Urgent Team

4.81(368,320)

Urgent Team is one of the best urgent care providers in the United States. With 89 locations across 62 cities in 5 states, Urgent Team strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 89 across 62 cities in 5 states

Website: urgentteam.com

Urgent Team Reviews

Solv only accepts and publishes reviews by patients who have verifiably seen Urgent Team. Providers cannot add, change or remove reviews published on Solv
Jan 03, 2022 · Searcy, AR
I had to wait 3 hours to get an ear drop (I’m already on a steroid and antibiotic). It is understandable because of the sheer volume of patients. Nurse and Doctor were very approachable, fast and fantastic. My only complaint is that there were tons of patients coming in for covid tests, exposing everyone. After stepping in, they were instructed to go back to car and pull to the back of clinic to wait. I asked the receptionist if I could go to my car and be called when my turn came and she said if I wasn’t in the waiting room when my name was called, another name would be called (thus losing my spot). My suggestion is to 1) provide a phone number for covid check in to be done from vehicle and 2) allow other patients to wait in vehicle and be called when it is their turn to step into clinic.
Jan 02, 2022 · , TN
Since no urgent care centers had any appointments I decided to try telemedicine. Certainly glad I did. Easiest dr visit I have ever had from the comfort of my home. Very quick, professional, & knowledgeable. I will use them again.
Jan 02, 2022 · , AL
This by far is one of the best urgent care facilities in town. The staff was professional and kind. 5 star quality hands down
Jan 02, 2022 · , AR
Everyone was extremely friendly! The waiting room and exam room were very nice and clean. Wait time wasn’t bad at all. Most important the nurse and ARPN ( I think I have that title correct) we’re excellent! He listened to every word I was telling and made me feel like he was willing to do whatever to make me feel better. I was there not because I was so sick with cold symptoms but for COVID testing because I share a home with my pregnant daughter and her family and no one on my visit made me feel in anyway like me I was wasting their time and I appreciated that so much! Thank you!
Jan 02, 2022 · , AR
Everyone was extremely friendly! The waiting room and exam room were very nice and clean. Wait time wasn’t bad at all. Most important the nurse and ARPN ( I think I have that title correct) we’re excellent! He listened to every word I was telling and made me feel like he was willing to do whatever to make me feel better. I was there not because I was so sick with cold symptoms but for COVID testing because I share a home with my pregnant daughter and her family and no one on my visit made me feel in anyway like me I was wasting their time and I appreciated that so much! Thank you!
Jan 01, 2022 · Murfreesboro, TN
There was a 5 hour wait for a covid test today but once I was in things were wonderful. Great caring staff!!
Jan 01, 2022 · , TN
Ascension St Thomas Urgent Care is THE best place for quick care in Donelson. The appointment scheduling and check-in process are easy. Lindsey and the rest of the staff are top-notch. The quality of care is unmatched. It’s comforting to know the clinic is close by and has flexible hours.
Jan 01, 2022 · Chattanooga, TN
Wait time!!! I always use the Hold My Spot option for appointments however even though I had a 2:00 spot I waited until 3:48 to be called back. Everyone who was on the Walk-in list was seen before I was today. The reason for using Hold My Spot is so that I don’t have to wait almost 2 hours, with a clinic full of sick people, during a pandemic, while a friend graciously babysat my 3 kids…. I feel the quality of care I receive here is always great, which keeps me coming back to this location. Please just honor the “appointment” times better.
Jan 01, 2022 · Batesville, AR
Dr Eric is always the best! One of the reasons we use urgent care.
Jan 01, 2022 · , AL
Very friendly staff, didn’t wait terribly long either. It was a great visit and will be my new go to urgent care!
Jan 01, 2022 · , AR
My husband and I went there to be tested for COVID. The wait was long but was to be expected considering it was a Saturday and New Year's day. The staff were very pleasant!
Jan 01, 2022 · , AL
We were both sick on New Year’s Day. Lots of sick people, and no one wants to go to the ER. My sore throat was bad enough for me to worry about strep. Our regular urgent care facility was closed without any announcement. We stopped at two other facilities and saw long lines and hopeless faces. When I walked into your facility, it was crowded, as was the parking lot. Nevada, the receptionist, was friendly and unperturbed. She told us we could fill out papers in our car. When I asked about the wait, she said 3 hours, but somehow I believed your facility was worth the wait. We went home close by, checked in twice, and then Nevada told us to come in. We were in the lobby a short while, sat in the exam room a while, met a nice nurse, got tested for strep, met Cindy the Nurse Practitioner, got happy results, and went home. Keep up the good work. Do whatever you need to do to keep such cheerful staff on a holiday!
Dec 31, 2021 · , TN
As a walk in for a rapid Covid test they were able to get to me today with a 1 1-2 hours. All other places I tried was going to be 5-10 days.
Dec 31, 2021 · , TN
As a walk in for a rapid Covid test they were able to get to me today with a 1 1-2 hours. All other places I tried was going to be 5-10 days.
Dec 31, 2021 · , AR
This was the perfect place and people to get my testing done. Will tell all my friends
Dec 30, 2021 · , TN
This was my first visit to the Gallatin Urgent Care- no complaints at all - 5 STARS!!
Dec 30, 2021 · Springfield, TN
Thank you for testing my 21/2 year old son. No place had home test kits and no one else would see him. Thank you for getting us in a faster rate than expected and for your friendly service.
Dec 29, 2021 · , GA
Everything was close to perfect except for the 4 hour wait and then 2 more hours in an exam room. But - I do understand the staff is overwhelmed today with COVID testing etc. The “reserve your spot” is misleading. Clarification is needed - it is not an appointment. Thank you!
Dec 29, 2021 · , GA
Everything was close to perfect except for the 4 hour wait and then 2 more hours in an exam room. But - I do understand the staff is overwhelmed today with COVID testing etc. The “reserve your spot” is misleading. Clarification is needed - it is not an appointment. Thank you!
Dec 29, 2021 · , TN
Even though we are in ***, it's incredible that there are any facilities like this to rapidly test for COVID/variants. Not to mention everyone was very friendly and quick.

