Urgent Team

4.82(402,899)

Urgent Team is one of the best urgent care providers in the United States. With 89 locations across 59 cities in 5 states, Urgent Team strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 89 across 59 cities in 5 states

Website: urgentteam.com

Urgent Team Reviews

Solv only accepts and publishes reviews by patients who have verifiably seen Urgent Team. Providers cannot add, change or remove reviews published on Solv
Jan 03, 2022 · Searcy, AR
I had to wait 3 hours to get an ear drop (I’m already on a steroid and antibiotic). It is understandable because of the sheer volume of patients. Nurse and Doctor were very approachable, fast and fantastic. My only complaint is that there were tons of patients coming in for covid tests, exposing everyone. After stepping in, they were instructed to go back to car and pull to the back of clinic to wait. I asked the receptionist if I could go to my car and be called when my turn came and she said if I wasn’t in the waiting room when my name was called, another name would be called (thus losing my spot). My suggestion is to 1) provide a phone number for covid check in to be done from vehicle and 2) allow other patients to wait in vehicle and be called when it is their turn to step into clinic.
Jan 02, 2022 · , TN
Since no urgent care centers had any appointments I decided to try telemedicine. Certainly glad I did. Easiest dr visit I have ever had from the comfort of my home. Very quick, professional, & knowledgeable. I will use them again.
Jan 02, 2022 · , AL
This by far is one of the best urgent care facilities in town. The staff was professional and kind. 5 star quality hands down
Jan 02, 2022 · , AR
Everyone was extremely friendly! The waiting room and exam room were very nice and clean. Wait time wasn’t bad at all. Most important the nurse and ARPN ( I think I have that title correct) we’re excellent! He listened to every word I was telling and made me feel like he was willing to do whatever to make me feel better. I was there not because I was so sick with cold symptoms but for COVID testing because I share a home with my pregnant daughter and her family and no one on my visit made me feel in anyway like me I was wasting their time and I appreciated that so much! Thank you!
Jan 02, 2022 · , AR
Everyone was extremely friendly! The waiting room and exam room were very nice and clean. Wait time wasn’t bad at all. Most important the nurse and ARPN ( I think I have that title correct) we’re excellent! He listened to every word I was telling and made me feel like he was willing to do whatever to make me feel better. I was there not because I was so sick with cold symptoms but for COVID testing because I share a home with my pregnant daughter and her family and no one on my visit made me feel in anyway like me I was wasting their time and I appreciated that so much! Thank you!
Jan 01, 2022 · Murfreesboro, TN
There was a 5 hour wait for a covid test today but once I was in things were wonderful. Great caring staff!!
Jan 01, 2022 · , TN
Ascension St Thomas Urgent Care is THE best place for quick care in Donelson. The appointment scheduling and check-in process are easy. Lindsey and the rest of the staff are top-notch. The quality of care is unmatched. It’s comforting to know the clinic is close by and has flexible hours.
Jan 01, 2022 · Chattanooga, TN
Wait time!!! I always use the Hold My Spot option for appointments however even though I had a 2:00 spot I waited until 3:48 to be called back. Everyone who was on the Walk-in list was seen before I was today. The reason for using Hold My Spot is so that I don’t have to wait almost 2 hours, with a clinic full of sick people, during a pandemic, while a friend graciously babysat my 3 kids…. I feel the quality of care I receive here is always great, which keeps me coming back to this location. Please just honor the “appointment” times better.
Jan 01, 2022 · Batesville, AR
Dr Eric is always the best! One of the reasons we use urgent care.
Jan 01, 2022 · , AL
Very friendly staff, didn’t wait terribly long either. It was a great visit and will be my new go to urgent care!
Jan 01, 2022 · , AR
My husband and I went there to be tested for COVID. The wait was long but was to be expected considering it was a Saturday and New Year's day. The staff were very pleasant!
Jan 01, 2022 · , AL
We were both sick on New Year’s Day. Lots of sick people, and no one wants to go to the ER. My sore throat was bad enough for me to worry about strep. Our regular urgent care facility was closed without any announcement. We stopped at two other facilities and saw long lines and hopeless faces. When I walked into your facility, it was crowded, as was the parking lot. Nevada, the receptionist, was friendly and unperturbed. She told us we could fill out papers in our car. When I asked about the wait, she said 3 hours, but somehow I believed your facility was worth the wait. We went home close by, checked in twice, and then Nevada told us to come in. We were in the lobby a short while, sat in the exam room a while, met a nice nurse, got tested for strep, met Cindy the Nurse Practitioner, got happy results, and went home. Keep up the good work. Do whatever you need to do to keep such cheerful staff on a holiday!
Dec 31, 2021 · , TN
As a walk in for a rapid Covid test they were able to get to me today with a 1 1-2 hours. All other places I tried was going to be 5-10 days.
Dec 31, 2021 · , TN
As a walk in for a rapid Covid test they were able to get to me today with a 1 1-2 hours. All other places I tried was going to be 5-10 days.
Dec 31, 2021 · , AR
This was the perfect place and people to get my testing done. Will tell all my friends
Dec 30, 2021 · , TN
This was my first visit to the Gallatin Urgent Care- no complaints at all - 5 STARS!!
Dec 30, 2021 · Springfield, TN
Thank you for testing my 21/2 year old son. No place had home test kits and no one else would see him. Thank you for getting us in a faster rate than expected and for your friendly service.
Dec 29, 2021 · , GA
Everything was close to perfect except for the 4 hour wait and then 2 more hours in an exam room. But - I do understand the staff is overwhelmed today with COVID testing etc. The “reserve your spot” is misleading. Clarification is needed - it is not an appointment. Thank you!
Dec 29, 2021 · , GA
Everything was close to perfect except for the 4 hour wait and then 2 more hours in an exam room. But - I do understand the staff is overwhelmed today with COVID testing etc. The “reserve your spot” is misleading. Clarification is needed - it is not an appointment. Thank you!
Dec 29, 2021 · , TN
Even though we are in ***, it's incredible that there are any facilities like this to rapidly test for COVID/variants. Not to mention everyone was very friendly and quick.

