American Family Care is one of the largest urgent care providers in the United States. With 379 locations across 281 cities in 29 states, American Family Care (AFC Urgent Care) strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 7 within Indian Trail, NC

Website: afcurgentcare.com

Jan 01, 2022 · , NC

Went for covid testing with symptoms so qualified for walk-in appointment; given current outbreak the wait time was very reasonable. Staff and doctor were very friendly and helpful. Check in process could be streamlined; once checked in waiting in car in parking lot is comfortable with effective sms notification when ready.

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Dec 31, 2021 · , NC

I didn't rate wait time because there was a very long wait time due to tons of people showing up to get COVID testing. I was one of the last ones seen and had waited a long time but the staff was very organized and pleasant even though it had been a very long, busy day for them.

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Dec 15, 2021 · , NC

Making an appointment with AFC Urgent Care was quick and easy. The staff was friendly, knowledgeable and eager to help. They even went the extra mile and speak to my insurance company to make sure I was covered for services. At my appointment time they were ready to meet my needs. The waiting area was extremely clean. I would go back there again. I would also recommend AFC Urgent Care to everyone. Thanks again!

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Dec 15, 2021 · , NC

Staff was very friendly and professional. Office and facility very clean. Didn’t feel all stuffy like most urgent care facilities. Made me feel very comfortable. I will go back if needed! 5 stars!!

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Dec 14, 2021 · , NC

I walked in which I expected. I was checked in and waited on my car until called. I went in & went into a room very quickly. The nurse talked with me & gave me a Covid test. I waited about 15 minutes for the results which a PA gave me. The test was negative and he checked me and told me what to do for my symptoms & what to do if anything changed. Great experience!

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Dec 10, 2021 · , NC

My nurse from the start, and Dr. Emily Wheeler were both outstanding! Emily was thorough, efficient, pleasant, like an old friend I just met. Felt like I was being observed. assessed, and listened to by a personable seasoned pro, and the treatment she prescribed has helped my issues very much. Also great to get negative tests back within 15 minutes, on the spot for Strep and Covid. So glad this urgent care is in my neighborhood! Was in and out in less than hour! Remarkable and impressive. Highly recommend.

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Dec 08, 2021 · , NC

Irene was awesome. She helped me understand all that was going to happen. Megan made sure my daughter knew the importance of her getting tested for flu and COVID. My daughter just turned 18 and I was trying to let her speak for herself and having Megan talk to her and answer all her questions was comforting.

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Dec 08, 2021 · , NC

The staff was awesome! Lalaya got my daughter signed in so fast. They were busy, but Marie got us back fast. Seiji answered all my questions and told what I should do. He really made me feel comfortable. Highly recommend this urgent care for COVID testing and any non emergency needs.

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Dec 08, 2021 · , NC

This is the best urgent care in the city! Only one we go to when we can’t get into our primary. Staff and medical team were great!

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Nov 15, 2021 · , NC

They were absolutely amazing and patient. The nurse who took care of my kids was absolutely amazing. She was friendly, kind, funny, just all awesome! I think her name was Jenny or Jennifer. Would recommend to anyone!

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Nov 15, 2021 · , NC

I went in on Saturday to have my ankle x-rayed due to a sprain I incurred the Saturday before. My experience was excellent from the time I checked in until I left. The staff here are wonderful and welcoming and made me feel at ease. I would recommend this Urgent Care any day of the week!

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Nov 14, 2021 · , NC

Went because my husband who is a 2x heart transplant receiver was showing signs of Covid after 3 boosters. From check-in to the nurse, the Dr. and check-out it was a wonderful experience! All staff were very knowledgeable and knew exactly what they were doing! Nurse was hilarious and Dr. was humorous as well! We got the best care in the best way!! We will definitely be back next time someone is sick!

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Nov 13, 2021 · , NC

Megan is an excellent health care provider. She listens and provides expert advice. Her personality and professional manner is a credit to the urgent care center. I would not hesitate to return. Thank you, Megan!

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Nov 07, 2021 · , NC

Was very easy to make a COVID testing appt online. They texted when they were ready for us to come inside because I didn't want to wait inside with my young daughter. Once we were taken back, we only waited a few minutes before the tech came in and swabbed my daughter. We got results very quickly and left.

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Nov 07, 2021 · , NC

Everything about AFC Urgent Care is wonderful! The doctors there are excellent and have always helped to solve my problem, whatever it may be, and the staff is so nice and courteous. It is so good to know that AFC is there should I need them!

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Nov 07, 2021 · , NC

All of the staff at this office are incredible. They are super friendly and really care about their patients. Will definitely be using this location as my future go to urgent care.

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Nov 04, 2021 · , NC

I had the most great experience at this AFC urgent care, very nice and helpful people, I will always be grateful with all of them. Thank you so much for helping me tonight when I most needed it. God bless you.

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Nov 03, 2021 · , NC

The nurse we had was fantastic. We had to get tested (luckily, came back negative) and she made us feel comfortable. Even though it was a scary moment, she made it feel less intimidating. I’ve never had a doctor or nurse make me laugh during an appointment but she made it happen. Hopefully, I won’t have to go back any time soon but if I had to, I would go back here.

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Nov 01, 2021 · , NC

My number 1 pick in Charlotte for Urgent Care services! Service has been friendly, patient and helpful. We had a follow-up question and the doctor called us the same day and walked us through the treatment plan very patiently. We were very thankful he took the time for us. The nurse Megan was also very good and so was the front desk. I hope they keep it up because it’s hard to find such a gem these days!

