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American Family Care (AFC Urgent Care)

4.61(190,402)

American Family Care is one of the largest urgent care providers in the United States. With 385 locations across 285 cities in 29 states, American Family Care (AFC Urgent Care) strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 385 across 285 cities in 29 states

Website: afcurgentcare.com

American Family Care (AFC Urgent Care) Reviews

Solv only accepts and publishes reviews by patients who have verifiably seen American Family Care (AFC Urgent Care). Providers cannot add, change or remove reviews published on Solv
Feb 15, 2022 · Greer, SC
The ladies up here are friendly and nice. I walked in for a DOT physical and it was a smooth process.
Feb 05, 2022 · Chattanooga, TN
NP Snyder was absolutely amazing. I definitely will go out of my way to go to this urgent care from now on.
Jan 04, 2022 · Knoxville, TN
This was my first experience with AFC Urgent Care. I was extremely pleased with the staff. From the beginning to the end of the testing procedure. I would certainly recommend AFC Urgent Care.
Jan 04, 2022 · , CA
Everyone was very nice. To the lady doing the swabs outside. Thank you for being so nice and understanding and going the extra mile to make sure I didn’t need any additional tests. To the lady that took my call, thanks for being so nice and helping me get connected to the doctor. I know this is a busy time for all of us. Your office is going beyond the limits of caring for your patients and it shows. Thank you Just two suggestions: need a light at the table so the nurse can see the documents better at night and perhaps listing a phone number on the door so we (the sick) can call when we arrive and not enter the waiting room. Just trying to be safe for others. Thank you all
Jan 04, 2022 · , CA
I had to do a consult and visit for tests. The staff and physician was very nice, patient, and understanding. Thank you all for your help during this crazy busy time.
Jan 04, 2022 · , TN
I had a 1:00 appt for COVID-19 testing. When I checked in, they told me they were running 3 hours behind. They said they would text me when to returned. They texted me at 4:00 to say they were still running behind. I was finally texted at 5:00 to come to the lobby. Throughout, Kimberly was polite and professional. You have a gem there. I saw Lisa who was equally professional and competent. You really need to give those people more staffing.
Jan 03, 2022 · Cleveland, TN
I stated that I had been sick with flu symptoms for 2 weeks prior to having a change in symptoms and suspecting lung issues. I was not tested for the flu as I asked. Only Covid was checked. Everyone else in my home tested positive for Covid also. They are all much better. I’m still very uncomfortable. Please respond
Jan 03, 2022 · Stamford, CT
I had to come to AFC Urgent Care for COVID testing, staff was really nice and caring, also very professional, I will recommend anyone to go there.
Jan 02, 2022 · , IL
Got in last minute for a test for a work requirement. Sabrina and Kylie were great and kind. Will be coming back for any of my medical needs. Big thanks to them and the staff during these crazy times.
Jan 02, 2022 · , TN
Other than testing positive everything was excellent
Jan 02, 2022 · , PA
The call was quick and easy. I was able to schedule a test for tomorrow which is super helpful.
Jan 01, 2022 · , NC
Went for covid testing with symptoms so qualified for walk-in appointment; given current outbreak the wait time was very reasonable. Staff and doctor were very friendly and helpful. Check in process could be streamlined; once checked in waiting in car in parking lot is comfortable with effective sms notification when ready.
Jan 01, 2022 · Willow Grove, PA
I called the urgent care a few times and most of the times the person that answered was very pleasant! It was a pretty fast and easy process to get covid tested compared to everywhere else in Philadelphia
Dec 31, 2021 · Chattanooga, TN
I've came here several times for various things. Everything is typically good, staff, procedures. But this time the wait time was terrible. Over 2 hours for an urgent care at all 3 locations- Hixson, Chattanooga, Ooltewah. Granted this was December 26th. But no excuse for you all not to forecast better for staffing and more sickness during this time of year. I was miserable enough being sick and the wait made it worse.
Dec 31, 2021 · , NC
I didn't rate wait time because there was a very long wait time due to tons of people showing up to get COVID testing. I was one of the last ones seen and had waited a long time but the staff was very organized and pleasant even though it had been a very long, busy day for them.
Dec 30, 2021 · , TN
I have been to this AFC location multiple times (for COVID and non-Covid issues) and have been pleased with my treatment every time! My latest visit was for a Covid test and I knew there would be a long wait. I was informed of my wait time when I arrived, was sent an wait-time update text during my wait and actually got in quicker than anticipated! I truly appreciate this clinic and their staff ( ESPECIALLY DAVID AND JANET)! Janet and David never rushed me while I discussed my symptoms/lack of symptoms, expressed my concerns and answered ALL of my questions during my visit! I can not imagine the stress that health care workers are going through right now (and all throughout the ongoing COVID pandemic), but greatly appreciate the professionalism, caring and friendliness shown by all the members of the Chapman Hwy AFC clinic staff! THANK YOU AGAIN!!!🥰
Dec 30, 2021 · , IL
The was a super-convenient visit. All urgent-care facilities are swamped with Covid test requests, so I was not surprised that I had to schedule out two days. However, the staff is amazing and offer very personalized care with attention to my time and my needs. I fully recommend this facility and will definitely return in the future.
Dec 29, 2021 · Stamford, CT
It was great. Very organized at a stressful Covid test time. The only thing that could have gone better is that the appointment time given wasn't close to when they finally called me in. But they were wonderful so I assume they were taking time with each patient to answer their many questions.
Dec 29, 2021 · Stamford, CT
It was great. Very organized at a stressful Covid test time. The only thing that could have gone better is that the appointment time given wasn't close to when they finally called me in. But they were wonderful so I assume they were taking time with each patient to answer their many questions.
Dec 22, 2021 · , PA
Fastest way to get a rapid test.

