Urgent Team

4.82(402,899)

Urgent Team is one of the best urgent care providers in the United States. With 89 locations across 59 cities in 5 states, Urgent Team strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 89 across 59 cities in 5 states

Website: urgentteam.com

Urgent Team Reviews

Solv only accepts and publishes reviews by patients who have verifiably seen Urgent Team. Providers cannot add, change or remove reviews published on Solv
Jan 03, 2022 · Searcy, AR
I had to wait 3 hours to get an ear drop (I’m already on a steroid and antibiotic). It is understandable because of the sheer volume of patients. Nurse and Doctor were very approachable, fast and fantastic. My only complaint is that there were tons of patients coming in for covid tests, exposing everyone. After stepping in, they were instructed to go back to car and pull to the back of clinic to wait. I asked the receptionist if I could go to my car and be called when my turn came and she said if I wasn’t in the waiting room when my name was called, another name would be called (thus losing my spot). My suggestion is to 1) provide a phone number for covid check in to be done from vehicle and 2) allow other patients to wait in vehicle and be called when it is their turn to step into clinic.
Jan 02, 2022 · , TN
Since no urgent care centers had any appointments I decided to try telemedicine. Certainly glad I did. Easiest dr visit I have ever had from the comfort of my home. Very quick, professional, & knowledgeable. I will use them again.
Jan 02, 2022 · , AL
This by far is one of the best urgent care facilities in town. The staff was professional and kind. 5 star quality hands down
Jan 02, 2022 · , AR
Everyone was extremely friendly! The waiting room and exam room were very nice and clean. Wait time wasn’t bad at all. Most important the nurse and ARPN ( I think I have that title correct) we’re excellent! He listened to every word I was telling and made me feel like he was willing to do whatever to make me feel better. I was there not because I was so sick with cold symptoms but for COVID testing because I share a home with my pregnant daughter and her family and no one on my visit made me feel in anyway like me I was wasting their time and I appreciated that so much! Thank you!
Jan 02, 2022 · , AR
Everyone was extremely friendly! The waiting room and exam room were very nice and clean. Wait time wasn’t bad at all. Most important the nurse and ARPN ( I think I have that title correct) we’re excellent! He listened to every word I was telling and made me feel like he was willing to do whatever to make me feel better. I was there not because I was so sick with cold symptoms but for COVID testing because I share a home with my pregnant daughter and her family and no one on my visit made me feel in anyway like me I was wasting their time and I appreciated that so much! Thank you!
Jan 01, 2022 · Murfreesboro, TN
There was a 5 hour wait for a covid test today but once I was in things were wonderful. Great caring staff!!
Jan 01, 2022 · , TN
Ascension St Thomas Urgent Care is THE best place for quick care in Donelson. The appointment scheduling and check-in process are easy. Lindsey and the rest of the staff are top-notch. The quality of care is unmatched. It’s comforting to know the clinic is close by and has flexible hours.
Jan 01, 2022 · Chattanooga, TN
Wait time!!! I always use the Hold My Spot option for appointments however even though I had a 2:00 spot I waited until 3:48 to be called back. Everyone who was on the Walk-in list was seen before I was today. The reason for using Hold My Spot is so that I don’t have to wait almost 2 hours, with a clinic full of sick people, during a pandemic, while a friend graciously babysat my 3 kids…. I feel the quality of care I receive here is always great, which keeps me coming back to this location. Please just honor the “appointment” times better.
Jan 01, 2022 · Batesville, AR
Dr Eric is always the best! One of the reasons we use urgent care.
Jan 01, 2022 · , AL
Very friendly staff, didn’t wait terribly long either. It was a great visit and will be my new go to urgent care!
Jan 01, 2022 · , AR
My husband and I went there to be tested for COVID. The wait was long but was to be expected considering it was a Saturday and New Year's day. The staff were very pleasant!
Jan 01, 2022 · , AL
We were both sick on New Year’s Day. Lots of sick people, and no one wants to go to the ER. My sore throat was bad enough for me to worry about strep. Our regular urgent care facility was closed without any announcement. We stopped at two other facilities and saw long lines and hopeless faces. When I walked into your facility, it was crowded, as was the parking lot. Nevada, the receptionist, was friendly and unperturbed. She told us we could fill out papers in our car. When I asked about the wait, she said 3 hours, but somehow I believed your facility was worth the wait. We went home close by, checked in twice, and then Nevada told us to come in. We were in the lobby a short while, sat in the exam room a while, met a nice nurse, got tested for strep, met Cindy the Nurse Practitioner, got happy results, and went home. Keep up the good work. Do whatever you need to do to keep such cheerful staff on a holiday!
Dec 31, 2021 · , TN
As a walk in for a rapid Covid test they were able to get to me today with a 1 1-2 hours. All other places I tried was going to be 5-10 days.
Dec 31, 2021 · , TN
As a walk in for a rapid Covid test they were able to get to me today with a 1 1-2 hours. All other places I tried was going to be 5-10 days.
Dec 31, 2021 · , AR
This was the perfect place and people to get my testing done. Will tell all my friends
Dec 30, 2021 · , TN
This was my first visit to the Gallatin Urgent Care- no complaints at all - 5 STARS!!
Dec 30, 2021 · Springfield, TN
Thank you for testing my 21/2 year old son. No place had home test kits and no one else would see him. Thank you for getting us in a faster rate than expected and for your friendly service.
Dec 29, 2021 · , GA
Everything was close to perfect except for the 4 hour wait and then 2 more hours in an exam room. But - I do understand the staff is overwhelmed today with COVID testing etc. The “reserve your spot” is misleading. Clarification is needed - it is not an appointment. Thank you!
Dec 29, 2021 · , GA
Everything was close to perfect except for the 4 hour wait and then 2 more hours in an exam room. But - I do understand the staff is overwhelmed today with COVID testing etc. The “reserve your spot” is misleading. Clarification is needed - it is not an appointment. Thank you!
Dec 29, 2021 · , TN
Even though we are in ***, it's incredible that there are any facilities like this to rapidly test for COVID/variants. Not to mention everyone was very friendly and quick.

