American Family Care (AFC Urgent Care) Locations in Homewood, AL

I checked in online and was greeted when I walked in. Everyone in the office was helpful and kind. I didn’t remember everyone’s name but Jamorea and NP Caroline took their time to listen to me. Great care. 10/10 recommend.

All employees- reception, nurse, provider- were excellent. The website makes it so easy to book an appointment and complete paperwork.  Prescriptions are called in immediately. An excellent experience and more importantly- the treatment has been very effective and my health much improved within hours.

The staff at the front desk were so kind and happy. Everyone I encountered had a great attitude and listened well. I could tell they genuinely cared about helping me! The ladies who took my blood were so nice and comforting, same for the ladies who gave me a shot. I will definitely be going back there and telling others to do the same. I got there at 8:07 this morning and I was out by 9:17! Most urgent cares take hours.

Excellent service provided.  Check-in was speedy and interactions with the medical staff was professional and caring.  After I left, I drove straight to pharmacy where my prescription was there waiting on me.

Great Staff! Very Attentive to patients.Everything was great!

Checking myself in through my phone and having to take and submit pictures of my license and insurance was a bit tedious. The wait was long but I was understanding of that, as it was a busy day. And Dr. Morgan is superb, I've used this clinic for many years just because of her. She is worth the wait. I felt heard and she well attended to my needs. The nursing staff and front desk were also extremely nice. I would definitely recommend this location to others. But next visit I will try to plan better for a less busy day.

Check_in is a little complicated. Staff helped with all questions. Staff was very friendly. Doctor was a great help. I appreciate their help. It’s not first time Ive used this group .

I did the online scheduling and walked in too my appointment like they was ready for me..got in Dr already remember me and got me right in and right out

Great location for us, and fantastic people! Very reasonable wait. My PA was attentive and personable.

I went in with severe sinus infection. Was there a total of 45 minutes.  Very good service start to finish! Exceeded my expectations! Thank you!

Scheduling online was easy (and really a good way to go as they were really busy on a Sunday with a bug going around our area). Staff had a good attitude and handled some frustrated customers very well. Received medications and treatment quickly and have been getting better. I would recommend using their services.

I did a walk-in, so the scheduling wasn’t an issue at all. The staff was friendly.  They appeared to work very well together, and knew what they were doing.   They were confident and competent and efficient in their duties. I appreciate the provider for reminding me that I needed to lose weight(ha ha ha), as if I didn’t know that already. Nevertheless, he’s right and I am and have been working on it. Otherwise everyone was nice friendly seem to work as a team show that they were confident and competent in what they were doing. Overall good experience. Good work Team!!!

Great experience every time I have visit and it is wonderful to feel sincere concerns and compassion. Thank you 😊 I have been telling friends and family about my visit at American Family and it staff. Awesome 👏

Scheduling & check in were easy on line which saved time. I was called back about 30 minutes after the appointment time. So not bad. Staff were very nice. Once I was called, everything went quickly & smoothly.

I came in the office becuase I couldn't breathe after having had an appointment on Monday and being prescribed cough medicine( a steriod shot was alfo offered but I declined the shot)

I was able to book my appointment and complete all paperwork online. My wait time was only ten minutes or so and everyone was very friendly considering it was late on a Saturday afternoon. The nurse and the doctor were both courteous and knowledgeable. I will definitely go back if I have a need for a doctor outside my regular GPs hours.