American Family Care is one of the largest urgent care providers in the United States. With 374 locations across 277 cities in 27 states, American Family Care (AFC Urgent Care) strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 7 within Indian Trail, NC

Website: afcurgentcare.com

Jan 01, 2022 · , NC

Went for covid testing with symptoms so qualified for walk-in appointment; given current outbreak the wait time was very reasonable. Staff and doctor were very friendly and helpful. Check in process could be streamlined; once checked in waiting in car in parking lot is comfortable with effective sms notification when ready.

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Dec 31, 2021 · , NC

I didn't rate wait time because there was a very long wait time due to tons of people showing up to get COVID testing. I was one of the last ones seen and had waited a long time but the staff was very organized and pleasant even though it had been a very long, busy day for them.

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Dec 15, 2021 · , NC

Making an appointment with AFC Urgent Care was quick and easy. The staff was friendly, knowledgeable and eager to help. They even went the extra mile and speak to my insurance company to make sure I was covered for services. At my appointment time they were ready to meet my needs. The waiting area was extremely clean. I would go back there again. I would also recommend AFC Urgent Care to everyone. Thanks again!

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Dec 15, 2021 · , NC

Staff was very friendly and professional. Office and facility very clean. Didn’t feel all stuffy like most urgent care facilities. Made me feel very comfortable. I will go back if needed! 5 stars!!

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Dec 14, 2021 · , NC

I walked in which I expected. I was checked in and waited on my car until called. I went in & went into a room very quickly. The nurse talked with me & gave me a Covid test. I waited about 15 minutes for the results which a PA gave me. The test was negative and he checked me and told me what to do for my symptoms & what to do if anything changed. Great experience!

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Dec 10, 2021 · , NC

My nurse from the start, and Dr. Emily Wheeler were both outstanding! Emily was thorough, efficient, pleasant, like an old friend I just met. Felt like I was being observed. assessed, and listened to by a personable seasoned pro, and the treatment she prescribed has helped my issues very much. Also great to get negative tests back within 15 minutes, on the spot for Strep and Covid. So glad this urgent care is in my neighborhood! Was in and out in less than hour! Remarkable and impressive. Highly recommend.

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Dec 08, 2021 · , NC

Irene was awesome. She helped me understand all that was going to happen. Megan made sure my daughter knew the importance of her getting tested for flu and COVID. My daughter just turned 18 and I was trying to let her speak for herself and having Megan talk to her and answer all her questions was comforting.

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Dec 08, 2021 · , NC

The staff was awesome! Lalaya got my daughter signed in so fast. They were busy, but Marie got us back fast. Seiji answered all my questions and told what I should do. He really made me feel comfortable. Highly recommend this urgent care for COVID testing and any non emergency needs.

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Dec 08, 2021 · , NC

This is the best urgent care in the city! Only one we go to when we can’t get into our primary. Staff and medical team were great!

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Nov 15, 2021 · , NC

They were absolutely amazing and patient. The nurse who took care of my kids was absolutely amazing. She was friendly, kind, funny, just all awesome! I think her name was Jenny or Jennifer. Would recommend to anyone!

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Nov 15, 2021 · , NC

I went in on Saturday to have my ankle x-rayed due to a sprain I incurred the Saturday before. My experience was excellent from the time I checked in until I left. The staff here are wonderful and welcoming and made me feel at ease. I would recommend this Urgent Care any day of the week!

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Nov 14, 2021 · , NC

Went because my husband who is a 2x heart transplant receiver was showing signs of Covid after 3 boosters. From check-in to the nurse, the Dr. and check-out it was a wonderful experience! All staff were very knowledgeable and knew exactly what they were doing! Nurse was hilarious and Dr. was humorous as well! We got the best care in the best way!! We will definitely be back next time someone is sick!

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Nov 13, 2021 · , NC

Megan is an excellent health care provider. She listens and provides expert advice. Her personality and professional manner is a credit to the urgent care center. I would not hesitate to return. Thank you, Megan!

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Nov 07, 2021 · , NC

Was very easy to make a COVID testing appt online. They texted when they were ready for us to come inside because I didn't want to wait inside with my young daughter. Once we were taken back, we only waited a few minutes before the tech came in and swabbed my daughter. We got results very quickly and left.

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Nov 07, 2021 · , NC

Everything about AFC Urgent Care is wonderful! The doctors there are excellent and have always helped to solve my problem, whatever it may be, and the staff is so nice and courteous. It is so good to know that AFC is there should I need them!

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Nov 07, 2021 · , NC

All of the staff at this office are incredible. They are super friendly and really care about their patients. Will definitely be using this location as my future go to urgent care.

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Nov 04, 2021 · , NC

I had the most great experience at this AFC urgent care, very nice and helpful people, I will always be grateful with all of them. Thank you so much for helping me tonight when I most needed it. God bless you.

