Urgent Team is one of the best urgent care providers in the United States. With 89 locations across 62 cities in 5 states, Urgent Team strives to provide the best urgent care to its patients.
Solv only accepts and publishes reviews by patients who have verifiably seen Urgent Team. Providers cannot add, change or remove reviews published on Solv
I had to wait 3 hours to get an ear drop (I’m already on a steroid and antibiotic). It is understandable because of the sheer volume of patients. Nurse and Doctor were very approachable, fast and fantastic.
My only complaint is that there were tons of patients coming in for covid tests, exposing everyone. After stepping in, they were instructed to go back to car and pull to the back of clinic to wait. I asked the receptionist if I could go to my car and be called when my turn came and she said if I wasn’t in the waiting room when my name was called, another name would be called (thus losing my spot).
My suggestion is to 1) provide a phone number for covid check in to be done from vehicle and 2) allow other patients to wait in vehicle and be called when it is their turn to step into clinic.
Everyone was extremely friendly! The waiting room and exam room were very nice and clean. Wait time wasn’t bad at all. Most important the nurse and ARPN ( I think I have that title correct) we’re excellent! He listened to every word I was telling and made me feel like he was willing to do whatever to make me feel better. I was there not because I was so sick with cold symptoms but for COVID testing because I share a home with my pregnant daughter and her family and no one on my visit made me feel in anyway like me I was wasting their time and I appreciated that so much! Thank you!
Everyone was extremely friendly! The waiting room and exam room were very nice and clean. Wait time wasn’t bad at all. Most important the nurse and ARPN ( I think I have that title correct) we’re excellent! He listened to every word I was telling and made me feel like he was willing to do whatever to make me feel better. I was there not because I was so sick with cold symptoms but for COVID testing because I share a home with my pregnant daughter and her family and no one on my visit made me feel in anyway like me I was wasting their time and I appreciated that so much! Thank you!
My husband and I went there to be tested for COVID. The wait was long but was to be expected considering it was a Saturday and New Year's day. The staff were very pleasant!
I was running a high fever, had a cough and high mucas in most of my coughs. I was examined and given a covid test that I preferred. It was negative which I believed would be, I was x-rated and pneumonia was ruled out. I was told I likely had a serious sinus infection and was given prescriptions for strong anti-biotic, cough pills and something to dry up the mucus. Very satisfied.
Was very busy and a long wait but I didn’t care because I was really sick and everyone else was closed! Will go here from now on because everyone was very nice and cared. Very good Urgent Care I think.
The staff and facility was excellent....
The fact I wasnt able to get my Covid booster because it wasnt Wednesday is absolutely shameful....
I hope to not ever need to go back
This is my favorite place to get care with fast and friendly staff. I use both urgent care in conway but this is my favorite one. I love the solv appt for every thing, so much easier.
Everything was so nice it is a good place to go to everybody is is sweet and take care of you and you don't have to wait no long time good place to go Baptist health urgent Care Merry Christmas and a Happy New Year to everyone 🎄☃️❄️
I feel like we got into the back in a decent amount of time. Scheduled appointment was *** and we went back around ***ish.
The nurse/tech in triage was a little aggressive and never made eye contact. But did his job. I will say, I did not appreciate him trying to rip off the blood pressure cuff off my 3 year olds arm and a shocking my child.
The APN was very to the point.
I understand it’s an urgent care but it was definitely a different experience then the pediatricians office.
I scheduled an appointment online. Checked in and they got me right away. Quick, thorough and very pleasant experience. One of the best! Wouldn’t mind if this was my PPC. Would highly recommend the staff here.
I was able to walk into the clinic and check in and fill out my paperwork and I was called back within a five minute wait. I was in and out in about 30 minutes total. The longest was waiting on my test to come back to see what I had. The nurse practitioner did a great job.
It was our first time at Baptist Convenient Care. Check in was easy, wait time minimal, and we were seen very promptly. The doctor's bedside manner was amazing. She was thorough, kind, considerate, and her treatment was right on the money. We will definitely be returning to Baptist for our medical care.
Woke up and was not feeling well due to sinus issues. Walked in and was seen to shortly after I finished the check in process. They took care of me quickly. I really appreciated the follow up call the next day. Thanks I would definitely recommend this provider.
Scheduled this appt at 1am because I wasn’t feeling good. Got right in at my appointed time. Check in was easy and the staff took good care of me. NP Amy Vaughn was excellent in explaining everything to me. I would/will refer friends to this facility
Went as a walk in and never been there before. Got checked in right away and was called to the back before I got the online stuff filled out completely. The weight, blood pressure, and questions etc were done right then.
Less than 10 minutes till the PA came in and he was very thorough with his exam. X-ray and a nebulizer treatment next. Sent the scripts to the pharmacy(I got notification that it had been received by the pharmacy before I left the office), and got a steroid shot on my way out. All of the staff were very friendly and thorough with what they did with me. I’ll go back again and I’ll recommend them to anyone needing urgent care.
Overall, I am quite satisfied with the care I received. Ms. Robinson the NP made me feel confident in the diagnosis and the care I received. There was a little confusion at a point in my visit and she came back in to answer my questions. I wish I knew the names of the other people involved in my care because I would give a shout out to each of them. The check appointment process and check in was a breeze using the Solv website. When I arrived the woman at the desk greeted me and was very friendly. The staff member that brought me back and did my vital signs was also very friendly. When the same woman came in to draw my labs, she was very friendly and did a fantastic job. I didn't feel a thing and it was very quick. The woman who did my x-ray was friendly and professional. The process was fast, and I had the results back as quickly as they said they would have them which often isn't the case in modern healthcare. I could tell from the number of people who came and went during my visit, and I knew they were busy. I felt they did a great job of limiting wait times, providing care, and getting me back to work. I would highly recommend the Baptist Urgent Care on Cantrell Road to anyone who needs good care in a timely manner.
I had an amazing experience with the entire team today at BHUC Jacksonville. They truly care about their patients and are there to help. 10/10 would recommend!
why make an appointment when you can’t accommodate it over 2 hours later i’m finally leaving. So busy they say but not to busy to get that money as soon as you walk in