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American Family Care (AFC Urgent Care) Locations in Decatur, AL

4.61(177,062)

American Family Care is one of the largest urgent care providers in the United States. With 379 locations across 281 cities in 29 states, American Family Care (AFC Urgent Care) strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 9 within Decatur, AL

Website: afcurgentcare.com

Find a American Family Care (AFC Urgent Care) Location in Decatur, AL

4.65(321 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Caring staff, reasonable wait time. Quality care.  Thanks so much AFC
4.65(199 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

My son came home from University with a lingering bad cough, he was very comfortable with the staff here and their knowledge on his treatment.   Would recommend and return.
4.53(302 reviews)
I would recommend friends and family, all the staff and dr. Are so friendly and treat you like a patient.
4.63(193 reviews)
I went in with severe pain in my ears. I booked an appointment with ease. The receptionist was very, very knowledgeable of her job which expedited less wait time. The receiving nurse was very nurturing and caring. She treated my illness like it was her own. The Nurse-Practitioner's knowledge was exquisite, and displayed zenith medical knowledge. She was idiosyncratic with my situation. She was caring, nurturing and straightforward. I rate this medical 5-Star. I recommend this facility 100%.
4.4(141 reviews)
Was bitten by a cat on hand and had bad swelling and pain, the wonderful doctor(I'm so sorry I can't remember her name!!!! She was on duty 12/3 at 2pm!!!!) had really kind and friendly bedside manner, didn't make me feel ashamed for getting bit. She showed me what cleaning solution I should use, quickly diagnosed me with cellulitis, got me a tetanus shot stat, prescribed everything I needed very quickly. The nurse who administered my shot was quick, kind, and nooooo pain!!!! Wonderful! I was so happy and comfortable ! The only complaint is I was able to hear everything going on right next to me, as I was placed in an open space with drapes/dividers(?) and I could hear every detail about the poor guy who had stitches in his face. I feel like that's a violation of privacy and HIPPA? Nonetheless, not much you can do about that, and I appreciated all the care I got!
4.33(216 reviews)
Ease to schedule an appointment was great.  Facility was clean!  Friendly staff that provided medical care, willing to hear concerns and answer questions.  Would use  services again.
4.7(220 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I had been sick a few days and was able to just walk in today and get checked out I had a little bit of a wait but because there was a emergency with another patient but It was still pretty quick
4.76(116 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I scheduled the appointment online and went straight to the appointment in Meridianville with excellent service. However, they had a small problem. After I was swabbed, the nurse came to let me know that they didn’t have the tools to test the sample, but we can send you on Shields Road and you can walk right in and get your sample again and steroid shot. This did not happen. The front desk young black lady was rude! She had no empathy! She didn’t listen to me nor the sweet registrar lady from Meridianville. She said there are all these people in front of you so just sign in and have a seat. I told her that I already had an appointment at Meridianville and the situation. She said, yea, they called but we got all these people in front of you. I was not happy on top of feeling horrible. She was an awful customer service employee at the Shields Road AFC!! Train your employees!!
4.45(42 reviews)
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