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MultiCare Urgent Care Locations in Lacey, WA

4.8(244,916)

MultiCare Urgent Care is one of the best urgent care providers in the United States. With 52 locations across 36 cities in 2 states, MultiCare Urgent Care strives to provide the best urgent care to its patients.

Number of locations: 23 within Lacey, WA

Website: indigohealth.com

MultiCare Urgent Care Reviews in Lacey, WA

Solv only accepts and publishes reviews by patients who have verifiably seen MultiCare Urgent Care. Providers cannot add, change or remove reviews published on Solv
Jan 05, 2022 · Tacoma, WA
Love this place there was just a million people there so I have to wait 8 hours to get a covid test
Jan 04, 2022 · Puyallup, WA
My kids go here since they were born. Good staff and cleanliness. Lately we need COVID testing and we get our test back very quickly. The wait time was fairly fast too so we r happg
Jan 04, 2022 · , WA
I had to be put on waitlist due to high volume of Covid testing but I was texted when to come it and everyone was friendly and nice.
Jan 04, 2022 · , WA
I had to be put on waitlist due to high volume of Covid testing but I was texted when to come it and everyone was friendly and nice.
Jan 03, 2022 · , WA
I’m a multicare employee, I did the online visit for employee exposure and went in, waited in line 10-15 minutes then front desk gal took my info and shortly after they got me right back and I was done with my swab! The only thing that made me rub my head is: why would us that are coming in with covid symptoms be mixed up with those there for a Covid test to travel? Seems silly to me, the urgent care should be for sick people not healthy people mixed with some seriously sick people!! Anyhow pretty sure it is just what it is at this point and time. Very thankful for my great quick service so I could get back home and rest! Thank you!
Jan 02, 2022 · , WA
48 hrs. To get a Covid test, but glad I could get in
Jan 02, 2022 · Tumwater, WA
So thankful for all the staff and their smiling faces in the midst of high patient volumes and continued Covid craziness. Thank you ok for being there so other employees like me can get tested and do my work as well!
Jan 02, 2022 · , WA
Everything was wonderful. The staff including our doctor, Sarah, were all amazing to my kids and myself. The only downside was no soap in the bathroom.
Jan 02, 2022 · , WA
Everything was wonderful. The staff including our doctor, Sarah, were all amazing to my kids and myself. The only downside was no soap in the bathroom.
Jan 02, 2022 · , WA
Sarah Brainerd was amazing with myself and my children while we waiting to get our covid tests done. She talked my kids through the process and her nurse was fantastic as well
Jan 02, 2022 · Puyallup, WA
I was not able to book an appointment on line, so I had to check in early morning and then sent home to wait. It took all day, but it was just because of the incredible amount of people that wanted to get a Covid test. There service and staff was very good. Highly recommend.
Jan 01, 2022 · , WA
The staff at the Indigo at Bonney Lake are excellent They are friendly, professional, and obviously care about their patients. I would definitely recommend this Indigo to everyone. I came for MultiCare Covid test due to exposure, so it was a nurse only visit. She was fabulous! Wait time was short. She thoroughly explained test (new bristles on collection swab, which could— and did—cause more burning than other cotton swab).
Dec 30, 2021 · Tacoma, WA
We did have to wait, but it was understandable due to the massive number of people seeking covid tests.
Dec 28, 2021 · , WA
Staff was extremely friendly and professional, despite a very large workload from walk-in patients. Another location may need to be added in Gig Harbor to alleviate the patient load. (Or, this might have just been a post-holiday surge on a Monday morning.). The wait time as a walk-in patient was long (several hours), but I WAS seen the same day.
Dec 24, 2021 · Puyallup, WA
I’m really impressed. Needed a covid test and despite an overwhelming amount of people trying to get in, the system worked great. I was able to join the que and then go back home instead of having to wait. Great service.
Dec 24, 2021 · , WA
Was very easy to walk in and get an appointment to be seen about 45 minutes later
Dec 24, 2021 · Tacoma, WA
I was in for a COVID test. There was a long wait, but they used the SOLV app so I was able to run errands until it was my turn. Very effective and efficient.
Dec 24, 2021 · , WA
People wouldn’t hesitate to go to the dr if it was always like this. Of course for an urgent care top notch.
Dec 24, 2021 · South Hill, WA
After searching 5 pharmacies for a covid home test, I stood In tearful desperation at their front doors in need of having my 10 yr old daughter tested for covid 19 on Christmas eve, they genuinely showed great compassion and kindness and squeezed her in right away for a rapid covid test. The entire stadf was caring, fast, and undersranding. Thank you Woodcreek sunrise for all your help and caring about family this holiday season, I am so thankful for you.
Dec 24, 2021 · , WA
I loved the fact that as a walk in, I could go home and be altered when it was time to come in. All the staff were wonderful from the front desk, to our intake to our visit with the PA. Everything was explained well and any questions we had were answered throughly. Would definitely recommend this clinic.