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Nov 01, 2021 · , NC

We were new in town and my dad had a fall so we took him to the AFC Urgent Care. The staff And care exceeded our expectations. Everyone was friendly and very thorough in explaining the medical care. Wait time was about five minutes. Would definitely recommend them to everyone.

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AFC Urgent Care, Indian Trail

AFC Urgent Care

Open until 5:00 pm

Mon 7:30 am - 8:00 pm
Tue 7:30 am - 8:00 pm
Wed 7:30 am - 8:00 pm
Thu 7:30 am - 8:00 pm
Fri 7:30 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm
Dec 24 7:30 am - 5:00 pm
Dec 25Closed
Dec 31 7:30 am - 5:00 pm

14001 E Independence Blvd, Indian Trail, NC 2807914001 E Independence Blvd

4.83(4.3k reviews)

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96% of patients recommend this clinic.

As the day progressed, my daughter’s cough worsened. As soon as her teacher notified me, I was able to schedule an appointment for a time that fit our schedule. From the moment we opened the door, we were greeted with a smile by every staff member we encountered. Our wait time was less than 3 minutes. The care and attention we received was top tier, not to mention it’s the cleanest facility we’ve ever visited. We appreciate the hospitality and wonderful care received during our visit.

AFC Urgent Care, Ballantyne

AFC Urgent Care

Open until 5:00 pm

Mon 7:30 am - 8:00 pm
Tue 7:30 am - 8:00 pm
Wed 7:30 am - 8:00 pm
Thu 7:30 am - 8:00 pm
Fri 7:30 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm
Dec 24 7:30 am - 5:00 pm
Dec 25Closed
Dec 31 7:30 am - 5:00 pm

16704 Hawfield Way Dr, Charlotte, NC 2827716704 Hawfield Way Dr

4.84(3.9k reviews)

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97% of patients recommend this clinic.

Staff was very curteous and doctors and nurse was great

AFC Urgent Care, Monroe Rd.

AFC Urgent Care

Open until 5:00 pm

Mon 7:30 am - 8:00 pm
Tue 7:30 am - 8:00 pm
Wed 7:30 am - 8:00 pm
Thu 7:30 am - 8:00 pm
Fri 7:30 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm
Dec 24 7:30 am - 5:00 pm
Dec 25Closed
Dec 31 7:30 am - 5:00 pm

4128 Monroe Rd, Charlotte, NC 282054128 Monroe Rd

4.84(3.9k reviews)

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96% of patients recommend this clinic.

This location is so convenient and friendly. Everyone that works here is so genuine and truly cares for the sick patients.

AFC Urgent Care, South Charlotte

AFC Urgent Care

Open until 5:00 pm

Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm
Dec 24 8:00 am - 5:00 pm
Dec 25Closed
Dec 31 8:00 am - 5:00 pm

10102 Johnston Rd, Charlotte, NC 2821010102 Johnston Rd

4.8(6.2k reviews)

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Popular Clinic! Booked 9 times today on Solv.

Doctor Ollison was beyond great. He showed empathy and talked he through the entire procedure. I was in and out of the office within an hour. The office staff was great as well.

AFC Urgent Care, South West Charlotte

AFC Urgent Care

Open until 5:00 pm

Mon 7:30 am - 8:00 pm
Tue 7:30 am - 8:00 pm
Wed 7:30 am - 8:00 pm
Thu 7:30 am - 8:00 pm
Fri 7:30 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm
Dec 24 7:30 am - 5:00 pm
Dec 25Closed
Dec 31 7:30 am - 5:00 pm

440 Tyvola Rd, Charlotte, NC 28217440 Tyvola Rd

4.87(1.3k reviews)

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95% of patients recommend this clinic.

This is the third time visiting this AFC location for a DOT physical, every time as a walk-in, no appoinment. The wait time was very short, and after filling out all the DOT required paperwork I was quickly called back for the exam. Then entire staff from check-in, nurses, and the PA were professional and polite, always making my visits here pleasant. I plan to return here for all future exams, and any urgent care needs that may arise.

AFC Urgent Care, Huntersville

AFC Urgent Care

Open until 5:00 pm

Mon 7:30 am - 8:00 pm
Tue 7:30 am - 8:00 pm
Wed 7:30 am - 8:00 pm
Thu 7:30 am - 8:00 pm
Fri 7:30 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm
Dec 24 7:30 am - 5:00 pm
Dec 25Closed
Dec 31 7:30 am - 5:00 pm

14221 Boren St, Huntersville, NC 2807814221 Boren St

4.92(126 reviews)

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Excellent experience today on my first visit to this provider. Booked the appointment online, check in was easy, and staff was friendly and efficient. Definitely recommend.

AFC Urgent Care, Gastonia

AFC Urgent Care

Open until 5:00 pm

Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm
Dec 24 8:00 am - 5:00 pm
Dec 25Closed
Dec 31 8:00 am - 5:00 pm

1908 E Franklin Blvd, Gastonia, NC 280541908 E Franklin Blvd

4.8(6.9k reviews)

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97% of patients recommend this clinic.

I called this morning and got app. Today at 12:33 but had to wait for and hour and a half. The nurse was great and the pa was great very caring I have had this coughing for 41/2 weeks my regular dr. Seem to think it was just a cold. Y’all took a X-ray said it looked like bronchitis and sinus infection antibiotics infection thank goodness for urgent care will pick up meds when ready. Thank you Thank you