American Family Care (AFC Urgent Care) Locations in Norwalk, CT

Front desk staff was rude and dismissive, especially the middle aged woman with shoulder length blondish, gray hair. Not just to me but another patient waiting as well. Basically wouldn't help with insurance, by making the call for precertification to confirm emergency. I paid for the visit, but she still classified it as an "office visit" when I was in with a 5 year old presenting with blood in her urine. She is a disservice to your facility. Wanted to do as little as possible. The doctor was great!!

Dr was awesome. Staff very nice as well. Super busy

Very good under difficult times. Web site

Staff is courteous and caring.

Walked in after work and I didn't have to wait long at all.

There was no wait, but I had to use an app to check in, which took about 10 minutes.  So, why are there employees at the front desk, if I’m doing their job for them?  I could see the benefit of this if there were 5 people waiting to check in… but they couldn’t do my intake when I was literally the only person in the waiting room? I was pulled into the room pretty quickly, but then waiting in the exam room for about 1/2 hour.  The doctor was friendly and listened to my list of symptoms and then examined me.   Besides the check in process and wait to be seen by the doctor , everything was positive.

Tenía molestia en la garganta, oído y tos fui a AFC URGEN CARE Me atendieron muy pronto y con mucha amabilidad.

Scheduled online before driving there.  I was taken in as soon as I arrived and the provider saw me in minutes.  15 minutes visit.

The staff was friendly, thorough and helpful. I would definitely recommend this location.

woke up with flu symptoms. scheduling an appointment easy. no wait time. friendly and knowledgeable staff.

Finally, I was coughing with phlegm, very congested, the doctor just told me to wash my nose with saline, nothing at all.

I was able to book an appointment and was seen on the same day! Friendly and professional staff. Very clean place. Highly recommend!

Was able to make an appt online  and was seen quickly. Everyone was friendly and professional. Great experience and pharmacy across the street!  Thank you!

Sever pain on stomach, review of interview resulted in the immediate attention to my gallblatter. At hospital. Now for the removal of same..

I was very happy when Ashley walked into the exam room! I've seen her during past visits. She is attentive, listens, asks me questions and her concern is genuine and appreciated.

That was my first visit with my daughter and so far, so satisfying.

Scheduling appt was easy, wait time after arriving was an hour after scheduled appt time. Once brought into exam room everything was addressed in an appropriate amount of time and received results quickly. Staff were all nice but would appreciate if they could update people in waiting room when they are running late and what the expected wait time is for people waiting to be seen

Was sick with an ongoing sinus infection which had gotten worse ,  I was able to get in see the dr. and he made sure I would have all the prescriptions to ease my symptoms and clear up the infections .  They took all the appropriate tests to rule out any other infections (Covid ,flu etc).  Fast , caring , thorough and thoughtful of my feelings .  The staff was friendly efficient and caring , would definitely use them again .

Staff was all kind and helpful, checkin was easy. I appreciated the quick service as I didn’t have any wait