Find a Urgent Team Location

4.78(8.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I just went online to schedule my appointment and the time I want .I was out in 15 minutes.Thank you.
4.78(5.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Was seen for for something simple and was hoping to have labs done since my PCM is over 1.5hrs away.  Not Rae explained that they most likely wouldn’t be paid for so she didn’t do them.  Given the way everything was explained, it made me feel like she truly cared for me.
4.77(4.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I had a serious problem with my back..My Doctor Carolyn Meyer saw the pain I was in and showed real concern for the problem with her skills and provided me with medication that helped. From there she had made sure that I was taken care of thru outside help that was not in her  specialty.. that meant a lot. Special thanks to her.
4.77(3.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I was so pleased with my visit!   I felt so heard and cared for!
4.76(5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Booked ahead of time and pretty much went back at my scheduled appointment time I always have a great experience here nurse Jennifer and the PA Alex were amazing!! Great bedside manner!!  Would definitely recommend both of them!!
4.73(3.8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Very caring and attentive staff and service, from the front desk to the NP on duty. Highly impressed! ❤️
4.7(5.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Woke up the morning of my visit in pretty bad shape. Was taken care of quickly and with kindness.
4.71(5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Has an ear ache. Appointment was easy to make. Was in and out in about 15 mins.
4.7(8.7k reviews)
Everything about the experience was wonderful. We feel very confident that if we have the need we have the place to solve our medical needs.
4.89(506 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Love the APN! Great office staff & Dr’s, they were busy but was out within 1hr.
4.88(1.6k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Fast, easy, Clean, professional and attentive!! This is the place to be for urgent needs. I am from out of town visiting and had to get an immediate appointment and lab test. From the moment I walked into this beautiful clean office, I was greeted with a smile, with a thank you,  with a “we got you” . I was in the examining room maybe five minutes. The nurse triaged and talked to me with understanding and concern. She was easy to get talk to, knowledgeable and concerned. The nurse practitioner/ doctor that I saw afterwards was just as pleasant and attentive. they listened to me and went over every detail. I was out the door in probably 30 minutes. I’m most grateful. I would recommend this office 10 times over.  The staff was phenomenal.
4.72(5.8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I love this place because the level of care is EXCELLENT! The staff is friendly and the doctors really seem to care.
4.82(5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Made an appointment after not feeling well for a couple days. The tested me for all the things and everything came back negative but chopped it up to a viral infection. I feel as if it were wrong due to having chronic allergies and didn’t even ask.
4.78(7.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

