Urgent Team

4.81(368,320)

Urgent Team is one of the best urgent care providers in the United States. With 89 locations across 62 cities in 5 states, Urgent Team strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 89 across 62 cities in 5 states

Website: urgentteam.com

Urgent Team Reviews

Solv only accepts and publishes reviews by patients who have verifiably seen Urgent Team. Providers cannot add, change or remove reviews published on Solv
Jan 03, 2022 · Searcy, AR
I had to wait 3 hours to get an ear drop (I’m already on a steroid and antibiotic). It is understandable because of the sheer volume of patients. Nurse and Doctor were very approachable, fast and fantastic. My only complaint is that there were tons of patients coming in for covid tests, exposing everyone. After stepping in, they were instructed to go back to car and pull to the back of clinic to wait. I asked the receptionist if I could go to my car and be called when my turn came and she said if I wasn’t in the waiting room when my name was called, another name would be called (thus losing my spot). My suggestion is to 1) provide a phone number for covid check in to be done from vehicle and 2) allow other patients to wait in vehicle and be called when it is their turn to step into clinic.
Jan 02, 2022 · , TN
Since no urgent care centers had any appointments I decided to try telemedicine. Certainly glad I did. Easiest dr visit I have ever had from the comfort of my home. Very quick, professional, & knowledgeable. I will use them again.
Jan 02, 2022 · , AL
This by far is one of the best urgent care facilities in town. The staff was professional and kind. 5 star quality hands down
Jan 02, 2022 · , AR
Everyone was extremely friendly! The waiting room and exam room were very nice and clean. Wait time wasn’t bad at all. Most important the nurse and ARPN ( I think I have that title correct) we’re excellent! He listened to every word I was telling and made me feel like he was willing to do whatever to make me feel better. I was there not because I was so sick with cold symptoms but for COVID testing because I share a home with my pregnant daughter and her family and no one on my visit made me feel in anyway like me I was wasting their time and I appreciated that so much! Thank you!
Jan 02, 2022 · , AR
Everyone was extremely friendly! The waiting room and exam room were very nice and clean. Wait time wasn’t bad at all. Most important the nurse and ARPN ( I think I have that title correct) we’re excellent! He listened to every word I was telling and made me feel like he was willing to do whatever to make me feel better. I was there not because I was so sick with cold symptoms but for COVID testing because I share a home with my pregnant daughter and her family and no one on my visit made me feel in anyway like me I was wasting their time and I appreciated that so much! Thank you!
Jan 01, 2022 · Murfreesboro, TN
There was a 5 hour wait for a covid test today but once I was in things were wonderful. Great caring staff!!
Jan 01, 2022 · , TN
Ascension St Thomas Urgent Care is THE best place for quick care in Donelson. The appointment scheduling and check-in process are easy. Lindsey and the rest of the staff are top-notch. The quality of care is unmatched. It’s comforting to know the clinic is close by and has flexible hours.
Jan 01, 2022 · Chattanooga, TN
Wait time!!! I always use the Hold My Spot option for appointments however even though I had a 2:00 spot I waited until 3:48 to be called back. Everyone who was on the Walk-in list was seen before I was today. The reason for using Hold My Spot is so that I don’t have to wait almost 2 hours, with a clinic full of sick people, during a pandemic, while a friend graciously babysat my 3 kids…. I feel the quality of care I receive here is always great, which keeps me coming back to this location. Please just honor the “appointment” times better.
Jan 01, 2022 · Batesville, AR
Dr Eric is always the best! One of the reasons we use urgent care.
Jan 01, 2022 · , AL
Very friendly staff, didn’t wait terribly long either. It was a great visit and will be my new go to urgent care!
Jan 01, 2022 · , AR
My husband and I went there to be tested for COVID. The wait was long but was to be expected considering it was a Saturday and New Year's day. The staff were very pleasant!
Jan 01, 2022 · , AL
We were both sick on New Year’s Day. Lots of sick people, and no one wants to go to the ER. My sore throat was bad enough for me to worry about strep. Our regular urgent care facility was closed without any announcement. We stopped at two other facilities and saw long lines and hopeless faces. When I walked into your facility, it was crowded, as was the parking lot. Nevada, the receptionist, was friendly and unperturbed. She told us we could fill out papers in our car. When I asked about the wait, she said 3 hours, but somehow I believed your facility was worth the wait. We went home close by, checked in twice, and then Nevada told us to come in. We were in the lobby a short while, sat in the exam room a while, met a nice nurse, got tested for strep, met Cindy the Nurse Practitioner, got happy results, and went home. Keep up the good work. Do whatever you need to do to keep such cheerful staff on a holiday!
Dec 31, 2021 · , TN
As a walk in for a rapid Covid test they were able to get to me today with a 1 1-2 hours. All other places I tried was going to be 5-10 days.
Dec 31, 2021 · , TN
As a walk in for a rapid Covid test they were able to get to me today with a 1 1-2 hours. All other places I tried was going to be 5-10 days.
Dec 31, 2021 · , AR
This was the perfect place and people to get my testing done. Will tell all my friends
Dec 30, 2021 · , TN
This was my first visit to the Gallatin Urgent Care- no complaints at all - 5 STARS!!
Dec 30, 2021 · Springfield, TN
Thank you for testing my 21/2 year old son. No place had home test kits and no one else would see him. Thank you for getting us in a faster rate than expected and for your friendly service.
Dec 29, 2021 · , GA
Everything was close to perfect except for the 4 hour wait and then 2 more hours in an exam room. But - I do understand the staff is overwhelmed today with COVID testing etc. The “reserve your spot” is misleading. Clarification is needed - it is not an appointment. Thank you!
Dec 29, 2021 · , GA
Everything was close to perfect except for the 4 hour wait and then 2 more hours in an exam room. But - I do understand the staff is overwhelmed today with COVID testing etc. The “reserve your spot” is misleading. Clarification is needed - it is not an appointment. Thank you!
Dec 29, 2021 · , TN
Even though we are in ***, it's incredible that there are any facilities like this to rapidly test for COVID/variants. Not to mention everyone was very friendly and quick.

