American Family Care is one of the largest urgent care providers in the United States. With 385 locations across 285 cities in 29 states, American Family Care (AFC Urgent Care) strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 23 within Tennessee

Website: afcurgentcare.com

Feb 05, 2022 · Chattanooga, TN

NP Snyder was absolutely amazing. I definitely will go out of my way to go to this urgent care from now on.

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Jan 04, 2022 · Knoxville, TN

This was my first experience with AFC Urgent Care. I was extremely pleased with the staff. From the beginning to the end of the testing procedure. I would certainly recommend AFC Urgent Care.

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Jan 04, 2022 · , TN

I had a 1:00 appt for COVID-19 testing. When I checked in, they told me they were running 3 hours behind. They said they would text me when to returned. They texted me at 4:00 to say they were still running behind. I was finally texted at 5:00 to come to the lobby. Throughout, Kimberly was polite and professional. You have a gem there. I saw Lisa who was equally professional and competent. You really need to give those people more staffing.

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Jan 03, 2022 · Cleveland, TN

I stated that I had been sick with flu symptoms for 2 weeks prior to having a change in symptoms and suspecting lung issues. I was not tested for the flu as I asked. Only Covid was checked. Everyone else in my home tested positive for Covid also. They are all much better. I’m still very uncomfortable. Please respond

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Jan 02, 2022 · , TN

Other than testing positive everything was excellent

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Dec 31, 2021 · Chattanooga, TN

I've came here several times for various things. Everything is typically good, staff, procedures. But this time the wait time was terrible. Over 2 hours for an urgent care at all 3 locations- Hixson, Chattanooga, Ooltewah. Granted this was December 26th. But no excuse for you all not to forecast better for staffing and more sickness during this time of year. I was miserable enough being sick and the wait made it worse.

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Dec 30, 2021 · , TN

I have been to this AFC location multiple times (for COVID and non-Covid issues) and have been pleased with my treatment every time! My latest visit was for a Covid test and I knew there would be a long wait. I was informed of my wait time when I arrived, was sent an wait-time update text during my wait and actually got in quicker than anticipated! I truly appreciate this clinic and their staff ( ESPECIALLY DAVID AND JANET)! Janet and David never rushed me while I discussed my symptoms/lack of symptoms, expressed my concerns and answered ALL of my questions during my visit! I can not imagine the stress that health care workers are going through right now (and all throughout the ongoing COVID pandemic), but greatly appreciate the professionalism, caring and friendliness shown by all the members of the Chapman Hwy AFC clinic staff! THANK YOU AGAIN!!!🥰

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Dec 20, 2021 · , TN

Online This time the nurse that tested for COVID flu and strep was efficient with testing so it was less bothersome and less painful. She was a pro. The office should buy her shoes for her as a gift.

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Dec 16, 2021 · Memphis, TN

I went in to get a COVID test but received so much more. The check-in process was super quick and easy, making my time spent at AFC Urgent Care much shorter than it could have been. The staff was very friendly and willing to answer any questions I had. After receiving my negative test, they did some more examining to determine what was making me sick and wrote prescriptions to deal with the infection.

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Dec 16, 2021 · , TN

1st time patient here. Been sick, struggled to find a location that could get a vivid rapid test within less than 6 hrs. They had an opening that was almost perfect for my travel time. Booked it. Girlfriend wanted tested too, they saw her as well. Staff was very good, felt like we made friends when we left. NP/Doc was very professional and explained things exceptionally well, also provided scripts for possible (likely but unconfirmed) flu/sinus infection. Great experience altogether. Highly recommended.

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Dec 16, 2021 · , TN

This was the first visit to this clinic. The facility was clean. My son was tested for flu and strep which was surprisingly negative since he could not swallow due to his throat being so incredibly sore. The doctor did not prescribe antibiotics in which I feel that an extremely sore throat with excessive green phlegm was really needed. She only prescribed mouth wash and something for occasional cough. He still 2 days later has an extreme sore throat so not really sure what move to make next.

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Dec 14, 2021 · Ooltewah, TN

Came for a pre-employment drug test. I was a walk-in. Staff was very nice and helpful. The wait wasn’t too bad either. It was a convenient location, I would recommend to family and friends.

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Dec 08, 2021 · Memphis, TN

AFC Urgent Care at the Poplar, Memphis location was outstanding! Check-in was easy, wait time was not long at all and the staff was friendly and funny!