This place has the best team…everyone there is kind and compassionate and listens to what your saying!!!
4.67(7.3k reviews)
Huntsville urgent care was exactly what I needed. I was having an issue with my foot and leg. Upon arrival was checked in immediately. The wait time to see a Doctor was minimum. Everyone was friendly and professional. Thanks Huntsville Urgent care. I will definitely recommend.
4.81(7.8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Within an hour on Saturday night, I developed a sinus infection complete with both ears full pressure throat raw, congestion & tight chest. I would normally have waited until Monday but was leaving for a family vacation on Sunday afternoon. So I found this facility online and was PLEASANTLY surprised. Following a negative COVID test I was prescribed antibiotics, steroids & inhaler which allowed me to go ahead with my plans & not ruin a vacation months in the making!  I would highly recommend them!
4.81(7.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

All was well we have no complaints we will back again when we need
4.84(5.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The health care staff was exceptionally condsiderate and thorough. I felt pretty rough but I felt I was in good hands. I recommend this facility often. I believe that the diagnosis and prescribed treatment was accurate and appropriate. I am on the way to recovery.
4.77(5.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The check-in was easy  The staff was polite  The Dr. was excellent and very informative, he put me at ease about my situation. I would definitely recommend this provider.
4.83(4.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Have had healing problems with finger injury first seen at the office several weeks ago. Saw a doctor at my local clinic bit still had problems after 3 weeks of medications. My doctor couldn't see me in a timely manner and recommended I see the same doctor who originally saw me at Urgent care. I went in to the Urgent Care office and they immediately recognized me and got me in right away. The doctor changed the medication since it wasn't working and referred me to wound care at Washington Regional with a notice of critical care for quicker service. The care was efficient, friendly and very knowledgable. I would recommend anyone in need of urgent medical service to go to this location.
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Services

A list of common services offered at Urgent Team locations. For a complete list of available services and more details, visit a Clinic’s individual page.

Labs and Tests

Primary Care

  • Eye Exam
  • Weight Management
  • Eating Disorders
  • Smoking Cessation
  • Gi Disorders
  • Cancer Screening
  • Nutrition Counseling
  • Chronic Disease Management
  • Diabetes
  • Irritable Bowel Syndrome (Ibs)
  • High Cholesterol
  • Birth Control
  • Sleep Disorders
  • Chronic Obstructive Pulmonary Disease (Copd)
  • Thyroid Conditions

General Urgent Care

  • Wound Care
  • Base Office Visit
  • Foreign Body Removal
  • Ear Wax Removal
  • Cyst Treatment
  • Breathing Treatments
  • Foreign Body Removal
  • Iv Hydration
  • Splinting And Casting
  • Well Baby Checks
  • Abscess Treatment
  • Burn Treatment
  • Asthma Treatment
  • Sinus Infection Treatment
  • Laceration Repair (Stitches)

Dermatology

  • Skin Screening
  • Eczema Treatment
  • Skin Infections
  • Nail Problems
  • Hair Loss Treatment
  • Skin Tags
  • Ingrown Hair
  • Acne Treatment
  • Psoriasis Treatment
  • Rash Consultation
  • Rosacea Treatment
  • Corns And Callus
  • Skin Growths
  • Wart Removal
  • Mole Removal

Imaging

  • X-Ray (Chest)
  • X-Ray (Arms, Hands, Legs, Or Feet)

Physical Exams

Optometry

  • Vision Test

EKG

  • Ekg

Insurance & pricing

Self-pay pricing

We're gathering self-pay prices for common services through Solv's ClearPrice initiative. Learn more

Some locations accept payment without insurance (self-pay). Here's a look at what some common services cost at Urgent Team. For more details, visit a clinic's individual page

Base office visit

Self-pay: $70-$120

Rapid COVID-19 antigen test

Self-pay: $170

Camp physical

Self-pay: $20

COVID-19 PCR test

Self-pay: $120

Flu shot

Self-pay: $20-$30

Paxlovid

Self-pay: $120

School physicals

Self-pay: $20

Sports physicals

Self-pay: $20

COVID-19 antibody test

Self-pay: $120

Accepted insurance

Contact your insurance company before your visit to ensure the clinic is in-network for the service(s) you're seeking.

