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American Family Care (AFC Urgent Care) Locations in New Haven, CT

4.61(178,083)

American Family Care is one of the largest urgent care providers in the United States. With 379 locations across 281 cities in 29 states, American Family Care (AFC Urgent Care) strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 15 within New Haven, CT

Website: afcurgentcare.com

American Family Care (AFC Urgent Care) Reviews in New Haven, CT

Solv only accepts and publishes reviews by patients who have verifiably seen American Family Care (AFC Urgent Care). Providers cannot add, change or remove reviews published on Solv
Mar 14, 2021 · , CT
Great job , tester extremely excellent
Mar 12, 2021 · Bridgeport, CT
Waited 2 hour for Covid test but overall staff was very personable
Mar 12, 2021 · Bridgeport, CT
Waited 2 hour for Covid test but overall staff was very personable
Mar 10, 2021 · Bridgeport, CT
I’ve had a few Covid tests and this by far the best experience I’ve had.
Mar 10, 2021 · Bridgeport, CT
I’ve had a few Covid tests and this by far the best experience I’ve had.
Mar 09, 2021 · , CT
AFC Urgent care staff did great job.
Feb 26, 2021 · , CT
Quick trip for a covid PCR test.
Jan 20, 2021 · Fairfield, CT
very painless in & out covid pcr testing process.... wait time was about 3 minutes Appt time was adhered to
Jan 11, 2021 · Fairfield, CT
This is my third COVID test appointment at this facility and the only issue I have is with the receptionist who sits at the front desk when you walk in. I do not know her name but she is EXTREMELY LOUD and as soon as you walk in she screams “CAN I HELP YOU?!” For one, I don’t like to be yelled at. Number two, whatever she is saying to me is not confidential at all. Whoever is in the waiting room can hear our entire conversation because she’s so loud. She needs to lower her voice and be more considerate of the people around her. Her greeting could be more gentle and respectful.
Dec 27, 2020 · , CT
Great experience for COVID test
Dec 14, 2020 · , CT
The lady who did my covid test was absolutely amazing and sweet! Made me comfortable and I feel safe
Dec 11, 2020 · , CT
Came for covid test. It was quick.
Dec 11, 2020 · , CT
Had appointment for Covid test no waiting and a quick response!!
Dec 11, 2020 · , CT
I’ve always been so scared to take a COVID test due to hearing the reviews and actually having to do it once and the lady was so rough. This time around the lady took her time, walked me through it and it wasn’t as bad as everyone seemed. Thank you again for being so amazing.
Dec 07, 2020 · , CT
Everyone was so nice and warming. My daughter and myself needed a covid test done and the nurse was fabulous with my 4 year old.
Dec 05, 2020 · Fairfield, CT
Wasn't feeling well at all - After talking i got a covid test (3 to 5 day result) a chest xray blood taken and a round of antibiotics - covered the bases - very well taken care of
Dec 03, 2020 · , CT
The process for securing a COVID test is made easy with the SOLV app. Once your information has been entered, it's even easier for subsequent visits. The wait time is minimal. The facility is extremely clean, with plenty of sanitizer products. The staff is efficient and friendly.
Dec 01, 2020 · Bridgeport, CT
I made an appointment to get a PCR Covid test. I waited 10 minutes, and was seen promptly. The staff was so polite and the facility was spotless!! Will come here again
Nov 30, 2020 · Fairfield, CT
Making an appointment a month in advance was a bonus. Its now 3 days, no guarantee of any openings for Covid tests. They have taken the advanced feature away due to no shows by patients. I say, charge them to sign up, they forfeit by not showing up.
Nov 28, 2020 · , CT
Went for a COVID test and because no rapid tests were available they rescheduled me and my wife for Tuesday at 5:45.

Find a American Family Care (AFC Urgent Care) Location in New Haven, CT

5.0(2 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

4.84(341 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Great staff! Very friendly and very helpful. Was in and out! Will definitely be back!
4.78(877 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The staff was friendly, thorough and helpful. I would definitely recommend this location.
4.59(532 reviews)
Walked in after work and I didn't have to wait long at all.
4.58(19 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.
4.82(361 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Staff is courteous and caring.
4.75(682 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Very good under difficult times. Web site
4.89(70 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Everything about my appointment was easy and quick. I had an issue and was not able to be seen by my PCP until the following week. Fortunately I was able to walk in without an appointment here. Staff is friendly, kind, and very professional, and helped me figure out and resolve the issue. I would definitely recommend this provider.
4.62(60 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

After a couple of days of visiting a hospital and not feeling well i decided to go into this walk in clinic. Right away i could tell the people and staff at this clinic really cared about their patients and showed concerned and took proper care of me while in their care. One staff member was supposed to leave at 5pm and she stood over her shift to make sure I was healthy enough to leave on my own even called the next morning to make sure i was doing well something the hospital didn't even do. I highly recommend that if you are looking to go somewhere where you are ill to give this place a shot you will not be disappointed.
4.59(76 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

The great team working. They are so kind . I recommend to my friends. Thanks !
4.37(73 reviews)
Scheduled online before driving there.  I was taken in as soon as I arrived and the provider saw me in minutes.  15 minutes visit.
4.68(56 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

The staff was very nice and was so great with my 7 month old.
4.75(83 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!
4.68(101 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Today I was very well looked after and with a lot of affection 🙏
4.53(85 reviews)
Wen to get my immigration medical done and they staff was super friendly and kind .customer service all round was excellent. Place was clean and tidy might consider using them for my primary care
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