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Nov 03, 2021 · , NC

The nurse we had was fantastic. We had to get tested (luckily, came back negative) and she made us feel comfortable. Even though it was a scary moment, she made it feel less intimidating. I’ve never had a doctor or nurse make me laugh during an appointment but she made it happen. Hopefully, I won’t have to go back any time soon but if I had to, I would go back here.

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Nov 01, 2021 · , NC

My number 1 pick in Charlotte for Urgent Care services! Service has been friendly, patient and helpful. We had a follow-up question and the doctor called us the same day and walked us through the treatment plan very patiently. We were very thankful he took the time for us. The nurse Megan was also very good and so was the front desk. I hope they keep it up because it’s hard to find such a gem these days!

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Nov 01, 2021 · , NC

We were new in town and my dad had a fall so we took him to the AFC Urgent Care. The staff And care exceeded our expectations. Everyone was friendly and very thorough in explaining the medical care. Wait time was about five minutes. Would definitely recommend them to everyone.

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AFC Urgent Care, Indian Trail

AFC Urgent Care

Open until 8:00 pm

Mon 7:30 am - 8:00 pm
Tue 7:30 am - 8:00 pm
Wed 7:30 am - 8:00 pm
Thu 7:30 am - 8:00 pm
Fri 7:30 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm
Nov 28Closed

14001 E Independence Blvd, Indian Trail, NC 2807914001 E Independence Blvd

4.83(4.2k reviews)

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96% of patients recommend this clinic.

Staff and Dr. were very efficient and fast. Everything was very professional and streamlined.

AFC Urgent Care, Ballantyne

AFC Urgent Care

Open until 8:00 pm

Mon 7:30 am - 8:00 pm
Tue 7:30 am - 8:00 pm
Wed 7:30 am - 8:00 pm
Thu 7:30 am - 8:00 pm
Fri 7:30 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm
Nov 26Closed
Nov 28Closed

16704 Hawfield Way Dr, Charlotte, NC 2827716704 Hawfield Way Dr

4.84(3.9k reviews)

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97% of patients recommend this clinic.

Had a sinus infection … was seen and diagnosed then left with a script. Easy Peasy.

AFC Urgent Care, Monroe Rd.

AFC Urgent Care

Open until 8:00 pm

Mon 7:30 am - 8:00 pm
Tue 7:30 am - 8:00 pm
Wed 7:30 am - 8:00 pm
Thu 7:30 am - 8:00 pm
Fri 7:30 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm
Nov 28Closed

4128 Monroe Rd, Charlotte, NC 282054128 Monroe Rd

4.84(3.9k reviews)

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96% of patients recommend this clinic.

After 3 days of not feeling well went to our nearest AFC UC and was greeted with friendly faces and helpful staff. Confirmed my illness with testing by Breyahana and meds sent to my pharmacy (although not a lot of explanation about meds by NP Perry - just advised to take them b/c of age related to diagnosis.) In/out in less than 35 minutes. Overall satisfied with our visit!

AFC Urgent Care, South Charlotte

AFC Urgent Care

Open until 8:00 pm

Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm
Nov 28Closed

10102 Johnston Rd, Charlotte, NC 2821010102 Johnston Rd

4.8(6.1k reviews)

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Popular Clinic! Booked 9 times today on Solv.

Dr. Ada is amazing I wish she was my primary care.

AFC Urgent Care, South West Charlotte

AFC Urgent Care

Open until 8:00 pm

Mon 7:30 am - 8:00 pm
Tue 7:30 am - 8:00 pm
Wed 7:30 am - 8:00 pm
Thu 7:30 am - 8:00 pm
Fri 7:30 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm
Nov 28Closed

440 Tyvola Rd, Charlotte, NC 28217440 Tyvola Rd

4.87(1.3k reviews)

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95% of patients recommend this clinic.

The wait time was short and the staff was super friendly! Definitely recommend.

AFC Urgent Care, Huntersville

AFC Urgent Care

Open until 8:00 pm

Mon 7:30 am - 8:00 pm
Tue 7:30 am - 8:00 pm
Wed 7:30 am - 8:00 pm
Thu 7:30 am - 8:00 pm
Fri 7:30 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm
Nov 28Closed

14221 Boren St, Huntersville, NC 2807814221 Boren St

4.96(82 reviews)

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AFC Urgent Care, Gastonia

AFC Urgent Care

Open until 8:00 pm

Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm
Nov 28Closed

1908 E Franklin Blvd, Gastonia, NC 280541908 E Franklin Blvd

4.8(6.8k reviews)

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97% of patients recommend this clinic.

The staff was all great from getting me checked in, William was gentle and caring with my injury while taking my xray's, and the process was quick getting me checked out with the care that I needed in a timely manner.