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American Family Care (AFC Urgent Care) Locations in North Carolina

4.61(190,402)

American Family Care is one of the largest urgent care providers in the United States. With 385 locations across 285 cities in 29 states, American Family Care (AFC Urgent Care) strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 26 within North Carolina

Website: afcurgentcare.com

American Family Care (AFC Urgent Care) Reviews

Solv only accepts and publishes reviews by patients who have verifiably seen American Family Care (AFC Urgent Care). Providers cannot add, change or remove reviews published on Solv
Jan 01, 2022 · , NC
Went for covid testing with symptoms so qualified for walk-in appointment; given current outbreak the wait time was very reasonable. Staff and doctor were very friendly and helpful. Check in process could be streamlined; once checked in waiting in car in parking lot is comfortable with effective sms notification when ready.
Dec 31, 2021 · , NC
I didn't rate wait time because there was a very long wait time due to tons of people showing up to get COVID testing. I was one of the last ones seen and had waited a long time but the staff was very organized and pleasant even though it had been a very long, busy day for them.
Dec 15, 2021 · , NC
Making an appointment with AFC Urgent Care was quick and easy. The staff was friendly, knowledgeable and eager to help. They even went the extra mile and speak to my insurance company to make sure I was covered for services. At my appointment time they were ready to meet my needs. The waiting area was extremely clean. I would go back there again. I would also recommend AFC Urgent Care to everyone. Thanks again!
Dec 15, 2021 · , NC
Staff was very friendly and professional. Office and facility very clean. Didn’t feel all stuffy like most urgent care facilities. Made me feel very comfortable. I will go back if needed! 5 stars!!
Dec 14, 2021 · , NC
I walked in which I expected. I was checked in and waited on my car until called. I went in & went into a room very quickly. The nurse talked with me & gave me a Covid test. I waited about 15 minutes for the results which a PA gave me. The test was negative and he checked me and told me what to do for my symptoms & what to do if anything changed. Great experience!
Dec 14, 2021 · , NC
Seriously the best urgent care! Easy to book appt online,and prompt fast service everytime I've been here. They were quick, efficient, friendly and knowledgeable. Will definitely use their services again.
Dec 10, 2021 · , NC
My nurse from the start, and Dr. Emily Wheeler were both outstanding! Emily was thorough, efficient, pleasant, like an old friend I just met. Felt like I was being observed. assessed, and listened to by a personable seasoned pro, and the treatment she prescribed has helped my issues very much. Also great to get negative tests back within 15 minutes, on the spot for Strep and Covid. So glad this urgent care is in my neighborhood! Was in and out in less than hour! Remarkable and impressive. Highly recommend.
Dec 08, 2021 · , NC
Irene was awesome. She helped me understand all that was going to happen. Megan made sure my daughter knew the importance of her getting tested for flu and COVID. My daughter just turned 18 and I was trying to let her speak for herself and having Megan talk to her and answer all her questions was comforting.
Dec 08, 2021 · , NC
The staff was awesome! Lalaya got my daughter signed in so fast. They were busy, but Marie got us back fast. Seiji answered all my questions and told what I should do. He really made me feel comfortable. Highly recommend this urgent care for COVID testing and any non emergency needs.
Dec 08, 2021 · , NC
This is the best urgent care in the city! Only one we go to when we can’t get into our primary. Staff and medical team were great!
Dec 03, 2021 · , NC
I came in for a rapid Covid-19 test and was very pleased at how quickly I was seen.The staff and doctor on duty were very helpful and professional.Appreciate the good treatment.
Nov 19, 2021 · , NC
I need a rapid covid test within 12 hours and this crowd, from the initial phone call to the swab itself, showed nothing but welcoming professionalism. They were very polite, well mannered and it seemed like they actually cared about my situation. Excellent experience
Nov 17, 2021 · , NC
Very helpful, quick and professional. It is my new “go to” urgent care. The staff were all very friendly and knowledgeable.
Nov 15, 2021 · , NC
They were absolutely amazing and patient. The nurse who took care of my kids was absolutely amazing. She was friendly, kind, funny, just all awesome! I think her name was Jenny or Jennifer. Would recommend to anyone!
Nov 15, 2021 · , NC
I went in on Saturday to have my ankle x-rayed due to a sprain I incurred the Saturday before. My experience was excellent from the time I checked in until I left. The staff here are wonderful and welcoming and made me feel at ease. I would recommend this Urgent Care any day of the week!
Nov 15, 2021 · , NC
This office was so great! We did in car drive-up Covid testing for a school exposure. They were so efficient, friendly and explained everything! I would highly recommend!
Nov 14, 2021 · , NC
Went because my husband who is a 2x heart transplant receiver was showing signs of Covid after 3 boosters. From check-in to the nurse, the Dr. and check-out it was a wonderful experience! All staff were very knowledgeable and knew exactly what they were doing! Nurse was hilarious and Dr. was humorous as well! We got the best care in the best way!! We will definitely be back next time someone is sick!
Nov 14, 2021 · , NC
Had an awesome experience from start to finish. From the front desk person to the doctor so professional and friendly. I would highly recommend AFC urgent care for your medical needs
Nov 13, 2021 · , NC
Megan is an excellent health care provider. She listens and provides expert advice. Her personality and professional manner is a credit to the urgent care center. I would not hesitate to return. Thank you, Megan!
Nov 07, 2021 · , NC
Was very easy to make a COVID testing appt online. They texted when they were ready for us to come inside because I didn't want to wait inside with my young daughter. Once we were taken back, we only waited a few minutes before the tech came in and swabbed my daughter. We got results very quickly and left.