Find a Urgent Team Location

4.9(622 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I felt bad all day and thought I would be able to shrug it off but decided to go in right after dinner. The receptionist was very kind and welcoming and got me checked in quickly, the triage nurse was very attentive and listened to my symptoms, and the NP, Justin, spent a good amount of time following my symptoms and listening to heart and lungs and ears.  They treated me with great care. I highly recommend.
4.87(2.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Check in fast an easy.Staff was nice an polite.Wonderful care you get.
This clinic has shorter than average waiting periods

Short Wait Time

The APN I saw was amazing. Her bedside manner impeccable. She listened attentively and went the extra mile to schedule a speciality appt for my condition. I can’t thank her enough. This has been the best experience with a provider that I have had. She deserves all the praise. Office staff were polite as well I felt welcome and heard.
4.9(1.2k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

One of the better experiences I have had at urgent care. My wait was about an hour to get into triage. I was swabbed for three tests that I was told would take 10 minutes. Although it did take another 45-60 minutes for the doctor to deliver the results, I overheard that the staff was overworked, overbooked, and exhausted. They apparently had a very large influx of patients, and as a commercial service worker I understand. Everyone was friendly and thorough, and I believe they did the best they could. They are only human, and they are very nice humans indeed. I had Dr. Bradley Collins. I didn’t catch the receptionist’s name, but she was straightforward and helpful.
4.72(1.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Every think was very professional and very good . No wait time. Great staff
4.89(595 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

When I arrived, check-in was quick. The nurse on duty was the sweetest nurse I think I’ve ever dealt with in my 45 years of life! The NP on duty is the same I saw on my last visit and she’s VERY thorough. I wish I could use this office for my PCP, they are fantastic! I 100% would recommend!
4.79(1.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

This was our first visit there. My husband was the patient with a bad Sinus Infection. We are so glad to know about your office. So easy to get to from our home. They were so thorough and we loved Shareasha, spelled wrong I am sure, The nurse practitioner. Will be back when needed. Thanks Shareasa was wonderful and so nice, caring and so personable.
4.74(733 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

When you aren’t feeling your best it’s always nice to receive quick, professional, courteous care. Thank you for your professionalism and quality care.
4.97(976 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I recommend  this office all the time. Staff and Dr Matt Browning are wonderful.
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Services

A list of common services offered at Urgent Team locations. For a complete list of available services and more details, visit a Clinic’s individual page.

Labs and Tests

Primary Care

  • Eye Exam
  • Weight Management
  • Eating Disorders
  • Smoking Cessation
  • Gi Disorders
  • Cancer Screening
  • Nutrition Counseling
  • Chronic Disease Management
  • Diabetes
  • Irritable Bowel Syndrome (Ibs)
  • High Cholesterol
  • Birth Control
  • Sleep Disorders
  • Chronic Obstructive Pulmonary Disease (Copd)
  • Thyroid Conditions

