MultiCare Urgent Care Locations in Federal Way, WA

4.8(250,723)

MultiCare Urgent Care is one of the best urgent care providers in the United States. With 52 locations across 36 cities in 2 states, MultiCare Urgent Care strives to provide the best urgent care to its patients.

Number of locations: 36 within Federal Way, WA

Website: indigohealth.com

MultiCare Urgent Care Reviews in Federal Way, WA

Solv only accepts and publishes reviews by patients who have verifiably seen MultiCare Urgent Care. Providers cannot add, change or remove reviews published on Solv
Jan 05, 2022 · Issaquah, WA
It has always been hard to get in here, because wait times are so long, but when I broke my finger they got me in right away and took care of me so well. The X-ray techs was beyond nice and the doctor was very knowledgeable and honest when he didn’t know something…recommended a specialist. This is the best Indigo experience I’ve ever had. I’ll return here if I need an urgent care visit.
Jan 05, 2022 · Seattle, WA
Great experience, super gracious staff all around even swamped by demand with Covid testing and dealing with high volume of walk ups like me. Being able to check my appointment waitlist status in Solv and not need to spend all day on site hoping to make the cutoff is 👍👍👍 - all healthcare appointments should be like this.
Jan 05, 2022 · Tacoma, WA
Love this place there was just a million people there so I have to wait 8 hours to get a covid test
Jan 04, 2022 · Puyallup, WA
My kids go here since they were born. Good staff and cleanliness. Lately we need COVID testing and we get our test back very quickly. The wait time was fairly fast too so we r happg
Jan 04, 2022 · , WA
I had to be put on waitlist due to high volume of Covid testing but I was texted when to come it and everyone was friendly and nice.
Jan 04, 2022 · , WA
I had to be put on waitlist due to high volume of Covid testing but I was texted when to come it and everyone was friendly and nice.
Jan 04, 2022 · , WA
I was a walk in on the first day open after New Years - the clinic was slammed with Covid testing. I checked in and went home to receive a text to come back six hours later. I understand why the delay and was happy to go home rather than sit and wait. Interactions were all positive and professional. I recommend.
Jan 03, 2022 · , WA
I’m a multicare employee, I did the online visit for employee exposure and went in, waited in line 10-15 minutes then front desk gal took my info and shortly after they got me right back and I was done with my swab! The only thing that made me rub my head is: why would us that are coming in with covid symptoms be mixed up with those there for a Covid test to travel? Seems silly to me, the urgent care should be for sick people not healthy people mixed with some seriously sick people!! Anyhow pretty sure it is just what it is at this point and time. Very thankful for my great quick service so I could get back home and rest! Thank you!
Jan 03, 2022 · Burien, WA
This clinic is always my first choice for urgent care needs. I couldn’t get an appointment for my Covid test so I was told to show up the following morning upon opening, and got registered and called when they were ready for me. Excellent system!!
Jan 02, 2022 · , WA
I was able to get in for my Covid test same day.
Jan 02, 2022 · , WA
I was able to get in for my Covid test same day.
Jan 02, 2022 · , WA
48 hrs. To get a Covid test, but glad I could get in
Jan 02, 2022 · , WA
Everything was wonderful. The staff including our doctor, Sarah, were all amazing to my kids and myself. The only downside was no soap in the bathroom.
Jan 02, 2022 · , WA
Everything was wonderful. The staff including our doctor, Sarah, were all amazing to my kids and myself. The only downside was no soap in the bathroom.
Jan 02, 2022 · Seattle, WA
I was a walk-in for a Covid test. The staff members were all kind and helpful. I only waited an hour and a half for my test which I consider excellent for the high demand and a Sunday.
Jan 02, 2022 · , WA
Sarah Brainerd was amazing with myself and my children while we waiting to get our covid tests done. She talked my kids through the process and her nurse was fantastic as well
Jan 02, 2022 · Puyallup, WA
I was not able to book an appointment on line, so I had to check in early morning and then sent home to wait. It took all day, but it was just because of the incredible amount of people that wanted to get a Covid test. There service and staff was very good. Highly recommend.
Jan 02, 2022 · Kirkland, WA
The staff was amazing dealing with all the Covid 19 testing and the massive number of people visiting
Jan 01, 2022 · , WA
My experience was pretty good. The nursing staff and doctors were lovely. The front office Consierge was super focused on the paper work side of the house that she got short with me whenI asked her what I thought was a relevant question. I don’t think she meant to be short but when a person is not feeling well, the mantra from the providers should be “people first”. What happened was that because of my symptoms, I qualified for a rapid test. She told me that I would receive my results within 24 hours. I curiously said to her “I thought this was a rapid test” and she impatiently said: “there are a lot of people ahead of you”. I felt the comment sting a bit and pushed back by saying “you did not have to be rude/short”. She then went on to explain that the Poulsbo branch only has one testing machine. Once that was explained to me, it made sense. My point is. Is that slowing down, offering eye contact, and kindly explaining that information up front would have saved me from asking what, to her, appeared to be a dumb question. It made me feel stupid - especially because there were other guests in the lobby. I am pretty certain that the other guests standing there would have liked an answer to my question. To be fair, she was really efficient and I think she was doing a good job and her best. I am merely sharing this as “coaching & learning” opportunity - as a Consierge, she is the window to your company. What the patient sees, hears, and feels at the front desk is as powerful as the care they receive behind a closed door. The young lady that helped me has it mostly right - it would help her to always remember that each person that walks through that door has a story and, they may not know Indigo’s story. It is her job to educate and put the patients at ease. Even so, I would recommend the clinic. I realize that everyone is under a lot of stress. Thank you all for your support and help today with me and my girls.
Jan 01, 2022 · Burien, WA
2nd visit ...COVID-19 test for job. Great experience! Professional and courteous