Find a Urgent Team Location

4.89(2.9k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Scheduled appt online and hardly no wait when I arrived.
4.89(4.3k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Scheduling is so convenient and check in is so quick.  The staff is so friendly and caring!   Jill took time to listen and carefully diagnosed my problem.  In fact, Jill has gone above and beyond to help me.   I would definitely recommend this provider.
4.88(6.3k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Everyone was amazing as always. We were seen quickly. Our concerns were listened to and were treated promptly. We will be back.
4.87(3.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Realized at lunch that my left jaw was swollen. Made an appointment and meditation was called in to pharmacy.
4.87(6.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I scheduled an appointment online. Checked in and they got me right away. Quick, thorough and very pleasant experience. One of the best! Wouldn’t mind if this was my PPC. Would highly recommend the staff here.
4.85(3.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I was able to walk into the clinic and check in and fill out my paperwork and I was called back within a five minute wait. I was in and out in about 30 minutes total. The longest was waiting on my test to come back to see what I had. The nurse practitioner did a great job.
4.85(3.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I was having breathing issues and feeling faint at work. While waiting on family to come drive my car and me home i was able to schedule an appointment as well as choose the time most convenient for me (on a Sunday). I was able to complete new patient paperwork as well as check in from my phone so i had no wait time. The staff members were all friendly and i left feelung like i had received quality care. I would recommend this place to anyone and will make it my go-to urgent care location.
4.87(5.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Great people.....good care given...... Would recommend to anyone......
4.86(4.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

