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American Family Care (AFC Urgent Care) Locations in Alabaster, AL

4.61(178,083)

American Family Care is one of the largest urgent care providers in the United States. With 379 locations across 281 cities in 29 states, American Family Care (AFC Urgent Care) strives to provide the best urgent care to its patients.

Type of provider: Urgent Care

Number of locations: 16 within Alabaster, AL

Website: afcurgentcare.com

Find a American Family Care (AFC Urgent Care) Location in Alabaster, AL

4.66(237 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

All of the ladies were very professional The doctor was very professional Thanks
4.63(136 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Great location for us, and fantastic people! Very reasonable wait. My PA was attentive and personable.
4.52(298 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Checking myself in through my phone and having to take and submit pictures of my license and insurance was a bit tedious. The wait was long but I was understanding of that, as it was a busy day. And Dr. Morgan is superb, I've used this clinic for many years just because of her. She is worth the wait. I felt heard and she well attended to my needs. The nursing staff and front desk were also extremely nice. I would definitely recommend this location to others. But next visit I will try to plan better for a less busy day.
4.51(261 reviews)
As usual I received the best care at AFC. I saw Dr. Moratto. I really think he is the best.  He caught something that other doctors missed. I absolutely recommend the provider.
4.4(296 reviews)
I did notice at the CALERA, Alabama there were an unhealthy number of ants crawling around the patient examination room.  And needs an overall deep cleaning. The physician care was very thorough and informative! The attending nurse was very knowledgeable and curtious, well spoken and polite. Rates an A+.
4.57(270 reviews)
I did a walk-in, so the scheduling wasn’t an issue at all. The staff was friendly.  They appeared to work very well together, and knew what they were doing.   They were confident and competent and efficient in their duties. I appreciate the provider for reminding me that I needed to lose weight(ha ha ha), as if I didn’t know that already. Nevertheless, he’s right and I am and have been working on it. Otherwise everyone was nice friendly seem to work as a team show that they were confident and competent in what they were doing. Overall good experience. Good work Team!!!
4.72(247 reviews)
This clinic is rated highly in patient reviews and ratings

Highly Rated

Had an 8am appointment, checked in at 7:56. Sat in the lobby for about 30 min to be notified that the physician on duty wasn’t there and they couldn’t contact them.  3 hours later a physician shows up.
4.62(175 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

I checked in online and was greeted when I walked in. Everyone in the office was helpful and kind. I didn’t remember everyone’s name but Jamorea and NP Caroline took their time to listen to me. Great care. 10/10 recommend.
4.57(299 reviews)
Had an infection on my finger upon seeing the doctor she referred me to an ER
4.68(239 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

The staff was excellent and very confident. They answered my questions and were thorough in gathering information.  This was my first visit and I was impressed with the professionalism of the staff.
4.61(239 reviews)
Excellent service handled my needs and questions all were answered to my satisfaction
4.62(239 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Excellent service provided.  Check-in was speedy and interactions with the medical staff was professional and caring.  After I left, I drove straight to pharmacy where my prescription was there waiting on me.
4.7(204 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

I did the online scheduling and walked in too my appointment like they was ready for me..got in Dr already remember me and got me right in and right out
4.63(368 reviews)
Was not feeling well with Sinus congestion sneezing cough - was told about sign online and wow!! Was so convenient!! I felt like the staff and Dr listened to me - the reason 4 stars the exam seemed stand offish - didn’t check ears or feel my neck - but Dr did go extra step and tested for  3 possibilities.  Everyone was friendly and the office was festive and clean.  Would go again.
4.59(337 reviews)
This clinic is rated highly in reviews for their friendly staff

Friendly Staff

Everyone was amazing. Its urgent care. Expect to wait to be patient. The MD 10/10 recommend. She cared. Definitely will always come back. Rachelle I believe. Front desk was very professional.
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