Find a MultiCare Urgent Care Location in Federal Way, WA

4.79(8.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I was a walk-in. I got checked in right away. The wait time was less than 30 minutes. The assistant and Dr were very professional. The Dr asked questions and offered options to further run test or wait to see my primary Dr.
4.81(511 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Indigo, truly a blessing to have you in Edgewood.  Thank every you
4.72(2.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I love coming here. Great customer service and very clean.
4.84(6.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Everything was awesome and the entire staff were amazing.
4.82(2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

This is on a Saturday, I had very badly infected thumb with great pain I had been awake most of the night and was exhausted when I arrived I was greeted by a extremely friendly and professional medical staff. There was a wait time,but I was told that I could go home and they would text me when it time for my appointment and I could return. I was able to go home and rest. I was texted a about 2hrs later, when I arrived back again I was seeing the Doctor after a less than 10min wait . He was calm and professional and friendly, he was able to diagnosis my problem with my thumb and set a course of treatment. This was a positive experience, the fact that I was able to go home and return making the wait time seem considerably less was a bonus. Great staff Great experience.
4.77(7.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Staff was amazing n prompt. Very helpful, thoughtful and caring. 10/10
4.83(12k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Unbelievable care and kindness shown by everyone at the Ruston Indigo! I called and was told I would have to make an appointment for the next day, filled out all the information on line, very user friendly! I received a call that evening and was told they had room for me. Ten minutes later I was being seen. X-rays and care was a breeze and I was home in 2 hours! A well oiled machine. Thank you Multicare for staffing and providing such a wonderful facility. Kudos to all 🙏
4.75(8.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The side of my right foot has been giving me trouble and I have an appointment with a podiatrist but needed to see someone sooner so came to your clinic and made an appointment and came the next day and was waited on very promptly and efficiently had x-rays and out in a reasonable amount of time ! Everyone is friendly and nice. In fact, I was offered water twice!!! I felt that Michael Taylor the NP really knew his stuff! I would recommend your clinic to other people
4.77(7.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Everyone was very nice to me and took care of me in the best way possible, thank you
4.8(5k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Got in to room pretty quickly. Doctor was fantastic. Total time for visit was about an hour, which included waiting for Covid/flu test result.
4.81(3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I’m satisfied with my visit. It was easy to schedule, check in was convenient, staff was very nice and helpful and the care was very good and helpful!  Very encouraging as well, which aides in your belief from your diagnosis to how you proceed in your aftercare!  👍🏾🙏🏿
4.84(3.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Scheduling on Sunday for a Monday morning appointment was convenient & easy. Upon arrival, check-in was a breeze as they already had me in their system; wait-time was minimal & all staff were professional & friendly. The Doctor was thorough & clearly explained my condition; prescriptions were sent to my preferred pharmacy immediately & available the same day. Definitely recommend MultiCare Indigo in Uptown Gig Harbor.
4.8(16k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I was 30 mins behind of my appt. and thought I will be accommodated after 1.5 hrs. They called me 15mins after I checked in. All of the staffs and doctor s are friendly and courteous.
4.68(85 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Mary Bridge Children's Urgent Care is my favorite urgent care to go to. Convenient online scheduling, easy check-in process, fast wait times, concerns are addressed appropriately, friendly staff, and you're out in about an hour from start to finish. The only area that could be improved is if you have questions after your appointment, it's hard to get a hold of anyone, and then you don't get a call back. I highly recommend Mary Bridge Children's Urgent Care
4.83(5.8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Everytime I have to go in or bring my kids in, anything from xrays to basic flu, this team is on it! Friendly. Supportive. Listens. Helpful. Always compassionate!
4.88(5.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Easy to schedule, staff was helpful and very friendly, got seen fast, all around great place.
4.84(5.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Ran out of prescription meds 2 weeks before my new Primary Care Physician appointment. Went to Indigo Urgent care for help. Stellar staff particularly Medical Assistant Meghan. Walk-in wait time of 1-2 hours turned out to be 20 minutes. Dr. Calvin Yi was super friendly and took great care of me. Wonderful experience! Super grateful and I highly recommend.
4.82(5.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The staff was amazing and very friendly. The place was nice and neat and quick.
4.78(7.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I had scheduled an appointment after work, I was checked in quickly with the online set up, then called back and triaged, Provider came, got an xray, Provider set up a care plan and done, overall about 45 minutes. Everyone was nice and efficient.
4.83(4.9k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I don’t have a primary care doctor so I’m glad they were able to see me and take care of my needs
4.46(3.3k reviews)
I was helped quickly. The best nurse for the job was assigned to my case because she had prior experience with similar situations.
4.84(193 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