Find a American Family Care (AFC Urgent Care) Location

4.76(836 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I would like documentation regarding my diagnosis, as well as any notes that may involve missed work. Staff seemed quite friendly and respectful. Not happy that I was charged $150 while the guy behind me was only charged $50.
4.89(1.1k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

They never heard my lungs using stethoscope for ensuring I do not have any issues!
4.91(233 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I was impressed with the efficiency of check-in and rooming. The NP was thorough and I believe right on in diagnosing my condition and prescribing the right medications. I would highly recommend this Quick Care Clinic.
4.9(604 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Scheduling, Check-in, Staff, & Care were all excellent. This facility is highly recommendable!
4.87(5.4k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Our experience from beginning to end was great. Couldn’t ask for better care.
4.7(114 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Staff was all kind and helpful, checkin was easy. I appreciated the quick service as I didn’t have any wait
4.81(8.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Earache really bad. PA Rachel Boswell fixed me up with drops in right ear and script for meds; Ari Nunez washed out left ear.  Going back for right ear cleaning. Big fan of clinic and employees. Received followup check.
4.86(214 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Everyone was taking good care of us and we were very satisfied with the results!
4.81(10k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

The staff and the visit was excellent! Love love love this place with current staffing
4.79(10k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Was seen in this office for sinus infection and fluid and inflammation in both ears. Check in was quick. Mikala was the nurse, very nice. The doctor was very helpful. Got diagnosed and 3 meds and out in 45 mins. Highly recommend AFC Urgent Care. This is the only clinic I visit.
4.8(8.5k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

When I checked in I was told the wait was 45 minutes to an hour but it was more than 2 hours before I was seen.  However, it is cold and flu season so I understand somewhat.  Everyone was super friendly and I received good care.
4.75(8.8k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Fantastic staff; very quick but thorough and extremely kind.
4.56(9 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Exceptional Medical Care by Armando and the American Family Care Urgent Care Team I am writing this review with great pleasure to express my heartfelt appreciation to the team at American Family Care Urgent Care, and especially to Armando, for the outstanding medical care they provided to my mother during her visit to the urgent care unit. Armando demonstrated an exceptional level of professionalism and empathy throughout the process. His skill in using the EKG machine and drawing blood was notable, performing both procedures with such precision and care that my mother felt entirely at ease and secure throughout the process. His ability to communicate clearly and explain each step of the procedure, his patience, and his dedication to my mother's comfort were truly impressive. In addition, I'd like to highlight the overall care we received at the urgent care unit. The team was efficient, compassionate, and highly professional. We felt supported and cared for throughout our stay, which is testament to the culture of excellence they have cultivated at the clinic. I wish to thank Armando and the entire team at American Family Care Urgent Care for their commitment to high-quality healthcare and for their dedication to patients' comfort and wellbeing. It's rare to find a team so dedicated and passionate about their work. I highly recommend this clinic to anyone seeking quality urgent care. Thank you, Armando, and thank you to the American Family Care Urgent Care team for making a difference in my mother's life!
4.87(143 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Great SCheduling Fanstatic STaff Professional Thank you very much.
4.86(92 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