Find a Urgent Team Location

4.86(3.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Karen is always caring, helpful, and a joy to speak with. I have yet to have a bad experience with Abby and Linsey I cannot recommend this location enough. I’m also not one to leave reviews. 10/10 recommended.
4.81(4.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

They were quick. Very nice and was very knowledgeable
4.81(3.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I needed to make an appointment because my left eye was swollen with an allergic reaction. My treatment was good and the staff was very nice. Thank you.
4.87(3.4k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Scheduling an appointment was easy. I'd never been to this urgent care before and I was pleased. I will go there anytime I can't get with my primary doc.
4.87(3.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

They were all so pleasant and professional. Listen to you and answered all questions that I had. Nobody enjoys going to the doctor but they made it so much nicer. Thank you
4.73(3.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Dr Niki awesome!!!!! All staff was courteous and friendly
4.77(2.7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Woke up this morning feeling worse that the previous days and made an appointment and they accepted me right in. Staff here is so friendly and they are taking good care of me. Check in was a breeze, scheduling was done online 15minutes before I got here. I recommend this provider to any and everyone!
4.76(1.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

My son fell on the playground at school and they took a x-ray of his arm and the doctor immediately noticed something the x-ray didn’t pick up and referred me and my son to children’s orthopedics and he was absolutely right he fractured his arm thanks for being so kind and friendly keep smiling and giving good service
4.79(1.5k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Scheduled my appointment online. Everything went fine, very friendly and kind staff.
4.75(3.6k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

VA referred us to this clinic. The name and phone number had changed, but I knew where the clinic was located. The check in process was not familiar to me, but the lady at front desk guided me through it. The nurse and FNP were professional . I had a test for Covid and flu and was told to go to Flynn Radiology for chest X-ray. Told not to ho yo Germantown clinic because was too busy. Referred to clinic in Mt Moriah. We left with no result from flu snd Covid test. Got to Mt Moriah clinic and were told they do not accept VA. (I had asked FNP if the VA was ok with that clinic and he said yes). After what was to us wasted time, I went to the VA hospital ER and was treated very well. That’s where I will go in the future if the need arises. I was just hoping to find a convenient, good care facility that accepted me as a 100% disabled veteran. I guess this place wasn’t it. It may work well for someone else, but sadly not for me.
4.7(2.3k reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Had cut my hand.  All of the staff was great.  Would highly recommend
4.71(472 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Wait time is about average; I feel the team did NOT penalize me for being a few min late which is nice
4.81(2.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

It was good and we be back to see yall again I like not wanting to long
4.92(419 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I walked in without an appointment regarding a possible ear infection. Within a half hour I was on my way to pick up prescriptions. The staff was friendly and the care was excellent. If u need medical care again I will be back and I will recommend the facility to my friends.
4.82(187 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Would definitely recommend! Very helpful and speedy. I got my results in time for surgery
4.86(2.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Everyone I interacted with from reception to the doctor was courteous and kind and wished me well. Thank you.
This clinic has shorter than average waiting periods

Short Wait Time

The APN I saw was amazing. Her bedside manner impeccable. She listened attentively and went the extra mile to schedule a speciality appt for my condition. I can’t thank her enough. This has been the best experience with a provider that I have had. She deserves all the praise. Office staff were polite as well I felt welcome and heard.
4.9(946 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

So easy to schedule my appointment &  the staff was very caring!!  I was seen quickly & made to feel very comfortable. I would highly recommend if anyone is in need of medical attention to go to Ascension Saint Thomas Urgent Care & they do accept walk-in patients.
4.72(1.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Both my nurse and doctor were excellent! The sweetest people ever!
4.87(204 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Woke up with a sore throat. I was able to schedule an appointment online. Everyone was very friendly and helpful. I was seen quickly. I’ll definitely go back if needed.
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Services

A list of common services offered at Urgent Team locations. For a complete list of available services and more details, visit a Clinic’s individual page.