General Urgent Care

  • Wound Care
  • Base Office Visit
  • Foreign Body Removal
  • Ear Wax Removal
  • Cyst Treatment
  • Breathing Treatments
  • Foreign Body Removal
  • Iv Hydration
  • Splinting And Casting
  • Well Baby Checks
  • Abscess Treatment
  • Burn Treatment
  • Asthma Treatment
  • Sinus Infection Treatment
  • Laceration Repair (Stitches)

Dermatology

  • Skin Screening
  • Eczema Treatment
  • Skin Infections
  • Nail Problems
  • Hair Loss Treatment
  • Skin Tags
  • Ingrown Hair
  • Acne Treatment
  • Psoriasis Treatment
  • Rash Consultation
  • Rosacea Treatment
  • Corns And Callus
  • Skin Growths
  • Wart Removal
  • Mole Removal

Imaging

  • X-Ray (Chest)
  • X-Ray (Arms, Hands, Legs, Or Feet)

Physical Exams

Optometry

  • Vision Test

EKG

  • Ekg

Insurance & pricing

Self-pay pricing

We're gathering self-pay prices for common services through Solv's ClearPrice initiative. Learn more

Some locations accept payment without insurance (self-pay). Here's a look at what some common services cost at Urgent Team. For more details, visit a clinic's individual page

Base office visit

Self-pay: $70-$120

Rapid COVID-19 antigen test

Self-pay: $170

Camp physical

Self-pay: $20

COVID-19 PCR test

Self-pay: $120

Flu shot

Self-pay: $20-$30

Paxlovid

Self-pay: $120

School physicals

Self-pay: $20

Sports physicals

Self-pay: $20

COVID-19 antibody test

Self-pay: $120

Accepted insurance

Contact your insurance company before your visit to ensure the clinic is in-network for the service(s) you're seeking.

  • Aetna

  • BlueCross BlueShield

  • Cigna

  • Medicare

  • TRICARE

  • United Healthcare

  • Workers' Compensation

About

About Urgent Team

Urgent Team, founded in 2011, is part of the Urgent Team Family of Urgent Care & Walk-in Centers, one of the largest independent operators of urgent care centers in the Southeast, headquartered in Nashville, Tennessee. Each walk-in clinic is open Monday through Friday, from 8 a.m. to 8 p.m., with some locations opened on Saturday and Sunday, offering convenient care and healthcare services including treatments for injuries and illnesses, occupational health, and wellness care. If patients cannot make it to a walk-in clinic, Telemedicine visits are available seven days a week, Monday – Friday 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 5:00 p.m., and Sunday 1:00 p.m. to 5:00 p.m. Urgent Team accepts most major insurance plans, TRICARE and VA, Medicare, and Medicaid, as well as cash and credit cards for payment. Urgent Team facilities are located throughout Arkansas, Mississippi, Central, and West Tennessee to provide quality and affordable family healthcare. Urgent Team’s Specialties Include: Urgent Care Walk-In Care Women's Health Various blood tests and healthcare screening Physicals Vaccines and immunizations Flu shots Drug screening for pre-employment Treatment of common ailments X-rays and suturing capabilities DOT exams Referrals Occupational health

Headquarters

Nashville, TN

Total locations

89(See all locations)

Accreditations

Participation may differ depending on location.

Frequently asked questions

  • When are Urgent Team locations open?

    The hours of operation at each Urgent Team location may vary. It’s best to find a specific location using the list above to confirm the hours of operation for the you are planning your visit.

  • How much does a typical Urgent Team visit cost?

    The cost of your Urgent Team visit will vary based on the actual services you receive, as well as the specific details of your insurance plan, if applicable. Self-pay rates may also be available for patients without health insurance.

  • What insurance does Urgent Team accept?

    Urgent Team accepts most major health insurance plans in order to minimize out-of-network costs. Specific insurance carries are outlined above. If you have questions about your specific health insurance plan, it is best to contact the Urgent Team location you are looking to visit directly. Self-pay rates may also be available for patients without health insurance.

  • Can I visit Urgent Team locations if I don’t have insurance?

    Yes. Self-pay rates may be available for patients without health insurance. The self-pay cost of your Urgent Team visit will vary based on the actual services you receive

  • Does Urgent Team treat patients of all ages?

    Healthcare providers at Urgent Team locations are able to provide a medical evaluation and treatment for patients regardless of age. However, based on a patients specific symptoms, diagnosis, or treatment requirements, a patient may be referred to another provider where they can receive the best possible care.

  • What type of services and treatment options does Urgent Team offer?

    Urgent Team locations treat a wide variety of minor injuries and illnesses, including common infections and viruses, cold and flu symptoms, and stomach pains. Additionally, they treat muscle and body aches, breaks and sprains, and skin ailments. Preventative care options including routine physicals and immunizations are available, as well.

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