Urgent Team

4.8(375,731)

Urgent Team is one of the best urgent care providers in the United States. With 92 locations across 63 cities in 5 states, Urgent Team strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 92 across 63 cities in 5 states

Website: urgentteam.com

Urgent Team Reviews

Solv only accepts and publishes reviews by patients who have verifiably seen Urgent Team. Providers cannot add, change or remove reviews published on Solv
Jan 03, 2022 · Searcy, AR
I had to wait 3 hours to get an ear drop (I’m already on a steroid and antibiotic). It is understandable because of the sheer volume of patients. Nurse and Doctor were very approachable, fast and fantastic. My only complaint is that there were tons of patients coming in for covid tests, exposing everyone. After stepping in, they were instructed to go back to car and pull to the back of clinic to wait. I asked the receptionist if I could go to my car and be called when my turn came and she said if I wasn’t in the waiting room when my name was called, another name would be called (thus losing my spot). My suggestion is to 1) provide a phone number for covid check in to be done from vehicle and 2) allow other patients to wait in vehicle and be called when it is their turn to step into clinic.
Jan 02, 2022 · , TN
Since no urgent care centers had any appointments I decided to try telemedicine. Certainly glad I did. Easiest dr visit I have ever had from the comfort of my home. Very quick, professional, & knowledgeable. I will use them again.
Jan 02, 2022 · , AL
This by far is one of the best urgent care facilities in town. The staff was professional and kind. 5 star quality hands down
Jan 02, 2022 · , AR
Everyone was extremely friendly! The waiting room and exam room were very nice and clean. Wait time wasn’t bad at all. Most important the nurse and ARPN ( I think I have that title correct) we’re excellent! He listened to every word I was telling and made me feel like he was willing to do whatever to make me feel better. I was there not because I was so sick with cold symptoms but for COVID testing because I share a home with my pregnant daughter and her family and no one on my visit made me feel in anyway like me I was wasting their time and I appreciated that so much! Thank you!
Jan 02, 2022 · , AR
Everyone was extremely friendly! The waiting room and exam room were very nice and clean. Wait time wasn’t bad at all. Most important the nurse and ARPN ( I think I have that title correct) we’re excellent! He listened to every word I was telling and made me feel like he was willing to do whatever to make me feel better. I was there not because I was so sick with cold symptoms but for COVID testing because I share a home with my pregnant daughter and her family and no one on my visit made me feel in anyway like me I was wasting their time and I appreciated that so much! Thank you!
Jan 01, 2022 · Murfreesboro, TN
There was a 5 hour wait for a covid test today but once I was in things were wonderful. Great caring staff!!
Jan 01, 2022 · , TN
Ascension St Thomas Urgent Care is THE best place for quick care in Donelson. The appointment scheduling and check-in process are easy. Lindsey and the rest of the staff are top-notch. The quality of care is unmatched. It’s comforting to know the clinic is close by and has flexible hours.
Jan 01, 2022 · Chattanooga, TN
Wait time!!! I always use the Hold My Spot option for appointments however even though I had a 2:00 spot I waited until 3:48 to be called back. Everyone who was on the Walk-in list was seen before I was today. The reason for using Hold My Spot is so that I don’t have to wait almost 2 hours, with a clinic full of sick people, during a pandemic, while a friend graciously babysat my 3 kids…. I feel the quality of care I receive here is always great, which keeps me coming back to this location. Please just honor the “appointment” times better.
Jan 01, 2022 · Batesville, AR
Dr Eric is always the best! One of the reasons we use urgent care.
Jan 01, 2022 · , AL
Very friendly staff, didn’t wait terribly long either. It was a great visit and will be my new go to urgent care!
Jan 01, 2022 · , AR
My husband and I went there to be tested for COVID. The wait was long but was to be expected considering it was a Saturday and New Year's day. The staff were very pleasant!
Jan 01, 2022 · , AL
We were both sick on New Year’s Day. Lots of sick people, and no one wants to go to the ER. My sore throat was bad enough for me to worry about strep. Our regular urgent care facility was closed without any announcement. We stopped at two other facilities and saw long lines and hopeless faces. When I walked into your facility, it was crowded, as was the parking lot. Nevada, the receptionist, was friendly and unperturbed. She told us we could fill out papers in our car. When I asked about the wait, she said 3 hours, but somehow I believed your facility was worth the wait. We went home close by, checked in twice, and then Nevada told us to come in. We were in the lobby a short while, sat in the exam room a while, met a nice nurse, got tested for strep, met Cindy the Nurse Practitioner, got happy results, and went home. Keep up the good work. Do whatever you need to do to keep such cheerful staff on a holiday!
Dec 31, 2021 · , TN
As a walk in for a rapid Covid test they were able to get to me today with a 1 1-2 hours. All other places I tried was going to be 5-10 days.
Dec 31, 2021 · , TN
As a walk in for a rapid Covid test they were able to get to me today with a 1 1-2 hours. All other places I tried was going to be 5-10 days.
Dec 31, 2021 · , AR
This was the perfect place and people to get my testing done. Will tell all my friends
Dec 30, 2021 · , TN
This was my first visit to the Gallatin Urgent Care- no complaints at all - 5 STARS!!
Dec 30, 2021 · Springfield, TN
Thank you for testing my 21/2 year old son. No place had home test kits and no one else would see him. Thank you for getting us in a faster rate than expected and for your friendly service.
Dec 29, 2021 · , GA
Everything was close to perfect except for the 4 hour wait and then 2 more hours in an exam room. But - I do understand the staff is overwhelmed today with COVID testing etc. The “reserve your spot” is misleading. Clarification is needed - it is not an appointment. Thank you!
Dec 29, 2021 · , GA
Everything was close to perfect except for the 4 hour wait and then 2 more hours in an exam room. But - I do understand the staff is overwhelmed today with COVID testing etc. The “reserve your spot” is misleading. Clarification is needed - it is not an appointment. Thank you!
Dec 29, 2021 · , TN
Even though we are in ***, it's incredible that there are any facilities like this to rapidly test for COVID/variants. Not to mention everyone was very friendly and quick.

