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American Family Care (AFC Urgent Care) Locations in Cleveland, TN

4.54(165,701)

American Family Care is one of the largest urgent care providers in the United States. With 374 locations across 277 cities in 27 states, American Family Care (AFC Urgent Care) strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 8 within Cleveland, TN

Website: afcurgentcare.com

American Family Care (AFC Urgent Care) Reviews in Cleveland, TN

Solv only accepts and publishes reviews by patients who have verifiably seen American Family Care (AFC Urgent Care). Providers cannot add, change or remove reviews published on Solv
Feb 05, 2022 · Chattanooga, TN
NP Snyder was absolutely amazing. I definitely will go out of my way to go to this urgent care from now on.
Jan 03, 2022 · Cleveland, TN
I stated that I had been sick with flu symptoms for 2 weeks prior to having a change in symptoms and suspecting lung issues. I was not tested for the flu as I asked. Only Covid was checked. Everyone else in my home tested positive for Covid also. They are all much better. I’m still very uncomfortable. Please respond
Dec 31, 2021 · Chattanooga, TN
I've came here several times for various things. Everything is typically good, staff, procedures. But this time the wait time was terrible. Over 2 hours for an urgent care at all 3 locations- Hixson, Chattanooga, Ooltewah. Granted this was December 26th. But no excuse for you all not to forecast better for staffing and more sickness during this time of year. I was miserable enough being sick and the wait made it worse.
Dec 14, 2021 · Ooltewah, TN
Came for a pre-employment drug test. I was a walk-in. Staff was very nice and helpful. The wait wasn’t too bad either. It was a convenient location, I would recommend to family and friends.
Dec 03, 2021 · Athens, TN
The nurse that saw me and my doctor where very nice and professional. That being said the nurse that came to do my flu and covid test was not. First the two nose test that she administered where rough and done just at the very end of my nose not in the noise. Every covid test and flu test I have had in the past where up the nose. Second she was rough with the test and did not have a good bedside manner. My daughter was in the room beside me and when she was done I was informed by her that her nurse was mean to her and administered her test the same way.
Dec 03, 2021 · Athens, TN
The nurse that saw me and my doctor where very nice and professional. That being said the nurse that came to do my flu and covid test was not. First the two nose test that she administered where rough and done just at the very end of my nose not in the noise. Every covid test and flu test I have had in the past where up the nose. Second she was rough with the test and did not have a good bedside manner. My daughter was in the room beside me and when she was done I was informed by her that her nurse was mean to her and administered her test the same way.
Nov 21, 2021 · Athens, TN
This is a great place for my care... Quick, easy and friendly staff... I would definitely recommend AFC URGENT CARE..
Nov 20, 2021 · Ooltewah, TN
I went for sore throat and fever and was tested for 3 ailments. All were negative. Staff was very thorough, knowledgeable, professional and friendly. I always go to this location for medical treatment.
Nov 20, 2021 · Athens, TN
I chose the earliest time to get my daughter’s travel covid test, and they called me back right on time. The staff was very friendly and helpful.
Nov 18, 2021 · Ooltewah, TN
I had an appointment but had to wait 30+ minutes. No problem. I had no symptoms of Covid just wanted a test for the holiday. Doctor Meyers was very nice and thorough. The nurses were the same. Very happy with visit except for the positive finding.
Nov 18, 2021 · Cleveland, TN
I’ve been twice to this Urgent Care, once for myself and once for my daughter. Both the doctor I saw and the Nurse Practitioner my daughter saw were wonderful. Awesome bedside manner and thorough. Highly recommend this office for any family needs.
Nov 15, 2021 · Cleveland, TN
I really appreciate how they tack care of my grandkids and letting me know what’s going on step by step. I would recommend. My wait time was less then I thought. Walk in
Nov 13, 2021 · Ooltewah, TN
It was convenient to make the appointment online. I've been there twice now and they are efficient. Focused on the problem you're there for and a real MD is there. I will definitely be back the next time I need care. I paid cash for my visit and after the exam and tests I paid $155.00. My wait time in lobby was about 15 minutes. I was there about 45 minutes total. The staff is very friendly and makes you feel comfortable and easy to talk to. They Escribed my prescription while I waited and was able to go directly to my pharmacy and get my medication as soon as I left afc. They have served me well and I will use them again in the future.
Nov 09, 2021 · Cleveland, TN
Ever time we go they always have appointments and the staff is always friendly and even though your sick they make u feel welcome and even if when u go to app to Schedule online and it puts one kid in and not the other they say no problem it a easy fix and always have a spot for each kid so thanks to all the staff there for a great experience
Oct 29, 2021 · Chattanooga, TN
I got caught in a pickle needing a covid test for a trip within 48 hours of departure but most tests took 1 to 3 days and required a Dr .... Well they figured it out, looked up the policy, and made it happen that day. Saved the day and.my trip, thanks
Oct 29, 2021 · Ooltewah, TN
Several members of my family have been to the Ooltewah, TN Urgent Care Center on many occasions and we are always pleased with the quality of care we receive. I would highly recommend it!
Oct 26, 2021 · Chattanooga, TN
I’m so glad I chose to go to this urgent care. Everyone was so nice and Hadley that took care of me took the time to listen and help as much as she could.
Oct 24, 2021 · Athens, TN
I had never been Athens Urgent Care prior to today. I was reluctant to go to a urgent care, but my primary doctor is out of state. The experience far exceeded my expectations! This visit was the most efficient thing I’ve done in a long time. Everyone was super helpful and it was much appreciated under the circumstances!! Thank you!
Oct 22, 2021 · Cleveland, TN
Great, in and out promptly. Prescription was ready when I arrived . Next couple days showed much improvement. Would recommend urgent care to anyone who needs prompt, courteous, serious care. Thanks, I appreciate you all.
Oct 20, 2021 · Ooltewah, TN
I went in to have stitches removed. Done without a problem. My ears needed some attention, and that was taken care of. It’s wonderful to hear again! Also got my flu shot. Everyone was wonderful!! Great health care! Hope I don’t need them again, but if the occasion arises, AFC Urgent Care is the place to go!!