What an excellent experience. Easy to schedule when my provider booked. Assumed my toe was broken. Severely bruised and swollen Highly recommendand I've worked in med clinics from front desk to management. Excellent provider and staff.
4.76(5.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Ava and Danielle are amazing and very attentive!  Highly recommend them and this clinic. Had zero wait time and process was very easy.
4.77(5.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The staff did a great job getting me in for my scheduled appt. Very professional! I drove an extra 20 min to get to them, after looking at online reviews. They did not disappoint!
4.65(4.7k reviews)
Excellent.doctor and nurse are professional. Very Kind to help. Will consider to consult the doctor .
4.74(5.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Scheduling was easy, and check in fast. The Staff and PA who saw and treated me today was wonderful. I highly recommend this Urgent Care.
4.93(412 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

It was so nice to be able to schedule an appointment and not have to sit and wait to be seen when not feeling well. All the staff were empathetic to my concerns and provided the care that I needed.
4.8(841 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Scheduled an appointment overnight and was able to see a practitioner first thing in the morning.  The wait was nonexistent, the location was incredibly clean and inviting, and the staff were lovely and helpful.  Highly recommend!
4.82(6.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Care was exceptional ! Got right in and was treated to hot tea and lemon! Everyone was delightful and caring! They diagnosed me quickly and was back home I ! They explained and were attentive to my questions. Will not hestitate next time to go earlier and get some help! Spent hours waiting for primary healthcare to respond! Thank so much for all you did for me!
4.89(1.9k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I was able to schedule around noon for an appt. around 5:15. I arrived at the appointed time and waited less than 5 mins when I was called into the suite by CeCe. I have seen her before and she is always pleasant and efficient. PA Jen was top notch, she listened to my complaint, checked my meds and trusted that I knew my body. She quickly decided on a course of treatment and I was on my way. Checkin was super fast and it was fun to see familiar faces in the treatment area. I had my scripts in hand and was on my way home in under a hour. Thank you all.
4.84(103 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Our son was having some issues so we went and scheduled online. It was easy. Showed up on time and our wait was short. Staff was all super friendly.
4.7(4.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Please make a note of the following text: "The overall scheduling process was great, as usual. The check-in process met the usual high standards with friendly front desk staff. The nurses were good. However, the doctor who saw me for only 30 to 40 seconds seemed disinterested and uncaring. He didn't seem to put in any effort and barely listened to me when I tried to explain how sick I was feeling. I didn't even get the chance to tell him about my episodes of cold sweats, trembling, cramps, and nausea. He walked in and out of the room while I was still talking. He refused to consider the possibility that I might have been exposed to something dangerous. I have always been more than happy with Indigo; they have some of the most impressive people I've ever met in the medical field. As a CNA and a massage therapist for 30 years, that says a lot! If this were my first experience, I would be on Yelp, Google, etc. Warning everyone to stay away and avoid, if possible, the whole organization! I would recommend that you not allow your wonderful reputation to be destroyed by this person!"
4.76(5.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Had an eye concern from a cold! Took care of my concern as hoped! Thank you very much!
4.83(10k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Wanted to see a doctor and was able to get in same day. They were friendly, efficient, and professional. I'm glad I came in and grateful for them being right in my community. Highly recommend them.
4.85(5.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Been dealing with sinus drainage and pain. Had already visited my doctors office a couple days earlier. Still not feeling very good on Saturday so visited Urgent Care. I so appreciated and thankful the care and concern I received on my visit on Nov. 16, 2024.  Thankful because I was referred me to the ER at St. Michael where my problem was recognized and immediately addressed and treated.    I would definitely recommend MultiCare Indigo Urgent Care Poulsbo.
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