Find a Urgent Team Location

5.0(2 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

4.89(2.9k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Mr Williamson is a Great Doctor… very concerned about his patients
4.89(4.4k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Everyone is patient, kind, and professional! I highly recommend
4.87(6.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Woke up hurting in my right side and came in to see the urgent care docs and they checked me out and after the check up told me it sounded like appendicitis. And they were right left there and went to emergency room at Conway Baptist and by next morning I was in surgery being fixed up. Thanks to the folks at urgent care knowing there job. My hats off thank y’all very much. I am back home recovering. Just wanted to say thanks and also the staff and care personnel were very nice. 5 star
4.87(3.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Felt really horrible did not want to go to the ED . Wait time was probably as the ED would have been but after I finally got back and saw the NP after testing positive for flu A it went good. He was very helpful and gave necessary medication. I would recommend that you do all necessary online scheduling and paperwork ahead of time for faster results. Overall yes I would recommend this place.
4.87(6.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Had to wait 30 minutes or so. But several people were there.  I had great service and she was thorough and caring. Will definitely be back
4.85(3.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I had been battling an upset stomach and sinus problems for over a week and my son suggested I come to this urgent care for treatment. Boy was he right!  I walked in and check-in was easy, the receptionist immediately made me feel welcome and at ease. The nurse was thorough and efficient and understanding,but the doctor was best of all!  She listened to my complaints and immediately made some observations that were exactly in line with the way I felt. She prescribed a treatment that had me feeling better before the day ended🤩 I will definitely go there again!
4.86(4.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I did have to wait but it was not their fault.  Just a lot of sick people.  Everyone was amazing in each type of their job, from the front desk to the doctor.  Highly recommend this office.
4.85(3.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I ready like Urgent Care. I like better than my PCP.
4.85(6.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Always kind and helpful thanks you for taking care of my family
4.86(6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I’m here visiting my daughter. Had been sick at home but took meds. My meds ran out and having lots of coughing. The staff was outstanding. My wait time was minimal. I was treated and meds called as well. Excellent job ladies🥰 I would definitely recommend this medical facility.
4.87(5.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