General Urgent Care

  • Iv Hydration
  • Well Baby Checks
  • Breathing Treatments
  • Cyst Treatment
  • Foreign Body Removal
  • Wound Care
  • Asthma Treatment
  • Ear Wax Removal
  • Burn Treatment
  • Laceration Repair (Stitches)
  • Abscess Treatment
  • Splinting And Casting
  • Sinus Infection Treatment
  • Foreign Body Removal
  • Base Office Visit

Labs and Tests

Physical Exams

EKG

  • Ekg

Optometry

  • Vision Test

Dermatology

  • Acne Treatment
  • Rash Consultation
  • Psoriasis Treatment
  • Eczema Treatment
  • Mole Removal
  • Wart Removal
  • Corns And Callus
  • Hair Loss Treatment
  • Ingrown Hair
  • Nail Problems
  • Rosacea Treatment
  • Skin Growths
  • Skin Infections
  • Skin Screening
  • Skin Tags

Primary Care

  • Birth Control
  • Eye Exam
  • Cancer Screening
  • Chronic Disease Management
  • Chronic Obstructive Pulmonary Disease (Copd)
  • Diabetes
  • Eating Disorders
  • Gi Disorders
  • High Cholesterol
  • Irritable Bowel Syndrome (Ibs)
  • Nutrition Counseling
  • Sleep Disorders
  • Smoking Cessation
  • Thyroid Conditions
  • Weight Management

Imaging

  • X-Ray (Chest)
  • X-Ray (Arms, Hands, Legs, Or Feet)

Insurance & pricing

Self-pay pricing

We're gathering self-pay prices for common services through Solv's ClearPrice initiative. Learn more

Some locations accept payment without insurance (self-pay). Here's a look at what some common services cost at Urgent Team. For more details, visit a clinic's individual page

Flu shot

Self-pay: $20-$30

School physicals

Self-pay: $20

Sports physicals

Self-pay: $20

Camp physical

Self-pay: $20

COVID-19 antibody test

Self-pay: $120

COVID-19 PCR test

Self-pay: $120

Rapid COVID-19 antigen test

Self-pay: $170

Base office visit

Self-pay: $70-$120

Paxlovid

Self-pay: $120

Accepted insurance

Contact your insurance company before your visit to ensure the clinic is in-network for the service(s) you're seeking.

  • Aetna

  • BlueCross BlueShield

  • Cigna

  • Medicare

  • TRICARE

  • United Healthcare

  • Workers' Compensation

About

About Urgent Team

Urgent Team, founded in 2011, is part of the Urgent Team Family of Urgent Care & Walk-in Centers, one of the largest independent operators of urgent care centers in the Southeast, headquartered in Nashville, Tennessee. Each walk-in clinic is open Monday through Friday, from 8 a.m. to 8 p.m., with some locations opened on Saturday and Sunday, offering convenient care and healthcare services including treatments for injuries and illnesses, occupational health, and wellness care. If patients cannot make it to a walk-in clinic, Telemedicine visits are available seven days a week, Monday – Friday 8:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 5:00 p.m., and Sunday 1:00 p.m. to 5:00 p.m. Urgent Team accepts most major insurance plans, TRICARE and VA, Medicare, and Medicaid, as well as cash and credit cards for payment. Urgent Team facilities are located throughout Arkansas, Mississippi, Central, and West Tennessee to provide quality and affordable family healthcare. Urgent Team’s Specialties Include: Urgent Care Walk-In Care Women's Health Various blood tests and healthcare screening Physicals Vaccines and immunizations Flu shots Drug screening for pre-employment Treatment of common ailments X-rays and suturing capabilities DOT exams Referrals Occupational health

Headquarters

Nashville, TN

Total locations

89(See all locations)

Accreditations

Participation may differ depending on location.

Frequently asked questions

  • When are Urgent Team locations open?

    The hours of operation at each Urgent Team location may vary. It’s best to find a specific location using the list above to confirm the hours of operation for the you are planning your visit.

  • How much does a typical Urgent Team visit cost?

    The cost of your Urgent Team visit will vary based on the actual services you receive, as well as the specific details of your insurance plan, if applicable. Self-pay rates may also be available for patients without health insurance.

  • What insurance does Urgent Team accept?

    Urgent Team accepts most major health insurance plans in order to minimize out-of-network costs. Specific insurance carries are outlined above. If you have questions about your specific health insurance plan, it is best to contact the Urgent Team location you are looking to visit directly. Self-pay rates may also be available for patients without health insurance.

  • Can I visit Urgent Team locations if I don’t have insurance?

    Yes. Self-pay rates may be available for patients without health insurance. The self-pay cost of your Urgent Team visit will vary based on the actual services you receive

  • Does Urgent Team treat patients of all ages?

    Healthcare providers at Urgent Team locations are able to provide a medical evaluation and treatment for patients regardless of age. However, based on a patients specific symptoms, diagnosis, or treatment requirements, a patient may be referred to another provider where they can receive the best possible care.

  • What type of services and treatment options does Urgent Team offer?

    Urgent Team locations treat a wide variety of minor injuries and illnesses, including common infections and viruses, cold and flu symptoms, and stomach pains. Additionally, they treat muscle and body aches, breaks and sprains, and skin ailments. Preventative care options including routine physicals and immunizations are available, as well.

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