American Family Care (AFC Urgent Care) Locations in Saugus, MA

Have not been feeling well with a head cold and started to have chest congestion. I arrived early for my appointment and they took me within 10 minutes. Doctor was wonderful and very thorough. Already feeling better. Would definitely recommend this provider.

Everyone here was so kind. I really appreciated Sam’s bedside manner as well, thank you. You can tell how much he cares.

Arrived at 10:40, just before the clinic got very busy. Next time I will begin the paperwork online, in advance, and arrive earlier. I got excellent care for lingering respiratory concerns, after having the flu. Even tho I had got this year's flu vax in September. I wish the people in the waiting area would wear masks. But hey, trumpo said it is all a hoax so here we go again.

I like this place, it's not the first time to get excellent services in this place all the time I come me i get excellent services and i always find different staff. It's a good place to record others.

Very professional and kind

Great experience. Staff was efficient, professional and friendly. Medical professional was thorough and provided clear explanations. Facility was spotlessly clean and modern.

Watertown urgent care - today a Young guy met me outside and asked me questions about symptoms for patient safety. Girl with glasses was cleaning the waiting room chairs and wiping down surfaces ! Nurse was knowledgeable and swift. Doctor was a very nice woman who made sure all my questions were answered. I was in and out in less than 45 minutes. Highly recommend !!

Nice and capable staff for Covid 19 test. Very busy, so a bit of a wait for callbacks and when at site, and needed to call at site to get staff to come to car. Signed up for antibody test beforehand but not available when I got there. I am glad because the test is up to $200, depending on how much insurance covers. Call insurance first for sure.

I'm so grateful to have this place in town. I got fast, professional and respectful care.

Excellent care at AFC urgent care .  Staff was amazing, no wait times , called perscription in right away .

What is the point of having an appointment when it doesn’t matter? I was scheduled for 11:50AM, walked in at 1135, just to be seen at 1pm. What is the incentive of making appointments if walk ins are being seen before me?

I attempted to book an appt online but wasn’t able to do so.  Seemed the website wasn’t working properly.  I waited for less than 20 minutes to be seen at the office.  All staff was professional and friendly.

I had symptoms of a sinus infection. Walked in at about 645pm filled paperwork,saw doctor and was out about 720pm. went to pharmacy to pick up script. All the staff that I interacted with were courteous, friendly and professional. I rate the overall experience an A+.

Great care from the staff and Brittney the PE. They saw us quickly and Brittney did a great job helping my daughter with stitches care.

Amazing Urgent care! I went today after I fell and hurt my shoulder and hand. I was seen right away by Dianne who took my vitals, list of my meds, and listened to what happened. She later did my XRays. She is so kind and competent. I couldn't get my medals off due to shoulder pain, she took care of that all the while being so friendly, funny and down to earth. I saw Dr. Wison before and after my XRay. He is amazing at his job. He examined my shoulder and hand to see what I was capable of doing, wrote up the order for the XRays and then explained everything to me in a clear and patient manner. The man at the front desk (didnt catch his name) was also very efficient and friendly. I highly recommend AFC Urgent Care in Norwood. This is by far the best experience I've had at an urgent care!