New to area, needed to see doctor due to suspected respiratory infection.  Ended up being more severe than thought. Doctor was very informative and took the time to diagnose and explain.  Even gave recommendations for PCP in area.
4.86(4.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Had been battling upper respiratory issues for weeks. Finally gave in to see what was going on. I made appointment before hand. Got there about 30 minutes before appointment time but did not see NP until 1-1/2 hours after appointment time. Lots of sickness In our area, need more than one NP at times like these.
4.85(5.8k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Woke up to my symptoms getting worse than days before.  Scheduled a visit and checked in very early.  I was in and out by my original appointment time.  I was there no more than 30 minutes.  Staff very friendly and helpful.  I have been going to Urgent Team for my care for years.  They have always been great and awesome.
4.86(4.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

My daughter had been running a fever for a few days. Pediatrician was booked so as always I bring my kids in and they are always nice and attentive.
4.83(4.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Amy Vaughn was very attentive to me. I was doing a followup from a surgery the week before. She went over all the details and very knowledgeable. I go to Sherwood because of her.
4.83(5.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Had been feeling ill for a couple of days naturally my wife had to force me to go to the med plus, needless to say they were all standing room only so I just went back home and got back in the bed. Wife woke me up a little later and said get your tail back there before they close, so I went. I was one of two people took less than 10 minutes to sign in and was back seeing the nurse who was also the receptionist. She was very cordial and the doctor was amazing, very calming, caring and all had great bedside manners. Should let him be my primary doctor for sure.
4.83(4.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Walking in with sinus congestion. Waited in the waiting room for 3 hours before being brought back into a room. And, then another 30 minutes before being seen. I thought this would have been quicker than an ER visit. I was sooo wrong. I would not recommend this urgent care facility
4.82(4.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Nno complaints they take very good the take excellent care for they patien othing they were great in everything
4.83(4.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Everything was fine. The np on duty was good as well as the other staff members.
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Services

A list of common services offered at Urgent Team locations. For a complete list of available services and more details, visit a Clinic’s individual page.

General Urgent Care

  • Iv Hydration
  • Well Baby Checks
  • Breathing Treatments
  • Cyst Treatment
  • Foreign Body Removal
  • Wound Care
  • Asthma Treatment
  • Ear Wax Removal
  • Burn Treatment
  • Laceration Repair (Stitches)
  • Abscess Treatment
  • Splinting And Casting
  • Sinus Infection Treatment
  • Foreign Body Removal
  • Base Office Visit

Labs and Tests

Physical Exams

EKG

  • Ekg

Optometry

  • Vision Test

Dermatology

  • Acne Treatment
  • Rash Consultation
  • Psoriasis Treatment
  • Eczema Treatment
  • Mole Removal
  • Wart Removal
  • Corns And Callus
  • Hair Loss Treatment
  • Ingrown Hair
  • Nail Problems
  • Rosacea Treatment
  • Skin Growths
  • Skin Infections
  • Skin Screening
  • Skin Tags

Primary Care

  • Birth Control
  • Eye Exam
  • Cancer Screening
  • Chronic Disease Management
  • Chronic Obstructive Pulmonary Disease (Copd)
  • Diabetes
  • Eating Disorders
  • Gi Disorders
  • High Cholesterol
  • Irritable Bowel Syndrome (Ibs)
  • Nutrition Counseling
  • Sleep Disorders
  • Smoking Cessation
  • Thyroid Conditions
  • Weight Management

Imaging

  • X-Ray (Chest)
  • X-Ray (Arms, Hands, Legs, Or Feet)

Insurance & pricing

Self-pay pricing

We're gathering self-pay prices for common services through Solv's ClearPrice initiative. Learn more

Some locations accept payment without insurance (self-pay). Here's a look at what some common services cost at Urgent Team. For more details, visit a clinic's individual page

Flu shot

Self-pay: $20-$30

School physicals

Self-pay: $20

Sports physicals

Self-pay: $20

Camp physical

Self-pay: $20

COVID-19 antibody test

Self-pay: $120

COVID-19 PCR test

Self-pay: $120

Rapid COVID-19 antigen test

Self-pay: $170

Base office visit

Self-pay: $70-$120

Paxlovid

Self-pay: $120

Accepted insurance

Contact your insurance company before your visit to ensure the clinic is in-network for the service(s) you're seeking.