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Dec 03, 2021 · Athens, TN

The nurse that saw me and my doctor where very nice and professional. That being said the nurse that came to do my flu and covid test was not. First the two nose test that she administered where rough and done just at the very end of my nose not in the noise. Every covid test and flu test I have had in the past where up the nose. Second she was rough with the test and did not have a good bedside manner. My daughter was in the room beside me and when she was done I was informed by her that her nurse was mean to her and administered her test the same way.

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Dec 03, 2021 · Athens, TN

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Nov 30, 2021 · Knoxville, TN

It was an overall good experience. Although I had a lengthy wait time before being seen, I understand it was because of risks and to protect others. The check-in process online was alright and Dr. Congress was very nice and I appreciated that she would sit down and just genuinely listen and would offer her advice. The person who conducted the tests was also very nice. I also appreciated how quick the service after being seen was. I would definitely recommend this place in the future.

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Nov 28, 2021 · Sevierville, TN

We were in town only for the day when my daughter’s throat got much worse. It was easy to get in to be seen, great social distancing, acceptable wait time, and friendly staff. The nurse testing for strep and Covid did a wonderful job at calming my daughter down.

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Nov 26, 2021 · Sevierville, TN

From start to finish, my experience was excellent. I have used this Urgent Care before, and I find it the best in the area. The staff is kind, understanding and patient. They do not rush you through the process and do all they can to make you feel comfortable the entire time. They are as thorough as they can be so as not to miss any critical information. I felt like everything was clean. Safe distancing is a priority. I highly recommend AFC Urgent Care and commend the staff on their professionalism and care.

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Nov 24, 2021 · Memphis, TN

Easy to schedule COVID rapid test. All staff professional and friendly. Thank you!

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Nov 23, 2021 · Sevierville, TN

Everything was so nice! I have had recent bad experiences at other urgent cares, but this is the best one yet. I will definitely come back!

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AFC Urgent Care, Athens

AFC Urgent Care

Open until 8:00 pm

Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm

2037 Congress Pkwy S, Athens, TN 373032037 Congress Pkwy S

4.87(5.4k reviews)

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97% of patients recommend this clinic.

Our experience from beginning to end was great. Couldn’t ask for better care.

AFC Urgent Care, Chattanooga

AFC Urgent Care

Open until 8:00 pm

Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm

1521 Gunbarrel Rd, Chattanooga, TN 374211521 Gunbarrel Rd

4.81(8.5k reviews)

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96% of patients recommend this clinic.

Earache really bad. PA Rachel Boswell fixed me up with drops in right ear and script for meds; Ari Nunez washed out left ear. Going back for right ear cleaning. Big fan of clinic and employees. Received followup check.

AFC Urgent Care, Cleveland

AFC Urgent Care

Open until 8:00 pm

Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm

170 Mouse Creek Rd NW, Cleveland, TN 37312170 Mouse Creek Rd NW

4.81(10k reviews)

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96% of patients recommend this clinic.

The staff and the visit was excellent! Love love love this place with current staffing

AFC Urgent Care, Sevierville

AFC Urgent Care

Open until 8:00 pm

Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm

713 Winfield Dunn Pkwy, Sevierville, TN 37876713 Winfield Dunn Pkwy

4.79(10k reviews)

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97% of patients recommend this clinic.

Was seen in this office for sinus infection and fluid and inflammation in both ears. Check in was quick. Mikala was the nurse, very nice. The doctor was very helpful. Got diagnosed and 3 meds and out in 45 mins. Highly recommend AFC Urgent Care. This is the only clinic I visit.

AFC Urgent Care, Ooltewah

AFC Urgent Care

Open until 8:00 pm

Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm

9058 Old Lee Hwy, Ooltewah, TN 373639058 Old Lee Hwy

4.8(8.5k reviews)

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95% of patients recommend this clinic.

When I checked in I was told the wait was 45 minutes to an hour but it was more than 2 hours before I was seen. However, it is cold and flu season so I understand somewhat. Everyone was super friendly and I received good care.

AFC Urgent Care, Knoxville

AFC Urgent Care

Open until 8:00 pm

Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm

6108 Kingston Pike, Knoxville, TN 379196108 Kingston Pike

4.75(8.8k reviews)

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97% of patients recommend this clinic.

Fantastic staff; very quick but thorough and extremely kind.

AFC Urgent Care, Memphis

AFC Urgent Care

Open until 8:00 pm

Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm

5475 Poplar Ave, Memphis, TN 381195475 Poplar Ave

4.65(1.3k reviews)

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Popular Clinic! Booked 6 times today on Solv.

The staff and Doctors are attentive and caring of your issues and health. I always get great care here!

