had a great bedside manner & made sure my granddaughter understood everything. This is not her first time there. The clinic is very consistent with its service. A nice medical clinic to go to. Would recommend going here.