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American Family Care (AFC Urgent Care) Locations in Alabama

4.61(177,377)

American Family Care is one of the largest urgent care providers in the United States. With 379 locations across 281 cities in 29 states, American Family Care (AFC Urgent Care) strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 46 within Alabama

Website: afcurgentcare.com

Find a American Family Care (AFC Urgent Care) Location

4.51(260 reviews)
As usual I received the best care at AFC. I saw Dr. Moratto. I really think he is the best.  He caught something that other doctors missed. I absolutely recommend the provider.
4.43(49 reviews)
Very short wait.  Staff was excellent.  Quick diagnosis and treatment
4.62(173 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

I checked in online and was greeted when I walked in. Everyone in the office was helpful and kind. I didn’t remember everyone’s name but Jamorea and NP Caroline took their time to listen to me. Great care. 10/10 recommend.
4.47(316 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

The clinic was clean! The staff was so friendly and made me feel cared for. I was in and out in no time and my medicine was ready at my drugstore within 30 minutes. I would definitely recommend this provider!
4.52(304 reviews)
I would recommend friends and family, all the staff and dr. Are so friendly and treat you like a patient.
4.5(101 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Helped me out as I left my main medicine at home 5hours away
4.65(199 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

My son came home from University with a lingering bad cough, he was very comfortable with the staff here and their knowledge on his treatment.   Would recommend and return.
4.64(325 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Caring staff, reasonable wait time. Quality care.  Thanks so much AFC
4.86(172 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Great job.  I just needed a flu shot, and you got it done in short order.  Super friendly staff helped with the whole process. 👍👍👍 to everyone!!
4.69(244 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

The lady that came in was my son tech she was great. A older lady came and was talking too me telling me about things I already know she wasn’t that nice .
4.39(62 reviews)
Went in with an ear ache and no voice. Nurse did swab for Covid, flu, and strep nurse practitioner came in and said I had Covid. I left there and did two other test with the same exact test used at the facility and the test were negative. They were ran by nurses as well. I went back to the facility to talk to them about it and the nurse was very defensive and would not give me another test even though I showed her the two negative tests that I just received. This is not good because I’m staying with a family member at a hospital and I was unable to go back due to the fact that I had a Covid diagnosis. I had to get another doctor to retest me so that I could go back. Test was negative so your facility let me walk out of there with a false positive and would not retest. I am not happy. Retested again today still negative.
4.34(217 reviews)
Ease to schedule an appointment was great.  Facility was clean!  Friendly staff that provided medical care, willing to hear concerns and answer questions.  Would use  services again.
4.63(194 reviews)
I went in with severe pain in my ears. I booked an appointment with ease. The receptionist was very, very knowledgeable of her job which expedited less wait time. The receiving nurse was very nurturing and caring. She treated my illness like it was her own. The Nurse-Practitioner's knowledge was exquisite, and displayed zenith medical knowledge. She was idiosyncratic with my situation. She was caring, nurturing and straightforward. I rate this medical 5-Star. I recommend this facility 100%.
4.44(179 reviews)
Misdiagnosed; Had to seek extra medical attention at the hospital.
4.73(447 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I had scheduled a time to check in. The office staff forgot to add me to the checking list. After waiting over an hour and seeing patients come and go who checked in after I did, I asked the receptionist where I was on the list. She said they did not check me in by mistake. I was called back about 15 minutes after that.
4.53(233 reviews)
My daughter has been feeling bad for the past couple of days so I decided to bring her to American Family Care to be seen. The staff was very friendly and caring. The wait time was a bit long but hey it’s flu season so I totally understand. Would recommend.
4.58(126 reviews)
I am so appreciative of having Primed in Greenville where you can just walk in and get an appointment. It was the day after a holiday (Thanksgiving) and the waiting room was full . So I understand about waiting for my turn. I will recommend primed to my friends abd family.
4.82(213 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Worsening symptoms over a week. Nee to the area. Was able to walk in and after a short wait was seen and diagnosed in a timely fashion- treated symptoms and took X-rays onsite-  Very effective visit. I felt heard and treated with respect- thank you
4.69(201 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

I did the online scheduling and walked in too my appointment like they was ready for me..got in Dr already remember me and got me right in and right out
4.76(116 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I scheduled the appointment online and went straight to the appointment in Meridianville with excellent service. However, they had a small problem. After I was swabbed, the nurse came to let me know that they didn’t have the tools to test the sample, but we can send you on Shields Road and you can walk right in and get your sample again and steroid shot. This did not happen. The front desk young black lady was rude! She had no empathy! She didn’t listen to me nor the sweet registrar lady from Meridianville. She said there are all these people in front of you so just sign in and have a seat. I told her that I already had an appointment at Meridianville and the situation. She said, yea, they called but we got all these people in front of you. I was not happy on top of feeling horrible. She was an awful customer service employee at the Shields Road AFC!! Train your employees!!
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