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American Family Care (AFC Urgent Care) Locations in Massachusetts

4.61(177,062)

American Family Care is one of the largest urgent care providers in the United States. With 379 locations across 281 cities in 29 states, American Family Care (AFC Urgent Care) strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 27 within Massachusetts

Website: afcurgentcare.com

Find a American Family Care (AFC Urgent Care) Location

4.65(62 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Great care from the staff and Brittney the PE. They saw us quickly and Brittney did a great job helping my daughter with stitches care.
4.5(32 reviews)
4.28(40 reviews)
Very professional and kind
4.16(106 reviews)
Arrived at 10:40, just before the clinic got very busy. Next time I will begin the paperwork online, in advance, and arrive earlier. I got excellent care for lingering respiratory concerns, after having the flu. Even tho I had got this year's flu vax in September. I wish the people in the waiting area would wear masks. But hey, trumpo said it is all a hoax so here we go again.
4.61(67 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

My son was sick and I called for an appointment but was told it was walk-in only. I took him to the clinic expecting at least an hour or two. Fortunately as soon as the cumbersome paperwork was finished he was seen in a short time. Online check in seems very long. All Staff were very kind and professional.
4.44(48 reviews)
4.41(86 reviews)
Very happy with the care I received both times! Staff was very couteous.
4.81(58 reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Saugus location in the best, my kids always feel comfortable at this one. The front desk lady Jennifer is always so friendly and my kids love seeing her when we go here. Always super quick and staff is awesome.
4.22(32 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Nice and capable staff for Covid 19 test. Very busy, so a bit of a wait for callbacks and when at site, and needed to call at site to get staff to come to car. Signed up for antibody test beforehand but not available when I got there. I am glad because the test is up to $200, depending on how much insurance covers. Call insurance first for sure.
4.7(47 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Great experience. Staff was efficient, professional and friendly. Medical professional was thorough and provided clear explanations. Facility was spotlessly clean and modern.
4.11(9 reviews)
This clinic is rated highly in reviews for their clean offices

Sparkling Clean

I attempted to book an appt online but wasn’t able to do so.  Seemed the website wasn’t working properly.  I waited for less than 20 minutes to be seen at the office.  All staff was professional and friendly.
4.45(121 reviews)
Excellent care at AFC urgent care .  Staff was amazing, no wait times , called perscription in right away .
4.48(107 reviews)
Ruth was awesome really professional and fast!!!!!
3.83(12 reviews)
I like this place, it's not the first time to get excellent services in this place all the time I come me i get excellent services and i always find different staff. It's a good place to record others.
4.62(13 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Had a horseback riding accident that left me with a sizable laceration on my leg. Drove myself to AFC and was in and out with 7 stitches in 45 minutes. Everyone was sweet and helpful. Nurse Practitioner Emily Zielinski was skilled, efficient, and kind. I would definitely recommend this provider.
4.31(61 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

I'm so grateful to have this place in town. I got fast, professional and respectful care.
4.62(21 reviews)
Watertown urgent care - today a Young guy met me outside and asked me questions about symptoms for patient safety. Girl with glasses was cleaning the waiting room chairs and wiping down surfaces ! Nurse was knowledgeable and swift. Doctor was a very nice woman who made sure all my questions were answered. I was in and out in less than 45 minutes. Highly recommend !!
4.52(100 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Easy to book an appt ahead of time. Office staff were kind and the entire facility was so clean.
4.49(70 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Went in to check on a pesky cough. The staff was very friendly. The MA was very friendly. The provider was promote and knowledgeable. Over all a great experience.
4.52(25 reviews)
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