Find a American Family Care (AFC Urgent Care) Location in Cleveland, TN

4.81(10k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I was impressed with the friendliness of all staff and the caring kindness I received from Camryn and Sarah.  I was having a tough day and both were sympathetic, especially the dr Sarah.  I appreciated that so very much!!! Thank you!! I would recommend this provider!!
4.8(8.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I was in and out quickly. Staff was great. Problems not resolved. I know arthritis pain. Have had it for years what's going on with me is different. Was told if my thumbs were outta joint they would be bruising. My daughter's elbow was popped outta joint two times with no bruising. So I am dealing with unbearable pain. Will not go back to this facility. My health is not a joke. Do not recommend Colleen Malone. Got x-rays if my hands somewhere else, my thumbs were separated from my hands. So her diagnosis was not right due to just guessing and not taking my injury seriously 😒.
4.81(8.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

I have been having issues with extreme dizziness, earache, headaches, nausea, I finally decided to go to Dr to see what was going on and I was informed that I had inner ear. The staff was very friendly and efficient and the nurse and Dr. did an awesome job getting my ear irrigated enough to finally see there was no damage to my ear drum. Thank you all👍
4.79(2.3k reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Checkin personnel was very good and kind.  Danielle (the doctor) was very nice and very good!  Also, the nurse was very friendly!  Thank you for your great service!
4.86(5.2k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

The staff was so friendly and nice. I was in and out in a half hour.
4.69(182 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

4.88(1.1k reviews)
This clinic has shorter than average waiting periods

Short Wait Time

Had come in the last Friday and had sinus infection. Felt worse was checked again. Have bronchitis and fluid on lung.
4.82(174 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Taylor was super awesome. She carries herself in a way that is the most perfect balance of professional and knowledgeable, while also feeling like a friend. She’s easily the best healthcare provider I’ve been to in AGES. On the ride home following my visit I was telling partner that she's the only provider I’ve genuinely been interested in for my PCP. He and I both will be getting care in the future! :)
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