I spent all day friday with my primary care office.no help at all.i walked into your office,got help in a reasonable time frame.doctor listened to me,diagnosed me and off I went to the drug store.i can now take my medicine and see my family for christmas.Big thank you.
4.24(21 reviews)
4.64(86 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Great care from the staff and Brittney the PE. They saw us quickly and Brittney did a great job helping my daughter with stitches care.
4.42(53 reviews)
My visit at urgent care in Narberth was good. The doctor took time with me and explained everything to me. The young medical tech was excellent! He was efficient and friendly. This is my second time visiting the clinic and I would return.
4.84(56 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Needed a physical for an upcoming physical test for a job. Called, went in same day. Quick, low cost. Highly recommend.
4.71(2.2k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Hi Angela This is Brandi Hensley This is an odd way of trying to reach you guys, but this is day two of me trying to see if the results are in for my daughter’s labs that were supposed to be done yesterday, I just called and was on hold for 15 minutes while they were trying to put me in touch with a provider or nurse who could see if the results are back today. I hung up and then called back and it rang for a long time so I hung up and called back and they hung up my call after the 3rd ring.  Please call me when you get a minute to let me know if the results are positive or negative that would be great. I need to know if she can go back to school tomorrow.  Kept my child home today since the results weren’t back yesterday when I called at 7 PM.
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Services

A list of common services offered at American Family Care (AFC Urgent Care) locations. For a complete list of available services and more details, visit a Clinic’s individual page.

General Urgent Care

  • Iv Hydration
  • Well Baby Checks
  • Breathing Treatments
  • Cyst Treatment
  • Foreign Body Removal
  • Wound Care
  • Asthma Treatment
  • Ear Wax Removal
  • Burn Treatment
  • Laceration Repair (Stitches)
  • Abscess Treatment
  • Splinting And Casting
  • Pink Eye
  • Hives Treatment
  • Sinus Infection Treatment
  • Foreign Body Removal
  • Base Office Visit

Labs and Tests

Physical Exams

Vaccinations

General Optometry

  • Eye Exam
  • Eye Infection
  • General Consultation
  • Dry Eyes Treatment

EKG

  • Ekg

Optometry

  • Vision Test

Gynecology

  • Cryotherapy
  • Well Woman Exam
  • Pap Smear
  • Sti Test
  • Vaginal Infection Treatment
  • Urinary Discomfort Treatment
  • Hysterectomy
  • Hormone Level Testing
  • Tubal Ligation
  • Lgbt Care
  • Hormone Therapy
  • Teen Care
  • Abnormal Pap Smear Treatment
  • Cervical Screening
  • Pap Smear

Physiotherapy

  • Diathermy
  • Physical Rehabilitation
  • Therapeutic Exercises
  • Physiotherapy

General Dentistry

  • Sleep Apnea
  • TMJ Treatment

Ophthalmology

  • Eye Disease Treatment

General Dermatology

  • Annual Skin Screening
  • Skin Cancer Screening
  • Skin Growth Removal
  • Angioedema
  • Dermatitis
  • Eczema
  • Scar Treatment
  • Infection Treatment
  • Tattoo Removal
  • Cyst Removal
  • Skin Lightening
  • Pediatric Dermatology
  • Microdermabrasion

Dermatology

  • Acne Treatment
  • Rash Consultation
  • Psoriasis Treatment
  • Eczema Treatment
  • Microneedling
  • Mole Removal
  • Wart Removal
  • Age Spots
  • Corns And Callus
  • Hair Loss Treatment
  • Ingrown Hair
  • Nail Problems
  • Rosacea Treatment
  • Skin Growths
  • Skin Infections
  • Skin Screening
  • Skin Tags