Find a American Family Care (AFC Urgent Care) Location

4.89(1.1k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

They never heard my lungs using stethoscope for ensuring I do not have any issues!
4.76(836 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I would like documentation regarding my diagnosis, as well as any notes that may involve missed work. Staff seemed quite friendly and respectful. Not happy that I was charged $150 while the guy behind me was only charged $50.
4.51(39 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

4.83(4.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Staff was professional and wait time was minimal. Definitely will be using this urgent care again.
4.84(3.9k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Great staff...knowledgeable and thorough and overall amazing experience...
4.87(5.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Staff were efficient, kind and welcoming. 5 stars! Wait time was short.
4.84(4k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

fabulous caring doc! thank you for your care and time!
4.87(3.1k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The staff were very nice and very helpful. The only issue I had was that I ended up needing to go to the hospital as my condition was more serious then initially determined by urgent care. I would have appreciated referral instead of waiting for the pain to worsen.
4.23(48 reviews)
Office was managing a new computer system for check ins and remained calm the whole time.
4.85(5.8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

In out quick great experience , great staff.  Will return when needed, so much better than ER
4.87(1.3k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

From reception to the whole staff was amazing. The nurse was great. The PA was so polite and informative she was EXCELLENT. I would love to see her on a regular. So glad I came here.
4.85(2.1k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I generally know when I have an UTI so my first choice is AFC Urgent Care. The staff is always very polite from the front door to me actually seeing the Dr. and leaving. Very pleasant staff, great care and even check-in doesn’t take a long time. I wouldn’t change your go anywhere else. Thank you AFC.
4.55(33 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I was the first one there that morning and I Just went in to get a drug screening done. They prioritized my visit even though I difficulty giving a sample.
4.93(1.2k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Best urgent care experience I’ve had. Easy sign in, wait time was maybe 10 minutes. Friendly staff that actually listened to me and gave excellent care. I was out in less than 45 minutes.
4.37(367 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Came in to the urgent care with an online appointment scheduled. I have been here several times. I have insurance, which was verified by the office, but the front desk girl said I was required to have a credit card on file but couldn’t tell me why. She did say it would be on file in your system for FIVE years. Not only does that seem to be a crazy ask with verified insurance, she could explain why the card was needed or why it would be on file for years. Makes me question things for sure…. The provider was great but first impression needs improvement.
4.73(56 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Thank you for taking care of my son so promptly! Your services are appreciated!
4.93(105 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Absolutely great! The whole process was so easy and quick! I scheduled online before going. I was able to do my paperwork online before getting there which was amazing and made the process so quick also. The office was clean and the employees were so nice.
4.8(6.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The staff was friendly. The wait was not long. I did not have an appointment but check in was easy.
4.8(7k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Kid woke up with a sore throat & raging fever. Staff got us in & out quickly while providing excellent care. 10/10!
4.78(193 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Kimberly Morton is the best primary care provider there is and that's all anyone needs to know.
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