Find a MultiCare Urgent Care Location in Lacey, WA

4.84(103 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Our son was having some issues so we went and scheduled online. It was easy. Showed up on time and our wait was short. Staff was all super friendly.
4.83(10k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

They treated me with a lot of respect and attention! The nurse was very kind. The doctor demonstrated a lot of professionalism and empathy. Thank you very much I hope to feel better soon!
4.89(1.8k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

All staff was very friendly and pleasant.  The ARNP was fantastic.
4.83(8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

We’re visitors to the area and I took a bad fall. Local family recommended your services and your support was excellent and much appreciated, both at the urgent care unit and at the emergency unit. We would recommend you to others.
4.85(48 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

When I went in for the appointment, I was greeted by friendly smiles. Front staff was awesome. They were very helpful and communicated very well about my paperwork. I had literally zero wait time in the lobby, as well as in the exam room after the physicians assistant took vitals, etc. The physician came in just a minute ir two after her assistant left. My physician was very thorough and informative during the exam. She ordered PT, x-rays, and even told me that massages for my back issue were available. Overall 5 star treatment, cleanliness, attitudes, friendliness, and atmosphere. I would recommend this Multicare to anyone needing to see a doctor in an urgent care situation.
4.86(7.8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Realized that I had symptoms of a UTI. I called for an appointment and was able to be seen within an hour. Check-in was easily done online before I arrived. When I arrived at office I received a friendly welcome and was seen within minutes. My care was provided by Brandy Zerby, who was very kind, competent, and professional. This is my second time utilizing Indi Urgent Care and I am incredibly pleased with the service I have received at both visits. Excellent service!
4.46(3.3k reviews)
I was helped quickly. The best nurse for the job was assigned to my case because she had prior experience with similar situations.
4.81(2.8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I’m satisfied with my visit. It was easy to schedule, check in was convenient, staff was very nice and helpful and the care was very good and helpful!  Very encouraging as well, which aides in your belief from your diagnosis to how you proceed in your aftercare!  👍🏾🙏🏿
4.68(85 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Mary Bridge Children's Urgent Care is my favorite urgent care to go to. Convenient online scheduling, easy check-in process, fast wait times, concerns are addressed appropriately, friendly staff, and you're out in about an hour from start to finish. The only area that could be improved is if you have questions after your appointment, it's hard to get a hold of anyone, and then you don't get a call back. I highly recommend Mary Bridge Children's Urgent Care
4.84(3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Everything is easy and quick.  Staff is great and so pleasant.  Provider knew exactly what to do.  Co pay is less than a visit to my primary.  Please keep this location open.  We need it.
4.78(7.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I had scheduled an appointment after work, I was checked in quickly with the online set up, then called back and triaged, Provider came, got an xray, Provider set up a care plan and done, overall about 45 minutes. Everyone was nice and efficient.
4.83(11k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Unbelievable care and kindness shown by everyone at the Ruston Indigo! I called and was told I would have to make an appointment for the next day, filled out all the information on line, very user friendly! I received a call that evening and was told they had room for me. Ten minutes later I was being seen. X-rays and care was a breeze and I was home in 2 hours! A well oiled machine. Thank you Multicare for staffing and providing such a wonderful facility. Kudos to all 🙏
4.82(1.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

This is on a Saturday, I had very badly infected thumb with great pain I had been awake most of the night and was exhausted when I arrived I was greeted by a extremely friendly and professional medical staff. There was a wait time,but I was told that I could go home and they would text me when it time for my appointment and I could return. I was able to go home and rest. I was texted a about 2hrs later, when I arrived back again I was seeing the Doctor after a less than 10min wait . He was calm and professional and friendly, he was able to diagnosis my problem with my thumb and set a course of treatment. This was a positive experience, the fact that I was able to go home and return making the wait time seem considerably less was a bonus. Great staff Great experience.
4.88(5.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Easy to schedule, staff was helpful and very friendly, got seen fast, all around great place.
4.82(5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The staff was amazing and very friendly. The place was nice and neat and quick.
4.8(16k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Excellent care from Felecia Hoke and Kacey Everett at Indigo MultiCare this morning, thank you MultiCare for providing such good care.
4.8(4.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Got in to room pretty quickly. Doctor was fantastic. Total time for visit was about an hour, which included waiting for Covid/flu test result.
4.8(353 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Everything is good 👍 i appreciate it to all health team
4.83(4.8k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I don’t have a primary care doctor so I’m glad they were able to see me and take care of my needs
4.79(8.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I had lost hearing in my left ear so I went to Indigo urgent care for the first time. Was greeted by friendly staff member and called shortly after. The place was very clean and Dr. Tam was very  pleasant , she diagnosed and treated me. I had a very good experience. I would definitely go there again if needed.
4.84(6.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Front desk was great, and the tech that took me back was also great. The doctor not so much. I felt rushed, and not a priority. I was not even done with why I was there as it wasn't just cause I was sick. Anyway, not great care. In and out....
4.83(5.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Everytime I have to go in or bring my kids in, anything from xrays to basic flu, this team is on it! Friendly. Supportive. Listens. Helpful. Always compassionate!
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