Primary Care

  • Birth Control
  • Eye Exam
  • Cancer Screening
  • Chronic Disease Management
  • Chronic Obstructive Pulmonary Disease (Copd)
  • Diabetes
  • Eating Disorders
  • Gi Disorders
  • High Cholesterol
  • Irritable Bowel Syndrome (Ibs)
  • Nutrition Counseling
  • Sleep Disorders
  • Smoking Cessation
  • Thyroid Conditions
  • Weight Management

Obstetrics

  • Prenatal Exam
  • Preconception Counseling

General Allergy

  • Allergy Tablets
  • Allergy Drops
  • Anaphylaxis
  • Animal Allergy Treatment
  • Asthmaatopic Dermatitis
  • Bee Sting Allergy
  • Drug Allergy Testing
  • Drug Desensitization
  • Environmental Allergies
  • Eosinophilic Esophagitis
  • Exercise-Induced Asthma
  • Food Allergies
  • Food And Contact Allergen Patch Testing
  • Food and Drug Graded Challenge
  • Hay Fever Treatment
  • Nasopharyngoscopy
  • Immune Deficiency Treatment
  • Immunoglobulin Replacement
  • Allergy Shots
  • Insect Sting Allergy
  • Penicillin Allergy Test
  • Pollen and Mold Spores
  • Spirometry
  • Respiratory Disease
  • Seasonal Allergy Care
  • Cluster Immunotherapy
  • Aspirin Allergy Treatment
  • Asthma Management

Imaging

  • X-Ray (Chest)
  • X-Ray (Arms, Hands, Legs, Or Feet)

Mental Health

  • Medication Management
  • Mental Health

Insurance & pricing

Self-pay pricing

We're gathering self-pay prices for common services through Solv's ClearPrice initiative. Learn more

Some locations accept payment without insurance (self-pay). Here's a look at what some common services cost at American Family Care (AFC Urgent Care). For more details, visit a clinic's individual page

Pregnancy test

Self-pay: $25-$169

Glucose test

Self-pay: $15-$55

Urinalysis (UA) Test

Self-pay: $25-$169

Flu shot

Self-pay: $0-$110

Flu test

Self-pay: $30-$160

Strep test

Self-pay: $30-$169

STD testing

Self-pay: $330-$490

School physicals

Self-pay: $20-$200

Tuberculosis Blood Test

Self-pay: $30-$123

Drug test

Self-pay: $30-$60

Lab tests

Self-pay: $10

Sports physicals

Self-pay: $0-$175

Laceration repair (stitches)

Self-pay: $80-$475

Trichomoniasis Test

Self-pay: $70-$199

H pylori test

Self-pay: $40

Mononucleosis (Mono) Test

Self-pay: $30-$169

Respiratory Syncytial Virus (RSV) Test

Self-pay: $35-$169

Pulmonary function test

Self-pay: $75

Acne treatment

Self-pay: $100

Rash consultation

Self-pay: $145-$169

Skin growth removal

Self-pay: $160-$250

Dermatitis

Self-pay: $145-$195

Eczema

Self-pay: $160

Infection treatment

Self-pay: $145-$199

Psoriasis treatment

Self-pay: $160

Eczema treatment

Self-pay: $100-$160

Cyst removal

Self-pay: $160-$250

Camp physical

Self-pay: $20-$159

COVID-19 antibody test

Self-pay: $0-$255

Comprehensive metabolic panel

Self-pay: $55

HIV test

Self-pay: $43-$75

A1C test

Self-pay: $30-$45

Total Cholesterol Test

Self-pay: $120

COVID-19 PCR test

Self-pay: $130-$270

Rapid COVID-19 PCR test

Self-pay: $40-$250

COVID-19 antigen test

Self-pay: $0-$175

Rapid COVID-19 antigen test

Self-pay: $25-$199

Base office visit

Self-pay: $59-$250

X-ray (chest)

Self-pay: $50-$235

X-ray (arms, hands, legs, or feet)

