Urgent Team

4.82(402,899)

Urgent Team is one of the best urgent care providers in the United States. With 89 locations across 59 cities in 5 states, Urgent Team strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 89 across 59 cities in 5 states

Website: urgentteam.com

Urgent Team Reviews

Solv only accepts and publishes reviews by patients who have verifiably seen Urgent Team. Providers cannot add, change or remove reviews published on Solv
Jan 03, 2022 · Searcy, AR
I had to wait 3 hours to get an ear drop (I’m already on a steroid and antibiotic). It is understandable because of the sheer volume of patients. Nurse and Doctor were very approachable, fast and fantastic. My only complaint is that there were tons of patients coming in for covid tests, exposing everyone. After stepping in, they were instructed to go back to car and pull to the back of clinic to wait. I asked the receptionist if I could go to my car and be called when my turn came and she said if I wasn’t in the waiting room when my name was called, another name would be called (thus losing my spot). My suggestion is to 1) provide a phone number for covid check in to be done from vehicle and 2) allow other patients to wait in vehicle and be called when it is their turn to step into clinic.
Jan 02, 2022 · , TN
Since no urgent care centers had any appointments I decided to try telemedicine. Certainly glad I did. Easiest dr visit I have ever had from the comfort of my home. Very quick, professional, & knowledgeable. I will use them again.
Jan 02, 2022 · , AL
This by far is one of the best urgent care facilities in town. The staff was professional and kind. 5 star quality hands down
Jan 02, 2022 · , AR
Everyone was extremely friendly! The waiting room and exam room were very nice and clean. Wait time wasn’t bad at all. Most important the nurse and ARPN ( I think I have that title correct) we’re excellent! He listened to every word I was telling and made me feel like he was willing to do whatever to make me feel better. I was there not because I was so sick with cold symptoms but for COVID testing because I share a home with my pregnant daughter and her family and no one on my visit made me feel in anyway like me I was wasting their time and I appreciated that so much! Thank you!
Jan 02, 2022 · , AR
Everyone was extremely friendly! The waiting room and exam room were very nice and clean. Wait time wasn’t bad at all. Most important the nurse and ARPN ( I think I have that title correct) we’re excellent! He listened to every word I was telling and made me feel like he was willing to do whatever to make me feel better. I was there not because I was so sick with cold symptoms but for COVID testing because I share a home with my pregnant daughter and her family and no one on my visit made me feel in anyway like me I was wasting their time and I appreciated that so much! Thank you!
Jan 01, 2022 · Murfreesboro, TN
There was a 5 hour wait for a covid test today but once I was in things were wonderful. Great caring staff!!
Jan 01, 2022 · , TN
Ascension St Thomas Urgent Care is THE best place for quick care in Donelson. The appointment scheduling and check-in process are easy. Lindsey and the rest of the staff are top-notch. The quality of care is unmatched. It’s comforting to know the clinic is close by and has flexible hours.
Jan 01, 2022 · Chattanooga, TN
Wait time!!! I always use the Hold My Spot option for appointments however even though I had a 2:00 spot I waited until 3:48 to be called back. Everyone who was on the Walk-in list was seen before I was today. The reason for using Hold My Spot is so that I don’t have to wait almost 2 hours, with a clinic full of sick people, during a pandemic, while a friend graciously babysat my 3 kids…. I feel the quality of care I receive here is always great, which keeps me coming back to this location. Please just honor the “appointment” times better.
Jan 01, 2022 · Batesville, AR
Dr Eric is always the best! One of the reasons we use urgent care.
Jan 01, 2022 · , AL
Very friendly staff, didn’t wait terribly long either. It was a great visit and will be my new go to urgent care!
Jan 01, 2022 · , AR
My husband and I went there to be tested for COVID. The wait was long but was to be expected considering it was a Saturday and New Year's day. The staff were very pleasant!
Jan 01, 2022 · , AL
We were both sick on New Year’s Day. Lots of sick people, and no one wants to go to the ER. My sore throat was bad enough for me to worry about strep. Our regular urgent care facility was closed without any announcement. We stopped at two other facilities and saw long lines and hopeless faces. When I walked into your facility, it was crowded, as was the parking lot. Nevada, the receptionist, was friendly and unperturbed. She told us we could fill out papers in our car. When I asked about the wait, she said 3 hours, but somehow I believed your facility was worth the wait. We went home close by, checked in twice, and then Nevada told us to come in. We were in the lobby a short while, sat in the exam room a while, met a nice nurse, got tested for strep, met Cindy the Nurse Practitioner, got happy results, and went home. Keep up the good work. Do whatever you need to do to keep such cheerful staff on a holiday!
Dec 31, 2021 · , TN
As a walk in for a rapid Covid test they were able to get to me today with a 1 1-2 hours. All other places I tried was going to be 5-10 days.
Dec 31, 2021 · , TN
As a walk in for a rapid Covid test they were able to get to me today with a 1 1-2 hours. All other places I tried was going to be 5-10 days.
Dec 31, 2021 · , AR
This was the perfect place and people to get my testing done. Will tell all my friends
Dec 30, 2021 · , TN
This was my first visit to the Gallatin Urgent Care- no complaints at all - 5 STARS!!
Dec 30, 2021 · Springfield, TN
Thank you for testing my 21/2 year old son. No place had home test kits and no one else would see him. Thank you for getting us in a faster rate than expected and for your friendly service.
Dec 29, 2021 · , GA
Everything was close to perfect except for the 4 hour wait and then 2 more hours in an exam room. But - I do understand the staff is overwhelmed today with COVID testing etc. The “reserve your spot” is misleading. Clarification is needed - it is not an appointment. Thank you!
Dec 29, 2021 · , GA
Everything was close to perfect except for the 4 hour wait and then 2 more hours in an exam room. But - I do understand the staff is overwhelmed today with COVID testing etc. The “reserve your spot” is misleading. Clarification is needed - it is not an appointment. Thank you!
Dec 29, 2021 · , TN
Even though we are in ***, it's incredible that there are any facilities like this to rapidly test for COVID/variants. Not to mention everyone was very friendly and quick.