It was our first time at Baptist Convenient Care. Check in was easy, wait time minimal, and we were seen very promptly. The doctor's bedside manner was amazing. She was thorough, kind, considerate, and her treatment was right on the money. We will definitely be returning to Baptist for our medical care.
4.86(5.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Had sore throat, fever made an appointment online but Waite 30 minutes to be seen. Staff and NP were very nice, explained my Covid/flu diagnosis. Sent the prescription out and it was ready in 30 minutes. Would have liked some documentation of the visit but was not offered any.
4.85(6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Woke up and was not feeling well due to sinus issues. Walked in and was seen to shortly after I finished the check in process. They took care of me quickly. I really appreciated the follow up call the next day. Thanks   I would definitely recommend this provider.
4.86(4.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

They were very busy so it took awhile, but that's understandable. The nurse practitioner I saw was great. He was proactive with me due to damaged lungs from covid in 2021. I highly recommend him. I think his name was Craig.
4.85(5.7k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Woke up this morning with flu-like symptoms, even though their office was short staffed Loretta still squeezed me in as a walk in and provided excellent care. Staff is extremely helpful and friendly. Highly recommend Urgent Team clinic!
4.86(4.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

They take care off me every time . Wait time is not bad . Provider never rushes me and always listens to my questions.
4.84(5.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

They took care of me very well. The staff was great and very professional. Thanks
4.83(4.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Scheduled this appt at 1am because I wasn’t feeling good. Got right in at my appointed time. Check in was easy and the staff took good care of me. NP Amy Vaughn was excellent in explaining everything to me. I would/will refer friends to this facility
4.83(4.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The wait time was not that bad considering how much sickness is going on. The check-in was easy, the nurse, Melissa, was kind and thorough and Dr A listened to my concerns. She was knowledgeable about my health condition that impacts what meds I can take and was careful to prescribe the right things.
4.86(1.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Love Amy!  Quick efficient and just what was needed.
4.82(3.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Everyone is on their game here. The staff are all professional and caring. I wouldn’t consider anywhere else.
4.84(5.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Easy to schedule & check-in. Office staff was extremely nice and attentive.
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Services

A list of common services offered at Urgent Team locations. For a complete list of available services and more details, visit a Clinic’s individual page.

General Urgent Care

  • Iv Hydration
  • Well Baby Checks
  • Breathing Treatments
  • Cyst Treatment
  • Foreign Body Removal
  • Wound Care
  • Asthma Treatment
  • Ear Wax Removal
  • Burn Treatment
  • Laceration Repair (Stitches)
  • Abscess Treatment
  • Splinting And Casting
  • Sinus Infection Treatment
  • Foreign Body Removal
  • Base Office Visit

Labs and Tests

Physical Exams

EKG

  • Ekg

Optometry

  • Vision Test

Dermatology

  • Acne Treatment
  • Rash Consultation
  • Psoriasis Treatment
  • Eczema Treatment
  • Mole Removal
  • Wart Removal
  • Corns And Callus
  • Hair Loss Treatment
  • Ingrown Hair
  • Nail Problems
  • Rosacea Treatment
  • Skin Growths
  • Skin Infections
  • Skin Screening
  • Skin Tags

Primary Care

  • Birth Control
  • Eye Exam
  • Cancer Screening
  • Chronic Disease Management
  • Chronic Obstructive Pulmonary Disease (Copd)
  • Diabetes
  • Eating Disorders
  • Gi Disorders
  • High Cholesterol
  • Irritable Bowel Syndrome (Ibs)
  • Nutrition Counseling
  • Sleep Disorders
  • Smoking Cessation
  • Thyroid Conditions
  • Weight Management

Imaging

  • X-Ray (Chest)
  • X-Ray (Arms, Hands, Legs, Or Feet)

Insurance & pricing

Self-pay pricing

We're gathering self-pay prices for common services through Solv's ClearPrice initiative. Learn more

Some locations accept payment without insurance (self-pay). Here's a look at what some common services cost at Urgent Team. For more details, visit a clinic's individual page

Flu shot

Self-pay: $20-$30

School physicals

Self-pay: $20

Sports physicals

Self-pay: $20

Camp physical

Self-pay: $20

COVID-19 antibody test

Self-pay: $120

COVID-19 PCR test

Self-pay: $120

Rapid COVID-19 antigen test

Self-pay: $170

Base office visit

Self-pay: $70-$120

Paxlovid

Self-pay: $120

Accepted insurance

Contact your insurance company before your visit to ensure the clinic is in-network for the service(s) you're seeking.