Self-pay: $75-$199

Herpes test

Self-pay: $40-$150

Chlamydia test

Self-pay: $40-$199

Moderna COVID-19 Vaccine

Self-pay: $180

Paxlovid

Self-pay: $130

10-panel drug test

Self-pay: $35-$115

5-panel drug test

Self-pay: $30-$75

Alcohol testing

Self-pay: $35-$75

Gonorrhea test

Self-pay: $40-$199

Hepatitis test

Self-pay: $50-$85

Syphilis test

Self-pay: $10-$50

Microdermabrasion

Self-pay: $245

Mole removal

Self-pay: $150-$250

Wart removal

Self-pay: $160-$250

Basic health profile - Men's

Self-pay: $125-$140

Basic health profile - Women's

Self-pay: $125-$140

Basic health profile test

Self-pay: $125-$140

Basic STD test panel

Self-pay: $199

Chickenpox test

Self-pay: $70

Comprehensive STD test panel

Self-pay: $235

Hepatitis A test

Self-pay: $50

Hepatitis B test

Self-pay: $50-$85

Hepatitis C test

Self-pay: $50-$85

Measles, mumps, rubella (MMR) test

Self-pay: $80

Urinary tract infection (UTI) test

Self-pay: $169

Medication management

Self-pay: $100

Accepted insurance

Contact your insurance company before your visit to ensure the clinic is in-network for the service(s) you're seeking.

  • Aetna

  • BlueCross BlueShield

  • Cigna

  • Medicare

  • TRICARE

  • United Healthcare

  • Workers' Compensation

About

About American Family Care (AFC Urgent Care)

American Family Care (AFC) offers comprehensive urgent and primary care services with the mission of delivering high-quality, affordable healthcare in convenient, accessible locations across the U.S. Founded in 1982 by Dr. Bruce Irwin, AFC set out to create an alternative to costly, crowded emergency rooms by providing accessible, patient-centered care. Today, AFC operates more than 240 clinics nationwide, with services ranging from urgent care for minor injuries and illnesses to primary care, vaccinations, X-rays, and lab testing. With a commitment to affordability and efficiency, AFC’s walk-in model allows patients to receive immediate medical attention without the need for appointments, often reducing wait times to under an hour. AFC also offers occupational health services for employers, including physicals, drug screenings, and telemedicine options via their TeleCare platform. This approach enhances patient safety and minimizes disruptions to work schedules. AFC clinics are equipped with state-of-the-art diagnostic tools and are staffed by highly trained healthcare professionals dedicated to providing a compassionate, welcoming environment. The organization’s commitment to accessible, quality care is evident in its extended hours, weekend availability, and integration of digital tools to streamline patient experiences. As AFC continues to expand, its goal remains focused on delivering exceptional healthcare experiences to communities, helping millions of Americans access the “right care, right now.”

Headquarters

Birmingham, AL

Total locations

385(See all locations)

Accreditations

Participation may differ depending on location.

Overall rating

Highest rated for

Bedside manner

4.4

Timeliness

4.4

Recent Patient Review

"The ladies up here are friendly and nice. I walked in for a DOT physical and it was a smooth process."
See all ratings and reviews

Frequently asked questions

  • Do I need an appointment to be seen at AFC?

    No, you don’t need an appointment to visit AFC. Our clinics operate on a walk-in basis, so you can come in whenever you need care. We strive to keep wait times low and prioritize getting you seen quickly.

  • How much will a visit to AFC cost compared to an emergency room?

    AFC offers high-quality care at a fraction of the cost of an emergency room visit. Since our clinics are designed for urgent but non-life-threatening needs, our prices are typically much lower, saving you from unnecessary ER expenses.

  • What types of insurance does AFC accept, and can I pay out of pocket?

    American Family Care accepts most major insurance plans, including Medicare and Medicaid. If you’re paying out of pocket, we offer affordable self-pay rates to help make quality care accessible for everyone. Please contact your nearest AFC clinic to confirm your specific insurance coverage.

  • What services does AFC offer?

    AFC provides a range of services, including urgent care for minor illnesses and injuries, primary care, physical exams (school, sports, immigration), vaccinations, X-rays, and lab testing. For more detailed information on what’s offered at your local AFC, visit our website or give us a call.

  • Can I get care for my child at AFC?

    Yes! Our clinics are equipped to handle pediatric care, so your child can receive treatment for minor illnesses and injuries, routine check-ups, or vaccinations. Our clinicians are experienced in pediatric care, ensuring a supportive environment for younger patients.

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