  • Aetna

  • BlueCross BlueShield

  • Cigna

  • Medicare

  • TRICARE

  • United Healthcare

  • Workers' Compensation

About

About Urgent Team

Urgent Team, founded in 2011, is part of the Urgent Team Family of Urgent Care & Walk-in Centers, one of the largest independent operators of urgent care centers in the Southeast, headquartered in Nashville, Tennessee. Each walk-in clinic is open Monday through Friday, from 8 a.m. to 8 p.m., with some locations opened on Saturday and Sunday, offering convenient care and healthcare services including treatments for injuries and illnesses, occupational health, and wellness care. If patients cannot make it to a walk-in clinic, Telemedicine visits are available seven days a week, Monday – Friday 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 5:00 p.m., and Sunday 1:00 p.m. to 5:00 p.m. Urgent Team accepts most major insurance plans, TRICARE and VA, Medicare, and Medicaid, as well as cash and credit cards for payment. Urgent Team facilities are located throughout Arkansas, Mississippi, Central, and West Tennessee to provide quality and affordable family healthcare. Urgent Team’s Specialties Include: Urgent Care Walk-In Care Women's Health Various blood tests and healthcare screening Physicals Vaccines and immunizations Flu shots Drug screening for pre-employment Treatment of common ailments X-rays and suturing capabilities DOT exams Referrals Occupational health

Headquarters

Nashville, TN

Total locations

89(See all locations)

Accreditations

Participation may differ depending on location.

Overall rating

Highest rated for

Timeliness

4.5

Bedside manner

4.0

Recent Patient Review

"I had to wait 3 hours to get an ear drop (I’m already on a steroid and antibiotic). It is understandable because of the sheer volume of patients. Nurse and Doctor were very approachable, fast and fantastic. My only complaint is that there were tons of patients coming in for covid tests, exposing everyone. After stepping in, they were instructed to go back to car and pull to the back of clinic to wait. I asked the receptionist if I could go to my car and be called when my turn came and she said if I wasn’t in the waiting room when my name was called, another name would be called (thus losing my spot). My suggestion is to 1) provide a phone number for covid check in to be done from vehicle and 2) allow other patients to wait in vehicle and be called when it is their turn to step into clinic."
See all ratings and reviews

Frequently asked questions

  • When are Urgent Team locations open?

    The hours of operation at each Urgent Team location may vary. It’s best to find a specific location using the list above to confirm the hours of operation for the you are planning your visit.

  • How much does a typical Urgent Team visit cost?

    The cost of your Urgent Team visit will vary based on the actual services you receive, as well as the specific details of your insurance plan, if applicable. Self-pay rates may also be available for patients without health insurance.

  • What insurance does Urgent Team accept?

    Urgent Team accepts most major health insurance plans in order to minimize out-of-network costs. Specific insurance carries are outlined above. If you have questions about your specific health insurance plan, it is best to contact the Urgent Team location you are looking to visit directly. Self-pay rates may also be available for patients without health insurance.

  • Can I visit Urgent Team locations if I don’t have insurance?

    Yes. Self-pay rates may be available for patients without health insurance. The self-pay cost of your Urgent Team visit will vary based on the actual services you receive

  • Does Urgent Team treat patients of all ages?

    Healthcare providers at Urgent Team locations are able to provide a medical evaluation and treatment for patients regardless of age. However, based on a patients specific symptoms, diagnosis, or treatment requirements, a patient may be referred to another provider where they can receive the best possible care.

  • What type of services and treatment options does Urgent Team offer?

    Urgent Team locations treat a wide variety of minor injuries and illnesses, including common infections and viruses, cold and flu symptoms, and stomach pains. Additionally, they treat muscle and body aches, breaks and sprains, and skin ailments. Preventative care options including routine physicals and immunizations are available, as well.

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