MultiCare Urgent Care Locations in University Place, WA

Woke up early am with a sever stomach ache, vomiting, and diarrhea.  Ended up with chest pain.  Was able to get an appointment on line for 8:15.  Arrived at 8:00.  Got checked in right away and got looked at quickly.  Diagnosis was spot on and prescription worked fantastic.  Everyone was professional and personable.  It was a great experience overall.

Destiny and Jeremiah were attentive and helpful. They listened to my concerns and had me in and out pretty quick. The receptionist was also very kind and friendly.

It was really fast and they were so helpful. I called ahead nd they were waiting to help.

I got dizziness and called the appointment, but on walks in waiting list. Take about two hours to get in.

We had an appointment and we're taken care of right at the appointed time. Our care was excellent.

I called the clinic to ask about an appt because of my granddaughter's eye problem. There were no appts available, however Mi-lihn (sp?) was so helpful & explained about walking in. We did not have to wait long. The staff was very courteous & friendly. The PA had a great bedside manner & made sure my granddaughter understood everything. This is not her first time there. The clinic is very consistent with its service. A nice medical clinic to go to. Would recommend going here.

The assistant and/or nurse didn’t seem particularly comfortable working with kids, and the provider came across as overly aggressive and lacking patience with scared, anxious children. My son was resistant to the oral and ear exams, and I felt the provider was too forceful in their approach, focusing on “getting the job done” rather than handling the situation with care. While I understand the need to complete the examination, a bit more patience and understanding would have been greatly appreciated, especially given how ill, tired, and frightened my child already was.

Just as all my 5-stars suggest, everything was great, with all staff being very professional and personable while providing excellent healthcare.

Check in staff and office were amazing. Very clean and friendly. Issue was the wait time of the actual appointment. I had an appointment for 9 am, did the pre-check in, uploaded all my docs, and got to the office at 8:50 am. Paid the copay and just waited to get to the room. Nurse did the check in (she was very nice), and then i waited and waited for the caregiver, about 25-30 minutes of waiting. And then after talking to the caregiver for less than 5 minutes, she said she had an idea and left the room. Did not hear back again for another 25+ minutes until i walked to the lobby and asked if I was supposed to just wait further. I have a very long work day and waiting incessantly was horribly annoying. Turns out I was forgotten about and I just needed to be given a piece of paper with pharmaceutical instructions. Literally wasted so much time. It felt about 90% of this process was waiting for the caregiver, extraordinarily frustrating. Especially when they don't tell you how long you're going to wait, you just wait and wait and wait. It seriously felt like talking to ChatGPT was easier. I even knew the pharmaceutical drug I needed, its just that it has to go through prescription. I can not wait till this is no longer a part of the health care experience.

Had throat infection and mild fever for two days and decided to check it out here. It was very easy to schedule and then even reschedule the appointment times. The wait times could be better but other than that everything was very good. Would definitely recommend