Find a Urgent Team Location

4.83(7.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Went in for a test and got in and out in no time. Staff was friendly and attentive to my issue.
4.83(6.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

These folks handle their business very professionally. If you have a medical need, these medical professionals will take care of you.
4.83(4.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Was able to get a fast appointment got in got X-ray now out going home everyone was friendly and very helpful
4.85(1.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I had wonderful care and everyone was so caring and kind.
4.84(6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

So happy I ended up at this clinic!!!!  The staff were outstanding!! Very professional yet friendly and compassionate.   I would highly recommend  this clinic and plan on  returning myself when needed.
4.82(6.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Everything was A plus. we could not ask for better.  wait time was very short. staff was very caring and helping. yes. I always recommend them to my family and friends.
4.81(5.8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I walked in pain and feeling like I was going to vomit with no appt. After the little paperwork they offered me a barf bag. After only a short wait I was put into a room. I felt like I had an UTI so I had to give a sample. After 3 bottles of water & much time I couldn’t. I was vomiting. My nurse kept checking on me. The doctor gave me a shot to stop all my pain & vomiting as soon as I got into the room again. Great service by everyone.
4.82(4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Needed a blood test & got it. In less than an hour after I found the website. Nothing to criticize.
4.82(6.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Everything was great. Staff doesn't know what is wrong. Trying to start ruling out items. Update. Found out Tuesday the prescription was sent to a different pharmacy. Could have had it 2 days ago.....
4.79(5.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I made my appointment online. My appointment was at 11:30 I was called right back I didn’t even have a two minute wait time after the nurse did her procedure. Then the doctor came in right away she was someone I’ve never seen before but she was very polite. She took her time Listening to me And she did her wellness check on me. She had very good bedside manners. That’s why I like Urgent Team.
4.81(8.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I was traveling from  NC to Arkansas I picked up a virus. Came  urgent care and received by loving , people'. I am feeling much  better now.
4.8(6.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Appreciate the care I received for allergy issues.
4.81(5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Booking and checking was a breeze.  Staffs were excellent.  Treated very respectful And was out in less than an hour.  I highly recommend this provider!
4.81(8.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Bite by fire ants yesterday. I received excellent care.
4.78(8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I was pretty sure I had a reoccurring bladder infection.  It was confirmed.  Everyone was very nice to me. Tim was awesome. So very helpful.
4.83(601 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Son woke up with an ear infection and was in pain...Courtney was very helpful
4.8(7.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The staff was exceptional! They were considerate and understanding. I did have a long wait time (2hrs) but the place was busy. A lot of sick patients. The staff earned their paycheck today. Other than that it was a very good visit and I feel confident the staff acted in my best interest. Hopefully soon this flu will pass.
4.78(4.4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Scheduling was very easy check in easy as well staff friendly courteous and helpful care was on point.
4.8(7.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I was pleasantly surprised. The process went smoothly. The provider was knowledgeable and talked me through every step. Lab tests came back same day. I would recommend being seen here.
4.78(6.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Went to work feeling bad with a sore throat fever and chest congestion. But i went on a head and finished my short shift. After work I went on a head did a walk-in visit at Baptist urgent Care the waiting was amazing soon as I checked in not even 5 minutes I was called to see the doctor's nurse went over everything with me and check my temperature, cotton swab my nose and mouth for covid and the flu. The nurse told me to be about no more than 25 minutes or less for the results and the doctor sure enough arrives and was very pleasant and nice talk to me explain to me my results and it wasn't covid it was the flu then the doctor recommended I I take a few days off from work and take my medicine that she prescribed to me along with rest and drinking plenty of water. Happy patient 😀👍👌
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Services

A list of common services offered at Urgent Team locations. For a complete list of available services and more details, visit a Clinic’s individual page.