  • Aetna

  • BlueCross BlueShield

  • Cigna

  • Medicare

  • TRICARE

  • United Healthcare

  • Workers' Compensation

About

About Urgent Team

Urgent Team, founded in 2011, is part of the Urgent Team Family of Urgent Care & Walk-in Centers, one of the largest independent operators of urgent care centers in the Southeast, headquartered in Nashville, Tennessee. Each walk-in clinic is open Monday through Friday, from 8 a.m. to 8 p.m., with some locations opened on Saturday and Sunday, offering convenient care and healthcare services including treatments for injuries and illnesses, occupational health, and wellness care. If patients cannot make it to a walk-in clinic, Telemedicine visits are available seven days a week, Monday – Friday 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 5:00 p.m., and Sunday 1:00 p.m. to 5:00 p.m. Urgent Team accepts most major insurance plans, TRICARE and VA, Medicare, and Medicaid, as well as cash and credit cards for payment. Urgent Team facilities are located throughout Arkansas, Mississippi, Central, and West Tennessee to provide quality and affordable family healthcare. Urgent Team’s Specialties Include: Urgent Care Walk-In Care Women's Health Various blood tests and healthcare screening Physicals Vaccines and immunizations Flu shots Drug screening for pre-employment Treatment of common ailments X-rays and suturing capabilities DOT exams Referrals Occupational health

Headquarters

Nashville, TN

Total locations

92(See all locations)

Accreditations

Participation may differ depending on location.

Overall rating

Highest rated for

Bedside manner

3.0

Other

3.0

Recent Patient Review

"I had to wait 3 hours to get an ear drop (I’m already on a steroid and antibiotic). It is understandable because of the sheer volume of patients. Nurse and Doctor were very approachable, fast and fantastic. My only complaint is that there were tons of patients coming in for covid tests, exposing everyone. After stepping in, they were instructed to go back to car and pull to the back of clinic to wait. I asked the receptionist if I could go to my car and be called when my turn came and she said if I wasn’t in the waiting room when my name was called, another name would be called (thus losing my spot). My suggestion is to 1) provide a phone number for covid check in to be done from vehicle and 2) allow other patients to wait in vehicle and be called when it is their turn to step into clinic."
See all ratings and reviews

Frequently asked questions

  • When are Urgent Team locations open?

    The hours of operation at each Urgent Team location may vary. It’s best to find a specific location using the list above to confirm the hours of operation for the you are planning your visit.

  • How much does a typical Urgent Team visit cost?

    The cost of your Urgent Team visit will vary based on the actual services you receive, as well as the specific details of your insurance plan, if applicable. Self-pay rates may also be available for patients without health insurance.

  • What insurance does Urgent Team accept?

    Urgent Team accepts most major health insurance plans in order to minimize out-of-network costs. Specific insurance carries are outlined above. If you have questions about your specific health insurance plan, it is best to contact the Urgent Team location you are looking to visit directly. Self-pay rates may also be available for patients without health insurance.

  • Can I visit Urgent Team locations if I don’t have insurance?

    Yes. Self-pay rates may be available for patients without health insurance. The self-pay cost of your Urgent Team visit will vary based on the actual services you receive

  • Does Urgent Team treat patients of all ages?

    Healthcare providers at Urgent Team locations are able to provide a medical evaluation and treatment for patients regardless of age. However, based on a patients specific symptoms, diagnosis, or treatment requirements, a patient may be referred to another provider where they can receive the best possible care.

  • What type of services and treatment options does Urgent Team offer?

    Urgent Team locations treat a wide variety of minor injuries and illnesses, including common infections and viruses, cold and flu symptoms, and stomach pains. Additionally, they treat muscle and body aches, breaks and sprains, and skin ailments. Preventative care options including routine physicals and immunizations are available, as well.

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