American Family Care, Lookout Valley

American Family Care

Open until 7:00 pm

Mon 8:00 am - 7:00 pm
Tue 8:00 am - 7:00 pm
Wed 8:00 am - 7:00 pm
Thu 8:00 am - 7:00 pm
Fri 8:00 am - 7:00 pm
Sat 8:00 am - 4:00 pm
Sun 8:00 am - 4:00 pm

3520 Cummings Hwy, Chattanooga, TN 374193520 Cummings Hwy

4.78(260 reviews)

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I appreciate the staff at AFC in getting me in quickly and taking care of my condition. Thank you!

American Family Care, Smyrna

American Family Care

Open until 7:00 pm

Mon 8:00 am - 7:00 pm
Tue 8:00 am - 7:00 pm
Wed 8:00 am - 7:00 pm
Thu 8:00 am - 7:00 pm
Fri 8:00 am - 7:00 pm
Sat 8:00 am - 4:00 pm
Sun 8:00 am - 4:00 pm

985 Industrial Blvd, Smyrna, TN 37086985 Industrial Blvd

4.63(251 reviews)

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Personable Friendly staff. Provided care within 25-30 mins of visit (walk in). Actively listened and understood my symptoms and provided the best care.

American Family Care, Indian Lake

American Family Care

Open until 7:00 pm

Mon 7:45 am - 7:00 pm
Tue 7:45 am - 7:00 pm
Wed 7:45 am - 7:00 pm
Thu 7:45 am - 7:00 pm
Fri 7:45 am - 7:00 pm
Sat 7:45 am - 4:00 pm
Sun 7:45 am - 4:00 pm

291 Indian Lake Blvd, Hendersonville, TN 37075291 Indian Lake Blvd

4.73(168 reviews)

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Made an appointment and was quickly scheduled, the visit was better than expected.

American Family Care, Nashville South

American Family Care

Open until 7:00 pm

Mon 8:00 am - 7:00 pm
Tue 8:00 am - 7:00 pm
Wed 8:00 am - 7:00 pm
Thu 8:00 am - 7:00 pm
Fri 8:00 am - 7:00 pm
Sat 8:00 am - 4:00 pm
Sun 8:00 am - 4:00 pm

5826 Nolensville Pk, Nashville, TN 372115826 Nolensville Pk

4.62(138 reviews)

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Excelente servicio. Solo que un poco demorado al atender

American Family Care, Hunter's Crossing

American Family Care

Open until 7:00 pm

Mon 8:00 am - 7:00 pm
Tue 8:00 am - 7:00 pm
Wed 8:00 am - 7:00 pm
Thu 8:00 am - 7:00 pm
Fri 8:00 am - 7:00 pm
Sat 8:00 am - 4:00 pm
Sun 8:00 am - 4:00 pm

1015 Hunters Crossing, Alcoa, TN 377011015 Hunters Crossing

4.52(214 reviews)

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I woke up feeling out of sorts and flu like and I was she i get in very easily and quickly. Staff was very nice and the foctiff red I saw was great. Very thorough in his examination of me and treated me accordingly and I am very pleased and I recommend this doctor and office to anyone in need of great medical care

American Family Care, Providence

American Family Care

Open until 7:00 pm

Mon 8:00 am - 7:00 pm
Tue 8:00 am - 7:00 pm
Wed 8:00 am - 7:00 pm
Thu 8:00 am - 7:00 pm
Fri 8:00 am - 7:00 pm
Sat 8:00 am - 4:00 pm
Sun 8:00 am - 4:00 pm

355 Pleasant Grove Rd, Mount Juliet, TN 37122355 Pleasant Grove Rd

4.7(151 reviews)

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When checking in, I had to use the pad, which they already had all my information. Too much to go through when it should be the front desk person that should be going through that. Never have to be going through this.Waiting time was terrible. Waited in waiting for sometime. And then when finally in the room I waited for sometime. I was only there for a follow up for my blood pressure. The staff was caring.

American Family Care, Madison Street Commons

American Family Care

Open until 7:00 pm

Mon 8:00 am - 7:00 pm
Tue 8:00 am - 7:00 pm
Wed 8:00 am - 7:00 pm
Thu 8:00 am - 7:00 pm
Fri 8:00 am - 7:00 pm
Sat 8:00 am - 4:00 pm
Sun 8:00 am - 4:00 pm

1763 Madison St, Clarksville, TN 370431763 Madison St

4.72(309 reviews)

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Although they were very busy & very behind the staff INCLUDING the front desk staff stayed very friendly and very professional. They all apologized for everything & showed me the utmost respect & treated me with respect during my visit. This will definitely be the place I visit when I can't get in to my PCP. Scheduling was easy as well. 10/10 definitely recommend.