Labs and Tests

Primary Care

  • Eye Exam
  • Weight Management
  • Eating Disorders
  • Smoking Cessation
  • Gi Disorders
  • Cancer Screening
  • Nutrition Counseling
  • Chronic Disease Management
  • Diabetes
  • Irritable Bowel Syndrome (Ibs)
  • High Cholesterol
  • Birth Control
  • Sleep Disorders
  • Chronic Obstructive Pulmonary Disease (Copd)
  • Thyroid Conditions

General Urgent Care

  • Wound Care
  • Base Office Visit
  • Foreign Body Removal
  • Ear Wax Removal
  • Cyst Treatment
  • Breathing Treatments
  • Foreign Body Removal
  • Iv Hydration
  • Splinting And Casting
  • Well Baby Checks
  • Abscess Treatment
  • Burn Treatment
  • Asthma Treatment
  • Sinus Infection Treatment
  • Laceration Repair (Stitches)

Dermatology

  • Skin Screening
  • Eczema Treatment
  • Skin Infections
  • Nail Problems
  • Hair Loss Treatment
  • Skin Tags
  • Ingrown Hair
  • Acne Treatment
  • Psoriasis Treatment
  • Rash Consultation
  • Rosacea Treatment
  • Corns And Callus
  • Skin Growths
  • Wart Removal
  • Mole Removal

Imaging

  • X-Ray (Chest)
  • X-Ray (Arms, Hands, Legs, Or Feet)

Physical Exams

Optometry

  • Vision Test

EKG

  • Ekg

Insurance & pricing

Self-pay pricing

We're gathering self-pay prices for common services through Solv's ClearPrice initiative. Learn more

Some locations accept payment without insurance (self-pay). Here's a look at what some common services cost at Urgent Team. For more details, visit a clinic's individual page

Base office visit

Self-pay: $70-$120

Rapid COVID-19 antigen test

Self-pay: $170

Camp physical

Self-pay: $20

COVID-19 PCR test

Self-pay: $120

Flu shot

Self-pay: $20-$30

Paxlovid

Self-pay: $120

School physicals

Self-pay: $20

Sports physicals

Self-pay: $20

COVID-19 antibody test

Self-pay: $120

Accepted insurance

Contact your insurance company before your visit to ensure the clinic is in-network for the service(s) you're seeking.

  • Aetna

  • BlueCross BlueShield

  • Cigna

  • Medicare

  • TRICARE

  • United Healthcare

  • Workers' Compensation

About

About Urgent Team

Urgent Team, founded in 2011, is part of the Urgent Team Family of Urgent Care & Walk-in Centers, one of the largest independent operators of urgent care centers in the Southeast, headquartered in Nashville, Tennessee. Each walk-in clinic is open Monday through Friday, from 8 a.m. to 8 p.m., with some locations opened on Saturday and Sunday, offering convenient care and healthcare services including treatments for injuries and illnesses, occupational health, and wellness care. If patients cannot make it to a walk-in clinic, Telemedicine visits are available seven days a week, Monday – Friday 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 5:00 p.m., and Sunday 1:00 p.m. to 5:00 p.m. Urgent Team accepts most major insurance plans, TRICARE and VA, Medicare, and Medicaid, as well as cash and credit cards for payment. Urgent Team facilities are located throughout Arkansas, Mississippi, Central, and West Tennessee to provide quality and affordable family healthcare. Urgent Team’s Specialties Include: Urgent Care Walk-In Care Women's Health Various blood tests and healthcare screening Physicals Vaccines and immunizations Flu shots Drug screening for pre-employment Treatment of common ailments X-rays and suturing capabilities DOT exams Referrals Occupational health

Headquarters

Nashville, TN

Total locations

89(See all locations)

Accreditations

Participation may differ depending on location.

Frequently asked questions

  • When are Urgent Team locations open?

    The hours of operation at each Urgent Team location may vary. It’s best to find a specific location using the list above to confirm the hours of operation for the you are planning your visit.

  • How much does a typical Urgent Team visit cost?

    The cost of your Urgent Team visit will vary based on the actual services you receive, as well as the specific details of your insurance plan, if applicable. Self-pay rates may also be available for patients without health insurance.

  • What insurance does Urgent Team accept?

    Urgent Team accepts most major health insurance plans in order to minimize out-of-network costs. Specific insurance carries are outlined above. If you have questions about your specific health insurance plan, it is best to contact the Urgent Team location you are looking to visit directly. Self-pay rates may also be available for patients without health insurance.

  • Can I visit Urgent Team locations if I don’t have insurance?

    Yes. Self-pay rates may be available for patients without health insurance. The self-pay cost of your Urgent Team visit will vary based on the actual services you receive

  • Does Urgent Team treat patients of all ages?

    Healthcare providers at Urgent Team locations are able to provide a medical evaluation and treatment for patients regardless of age. However, based on a patients specific symptoms, diagnosis, or treatment requirements, a patient may be referred to another provider where they can receive the best possible care.

  • What type of services and treatment options does Urgent Team offer?

    Urgent Team locations treat a wide variety of minor injuries and illnesses, including common infections and viruses, cold and flu symptoms, and stomach pains. Additionally, they treat muscle and body aches, breaks and sprains, and skin ailments. Preventative care options including routine physicals and immunizations are available, as well.

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