NextCare Locations in Upper Santan Village, AZ

I made an on line appointment for today at 4:30pm.I was seen at 6:24om. I realize we are all in the Covid nightmare and the urgent care center is overloaded with patients but...what exactly is the purpose of an appointment? This experience was frustrating and too long.

The wait time was over two hours, not good! However, watching the girl at the desk handle a steady stream of people coming in wanting a walk in Covid test was a lesson in what patience is all about. People were sick and annoyed they weren’t taking any more walk ins that day and she was unbelievably sweet to them all, even the ones that didn’t deserve it! I’d recommend this clinic even though I had a terrible wait time. It is Covid Crazy right now.

Place is great! Waited 2 hours to get flu and Covid tested though

Amanda (the dr/np) was incredibly friendly and polite and thorough! She took amazing care of our very complex infant! The other staff were very kind, patient, and caring. They were helpful juggling both parents and our child needing seen. Amanda listened to every concern and thoroughly discussed everything. We received better care at Nextcare than the Banner Urgent Care also in our city.

Got us in on New Year’s Day. We were able to wait in our car, and look online how many patients were ahead of us which gave us a chance to grab a beverage and watch a movie in the car in the parking lot. They text us to come in when it was close to our turn. It was maybe an hour and a half on a holiday when no one else was open at 6:30 in the evening We scheduled an appt with Solv earlier today, drove a long way to test and the clinic never opened despite our confirmation. Which ruined out whole day searching for somewhere else

I came to get a Covid rapid test because I need it 24 hours before my flight and they said they don't do that one and never done that before in this clinic, that is not true, I got it twice in this same clinic. I wait 2 hours for this, they said I'll get my results 2-5 days.

I booked online. I appreciated knowing that here were 4 people waiting ahead of me. I was told it would be about an hour wait. Turned out to be 1.5 hours, but that’s ok! Everyone was so kind and friendly! Bryan was very attentive and brought me some water after I had a coughing fit. I highly recommend Next Care Urgent Care, Ocotillo office.

Plus side is this urgent care allows walk-ins when another one we went to didn’t. Everyone was friendly and I had a lot of questions but they were kind and answered clearly.

This is my first time going to NextCare and it was great! At a time it is impossible to get COVID tests, they were fast and friendly. Would definitely recommend!

Arrived at the Scottsdale location and was immediately greeted by desk reception. Person explained the process and I started to register using a QR Code. Registration process was quick and easy. I was even able to take a photo of my driver’s license and insurance card to upload. I was in the waiting room for roughly 5-10 minutes before being called into the treatment area. That was so fast that I barely had enough time to complete the registration….awesome! The triage person took my vitals, asked why I was being seen, and swabbed my throat for strep. Not the friendliest person but she performed her services well. I was then taken to an exam room where I waited for less that 5 minutes for a provider who entered into the room to exam and diagnose me. Ryan was his name and he was a FNP (Family Nurse Practitioner). Great guy with a great bedside manner too. Explained everything extremely well and I was discharged within another 5 minutes. I waited in the patient waiting room for another 2 minutes for my discharge paperwork. The whole visit took virtually no time. The facility was extremely clean and everyone was required to wear a mask. Thru accept tons of insurance plans and because I had met my deductible, I was not required to pay for anything. I would highly recommend using this Urgent Care Facility and I would not hesitate to return should I need to be seen in the future.

Fast and easy for a COVID-19 test by an appt

I had such a pleasant experience at this urgent care on Camelback road. I honestly hate going to any doctor or urgent care, but I needed a Covid test because I was having symptoms. Everyone from the front desk staff, medical assistants, and the PA were wonderful. I really wish I knew the PAs name because I’d name her on this review. Everyone was so nice, thorough, professional and helpful. It was easy to register and to check out. It was a great experience and I would definitely come back…Thank you everyone for continuing to serve on the front lines during Covid 19 and putting your own health on the line to help all of us who are sick and in need of care. I wish you the best during the holidays and pray for continued good health…

This was my 2nd visit bc the office on Dysart did nothing. This office was so much better. They were busy but attentive and they actually know what they’re doing. Best urgent care service yet. I truly appreciate it especially while I was sick!

My experience today was positive. I was checked in using my phone. There was quite a long wait. However the gentleman who greeted me, took my bp, etc was awesome!!! Afterwards my provider was friendly and proficient. I will recommend this Urgent care to my friends and family.

Staff was so friendly Staff is so friendly, considerate, patient, and very understanding! Every single visit I have taken to this place. I am so happy and always feel welcomed! Best Urgent care location in the valley!

On Nov 30th *** visited the facility on 19th Ave phoenix az. Needed and they understood what I needed a rapid test. I was told that the results should be ready the next morning. Stopped in next day no result. I never received any notification from those folks at the 19th Ave phoenix. I finally called what appeared to be the headquarters for the urgent care and these folks tracked down my results. It certainly was not a rapid test and I had to take 3 or more days to get help. I was told that I could pickup a copy of the results at the next are in my town of Casa Grande az. Those folks were excellent and the reviews I listed 5 stars was for the Casa Grande Az office.

On Nov 30th *** visited the facility on 19th Ave phoenix az. Needed and they understood what I needed a rapid test. I was told that the results should be ready the next morning. Stopped in next day no result. I never received any notification from those folks at the 19th Ave phoenix. I finally called what appeared to be the headquarters for the urgent care and these folks tracked down my results. It certainly was not a rapid test and I had to take 3 or more days to get help. I was told that I could pickup a copy of the results at the next are in my town of Casa Grande az. Those folks were excellent and the reviews I listed 5 stars was for the Casa Grande Az office.

They were absolutely incredible. The check in process online was great with no wait past my scheduled time, and the provider was so nice. They kept running tests until they were able to find out what was wrong, instead of just giving up like I’ve experienced at urgent cares in the past. I would definitely recommend.

This is my 2and time at this Urgent Care on Southern. I have been impressed both times with the admitting / I had to wait 2 hrs unable to get an appointment/ receptionist very pleasant/ informative. The Nurse Practioner was agood listener and asked good questions. Thank You

Very efficient check-in process, didn’t wait long in waiting room, and was seen immediately by nurse and doctor. Very pleasant experience for an Urgent Care visit