American Family Care, Spring Hill

American Family Care

Open until 7:00 pm

Mon 8:00 am - 7:00 pm
Tue 8:00 am - 7:00 pm
Wed 8:00 am - 7:00 pm
Thu 8:00 am - 7:00 pm
Fri 8:00 am - 7:00 pm
Sat 8:00 am - 4:00 pm
Sun 8:00 am - 4:00 pm

2070 Wall St, Springhill, TN 371742070 Wall St

4.48(171 reviews)

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Daniel Fox is the best provider. He listens to your concerns and comes up with a game plan to get you well.

AFC Urgent Care, Fountain City

AFC Urgent Care

Open until 8:00 pm

Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm

5150 N Broadway St, Knoxville, TN 379185150 N Broadway St

4.77(11k reviews)

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97% of patients recommend this clinic.

Thank you for your services my grandson feels a little better

AFC Urgent Care, Chapman Highway

AFC Urgent Care

Open until 8:00 pm

Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm

7564 Chapman Hwy, Knoxville, TN 379207564 Chapman Hwy

4.74(7.8k reviews)

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96% of patients recommend this clinic.

Made an appointment same day, for both me and my daughter .received great service, everyone was very friendly and helpful. Was in and out in less then an hour for the both of us. We have used the facility several times. We will continue to use! Over all great service!!!

AFC Urgent Care, Farragut

AFC Urgent Care

Open until 8:00 pm

Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm

700 N Campbell Station Rd, Farragut, TN 37934700 N Campbell Station Rd

4.82(6.7k reviews)

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96% of patients recommend this clinic.

Very efficient service. Extremely helpful with everything that was needed. All the staff were polite and professional.

AFC Urgent Care, Hixson

AFC Urgent Care

Open until 8:00 pm

Mon 8:00 am - 8:00 pm
Tue 8:00 am - 8:00 pm
Wed 8:00 am - 8:00 pm
Thu 8:00 am - 8:00 pm
Fri 8:00 am - 8:00 pm
Sat 8:00 am - 5:00 pm
Sun 8:00 am - 5:00 pm

5546 Highway 153, Hixson, TN 373435546 Highway 153

4.8(2.5k reviews)

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95% of patients recommend this clinic.

I cannot complain about the office staff, provider, or facility appearance. We usually have a positive experience here. Today was the same. However, I noticed a tray of condoms on the counter in exam room 1 like a tray of party favors. I have young kids. Thankfully, they did not ask what they were or even notice them, but I don’t think this is a good practice. They should be put away. I have never seen this at a doctor’s office or urgent care office.

American Family Care, Cedar Bluff

American Family Care

Open until 7:00 pm

Mon 8:00 am - 7:00 pm
Tue 8:00 am - 7:00 pm
Wed 8:00 am - 7:00 pm
Thu 8:00 am - 7:00 pm
Fri 8:00 am - 7:00 pm
Sat 8:00 am - 4:00 pm
Sun 8:00 am - 4:00 pm

9203 Kingston Pike, Knoxville, TN 379229203 Kingston Pike

4.59(180 reviews)

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Woke up this morning with a horrible sinus pressure headache, coughing and no voice. Arrived at afc and was seen pretty quickly and on my way with time to finish my errands. The entire staff was very friendly and efficient.

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American Family Care (AFC Urgent Care) Locations in Tennessee

American Family Care (AFC Urgent Care) Reviews

Find a American Family Care (AFC Urgent Care) Location

AFC Urgent Care, Athens

AFC Urgent Care

AFC Urgent Care, Chattanooga

AFC Urgent Care

AFC Urgent Care, Cleveland

AFC Urgent Care

AFC Urgent Care, Sevierville

AFC Urgent Care

AFC Urgent Care, Ooltewah

AFC Urgent Care

AFC Urgent Care, Knoxville

AFC Urgent Care

AFC Urgent Care, Memphis

AFC Urgent Care

American Family Care, Lookout Valley

American Family Care

American Family Care, Smyrna

American Family Care

American Family Care, Indian Lake

American Family Care

American Family Care, Nashville South

American Family Care

American Family Care, Hunter's Crossing

American Family Care

American Family Care, Providence

American Family Care

American Family Care, Madison Street Commons

American Family Care

American Family Care, Spring Hill

American Family Care

AFC Urgent Care, Fountain City

AFC Urgent Care

AFC Urgent Care, Chapman Highway

AFC Urgent Care

AFC Urgent Care, Farragut

AFC Urgent Care

AFC Urgent Care, Hixson

AFC Urgent Care

American Family Care, Cedar Bluff

American Family Care

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