  • Aetna

  • BlueCross BlueShield

  • Cigna

  • Medicare

  • TRICARE

  • United Healthcare

  • Workers' Compensation

About

About Urgent Team

Urgent Team, founded in 2011, is part of the Urgent Team Family of Urgent Care & Walk-in Centers, one of the largest independent operators of urgent care centers in the Southeast, headquartered in Nashville, Tennessee. Each walk-in clinic is open Monday through Friday, from 8 a.m. to 8 p.m., with some locations opened on Saturday and Sunday, offering convenient care and healthcare services including treatments for injuries and illnesses, occupational health, and wellness care. If patients cannot make it to a walk-in clinic, Telemedicine visits are available seven days a week, Monday – Friday 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 5:00 p.m., and Sunday 1:00 p.m. to 5:00 p.m. Urgent Team accepts most major insurance plans, TRICARE and VA, Medicare, and Medicaid, as well as cash and credit cards for payment. Urgent Team facilities are located throughout Arkansas, Mississippi, Central, and West Tennessee to provide quality and affordable family healthcare. Urgent Team’s Specialties Include: Urgent Care Walk-In Care Women's Health Various blood tests and healthcare screening Physicals Vaccines and immunizations Flu shots Drug screening for pre-employment Treatment of common ailments X-rays and suturing capabilities DOT exams Referrals Occupational health

Headquarters

Nashville, TN

Total locations

89(See all locations)

Accreditations

Participation may differ depending on location.

Overall rating

Highest rated for

Bedside manner

3.0

Other

3.0

Recent Patient Review

"I had to wait 3 hours to get an ear drop (I’m already on a steroid and antibiotic). It is understandable because of the sheer volume of patients. Nurse and Doctor were very approachable, fast and fantastic. My only complaint is that there were tons of patients coming in for covid tests, exposing everyone. After stepping in, they were instructed to go back to car and pull to the back of clinic to wait. I asked the receptionist if I could go to my car and be called when my turn came and she said if I wasn’t in the waiting room when my name was called, another name would be called (thus losing my spot). My suggestion is to 1) provide a phone number for covid check in to be done from vehicle and 2) allow other patients to wait in vehicle and be called when it is their turn to step into clinic."
See all ratings and reviews

Frequently asked questions

  • When are Urgent Team locations open?

    The hours of operation at each Urgent Team location may vary. It’s best to find a specific location using the list above to confirm the hours of operation for the you are planning your visit.

  • How much does a typical Urgent Team visit cost?

    The cost of your Urgent Team visit will vary based on the actual services you receive, as well as the specific details of your insurance plan, if applicable. Self-pay rates may also be available for patients without health insurance.

  • What insurance does Urgent Team accept?

    Urgent Team accepts most major health insurance plans in order to minimize out-of-network costs. Specific insurance carries are outlined above. If you have questions about your specific health insurance plan, it is best to contact the Urgent Team location you are looking to visit directly. Self-pay rates may also be available for patients without health insurance.

  • Can I visit Urgent Team locations if I don’t have insurance?

    Yes. Self-pay rates may be available for patients without health insurance. The self-pay cost of your Urgent Team visit will vary based on the actual services you receive

  • Does Urgent Team treat patients of all ages?

    Healthcare providers at Urgent Team locations are able to provide a medical evaluation and treatment for patients regardless of age. However, based on a patients specific symptoms, diagnosis, or treatment requirements, a patient may be referred to another provider where they can receive the best possible care.

  • What type of services and treatment options does Urgent Team offer?

    Urgent Team locations treat a wide variety of minor injuries and illnesses, including common infections and viruses, cold and flu symptoms, and stomach pains. Additionally, they treat muscle and body aches, breaks and sprains, and skin ailments. Preventative care options including routine physicals and immunizations are available, as well.

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